Attach Files

I can't attach files to my emails or download attachments sent to me.

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Answer #1: Posted by mvt528 on October 19th, 2011 5:43 AM

This answer was accepted by the poster of the original question.

mvt528

Member since:
October 19th, 2011

Points: 1,110

1,110
points

Unfortunately, your Yahoo Mail account is experiencing a temporary technical
issue with Yahoo! Mail's attachment feature, which can affect either
incoming attachments or outgoing attachments, or both.

This is the main
reason why it may be affecting one, some, or all of your accounts with no sense of logic behind it or no
apparent reason, and why the same problem is happening on more than one
computer.

However, please be advised that this is entirely a technical
trouble with Yahoo Mail servers and there is nothing wrong with
your computer.

Some users are
reporting success with an alternative web browser, such as Firefox. You can
download this faster, safer, more secure web browser from here--> http://www.firefox.com

Some users are also
reporting that going back to Yahoo! Mail Classic temporarily helps with the
problem. Here is the link to Yahoo! Mail Classic:
http://us.mc330.mail.yahoo.com/mc/welcome?ymv=0

(You can press CTRL + D to bookmark that page.)

If neither of those
works, please wait for about 12 to 48 (and in some rare
cases, up to 72) hours until Yahoo engineers will be able to restore the
attachment functionality. It will be restored after that time without doing
anything from your end.

If you need to send email right away with
attachments, you may consider uploading the file(s) to http://www.wikisend.com/ and then after you've
uploaded it, provide the file link to the recipient so that they can download it
from there.

Answer #2: Posted by sheana1 on October 18th, 2011 7:07 PM

sheana1

Member since:
October 5th, 2011

Points: 426,890

90
points

What size are the files? Nine times out of ten, if they aren't attaching they are too large. A lot of web mails don't have a friendly message to let you know what the reason is, they just go through the motions of uploading (gray bar and all) then when it's done there is nothing there. Are you getting any error messages at all? Are you able to attach using IE?

Oh, and about the Yahoo denial: that's in the script that every Yahoo employee is given when hired. Same with AOL,HP,Microsoft,and every other big company out there. It's always someone elses fault. Get used to it.

The next thing I would suggest is open your Yahoo in Internet Explorer and try it there. If that works, there is a plug-in for firefox called I.E. tabs. It allows you to render a tab from within Firefox as an I.E. window only it shows as a tab in FF. You will need to re-render before you sign in to Yahoo. It can be downloaded here: https://addons.mozilla.org/firefox/1419/

When you get it installed just right click tabs and click "switch rendering engine". No guarantee it will work but if the files are attaching in IE, this will probablly work for FF.

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