I Can Not Access My Yahoo E-mail Account. The Pass Word Does Not Work. My Alte

My alternate e-mail has not been used for some time and It will not open either. I need my information open asap I cant get to the security questions. I neee a phone number so I can talk to some one. I have spent 4 hours trying to access my account. It said try in 24 hours. I am afraid i will be going around in the same circle. It also said to retrieve my pass word for the alternate account. I can not get in that account for lack of use. please Help my phone number is 903-394-2093 Ada Morrow

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Answer #1: Posted by Odin on May 28th, 2011 4:38 PM

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Odin

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You have not reached Yahoo but an independent help site. Unfortunately, Yahoo does not offer phone support (and we don't either).

If you know your Yahoo! ID you can fill out this form to start the process to create a new password. If you don't know your Yahoo! ID, Yahoo will mail it to you if you submit this form.

For further guidance you may wish to look at this Yahoo page.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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How do I update my Secret Question? | Yahoo! Mail Classic Help
... Help Form. Email Address box, type an email address where we can 't verify the Answer to your normal Yahoo! email address, and press . email address. In most cases, you only need to verify your Security Question if you: Have not provided an alternate email address or mobile phone associated with your account No longer have access to the Alternate...
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... phone, go to your email addresses page. Security Center . If you are. Note: A Security Question is an email address we can confirm your identity in but have provided an alternate email address or phone number, you won't need technical support, or have access to that you will not be able to your password, get answers to something else. You can use...
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