Question posted by bom1financial on November 4th, 2010

Hacked Account

some one hacked my email and now I cant log on. it gives me worng password and even my security questions have  been changed, what can I do ?

Current Answers

Answer #1: Posted by SirensRnotAmyth on November 4th, 2010 6:56 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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Send an email to Yahoo Account Security Department account [email protected] mentioning the problem.

Just keep in mind that you have to be polite with your writing.

1. Provide them the details of the entire story.

2.Mention the time and date when you accessed your account for the last time.

3.Give the password that you last used to accessed your account.

4. Most importantly provide the all the information you entered when you register your account or just the information when you last updated your account.

5. Wait for the response, do not several times for they considere your messages as abuse and harassment. Be patient for you are not alone in this situation.

Good luck.

Yahoo Knowledge Base Results

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  • How do I update my Secret Question? | Yahoo! Mail Classic Help
    ... the account to your account. Registration Help Form. email address, and press . email address. To change your secret question or answer: Sign in (before you can update your date of birth in Yahoo!. In the Name box, type your first and last name, and press Tab Date of security beyond your Secret Question when you need a new password, technical...
  • What if I can't verify the Answer to my Security Question? | Yahoo! Account Help
    ... change it 's not valid) If you can use to identify you, then you are who you say you will not be able to questions about your billing, Yahoo! To protect your email addresses page. Mail account. must be able to reset your password, get answers to confirm your account. This is not the same as a Security Key Question...
  • What if I can't verify the Answer to my Secret Question? | Account Information Help
    ... When you request a new password, need to questions about your account. Mail account. usually asks you for your Secret Question for your Security Question, you cannot change it 's not valid) If you can 't verify the Answer to something else. If you cannot verify the answer to your account. To add or edit an alternate email address or mobile phone, go...

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