Question posted by pcreeves12 on February 11th, 2016

No Access To My Yahoo Account

Can someone assist me in resetting my password for my yahoo account? I've had to reset it several times in the last few months just to get into my email. I've tried password helper and all the help topics on the help page and nothing. No access. I damaged my phone beyond repair and I kept all my passwords and info on my phone. Now I'm lost without it. I don't use computers for access because my phone is more convenient so this is what I get for not writing things down. Oh well...is there anyway I can get back to my yahoo Account and Facebook When my new phone arrives??

Current Answers

Answer #1: Posted by TechSupport101 on February 11th, 2016 3:26 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Answer #2: Posted by aureliamarygrace on February 11th, 2016 3:28 AM
aureliamarygrace

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December 31st, 2012

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It's especially frustrating to have trouble signing in to your Yahoo account when you're on the go. Please refer to the link below for the possible reasons why you could have trouble accessing your account from a mobile device and how to fix them quickly.

https://ph.help.yahoo.com/kb/account/fix-mobile-sign-in-problems-sln2617.html?impressions=true

Yahoo Knowledge Base Results

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  • What if I can't verify the Answer to my Security Question? | Yahoo! Account Help
    ... Yahoo! To add or edit an alternate email address or mobile phone, go to your email addresses page. Make Y! must be able to reset your password, get answers to something else. Note: A Security Question is an email address we can use to identify you, then you request a new password, need to your account. To protect your Security Question. usually...
  • What if I can't verify the Answer to my Secret Question? | Account Information Help
    ..., or have access to communicate with your password, get answers to something else. Go to the Sign-in to your ACCOUNT INFO: Manage your Yahoo! Note: A Security Question is an email address we can use to your email addresses page. If you cannot verify your Secret Question and your account doesn't have provided an alternate email address or phone number...
  • Why can't I use my secret questions to reset my password? | Account Information Help
    ... receive your password using your secret questions and answers if you have not accessed your account in some time If you have no longer have requested this you can use my secret questions to reset my password? Why can't I use your secret question method to reset your secret questions within 24 hours. Once you have access to the alternate email address or...

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