Someone Has Hacked On To My Yahoo Account.

My Yahoo account has been hacked and the hacker is sending SPAM to people from my Yahoo Contacts. I tried to sign in to delete this account, but it would not let me sign in even after I changed the password. I want to close the account ASAP. Please tell me how to do so if I cannot log-in. Thank you. Elizabeth

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Answer #1: Posted by tfarner7 on August 31st, 2011 2:35 PM

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tfarner7

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First!!! Change your password immediately!!! This is more than likely all that happened. Your password was stolen from an email or response you sent to a letter. Changing your password stops at once. Earlier this week my yahoo! email address was compromised and used by hackers to send a spam email to all of the contacts in my email address book. Yikes! Luckily I had understanding friends (for the most part;)

I quickly changed my account password and sent another email to all of my contacts with the subject line "Important - Do NOT Open my Last Email" and a short apology in the body of the message which explained that my email account had been hacked. I then contacted yahoo! customer support to ask for additional advice and pasted below was their response. I am copying it here in hopes that if your account has been hacked it might also help you.

If your email account has been "phished" (a term used to describe a hackers attempt to gain access into your account) and they were successful, it can be a scary situation. Many people have only one or two main email addresses and most have become pretty dependent upon their email in-box for storing information.

If you have not updated your email account information and security questions I recommend you do so immediately. It could mean life or death when it comes to retrieving a hacked account with your email support team. Also, if you ever become worried that your account has been hacked, change your password immediately. It's better safe than sorry. Another way to stay prepared is to create a separate email account, one that is never given out, and adjust the settings of your main email account to forward every email message to your new email account. This way, if your account is phished you will at least have a backup of all of your emails and information.

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