Question posted by prizehunter2009 on May 18th, 2013

Yahoo Account Locked

my yahoo account is locked (no reasons ) and I forgot my security questions' answer as well as the alternative e-mail. of course I know my password

Current Answers

Answer #1: Posted by SoCalWoman on May 18th, 2013 1:12 AM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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Generally, a locked account lasts 24 hrs. So you may have to just wait it out.  This information can be found here:

http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2069

However, you may still be able to access your account through the Yahoo Account Recovery Wizard and choosing #3 "My account may have been compromised"

If this doesn't let you get into your Yahoo account you can use their Contact Us link and fill in the form. However, the response time may not be great. 

Hope this helps

 


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  • Why doesn't my password work? | Yahoo! Mail Classic Help
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