I Don't Have Access To My Previous Phone Number To Verify My Account

The person who posted this question about Yahoo did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by waelsaidani1 on June 23rd, 2015 2:11 PM

This answer was accepted by the poster of the original question.

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

1,100
points

Go to the Password Helper.
Select I have a problem with my password.
Select Reset your password.
Enter your Yahoo ID, then click Next.
If prompted, enter the CAPTCHA code.
Select the mobile number you'd like to use, then click Next.
Enter the missing 2 digits in your mobile number to verify it, then click Next.
- An SMS text message with a verification code will be sent to your mobile number.
Enter the verification code in the "Code sent to my mobile phone" field.
Important: If you close the "Code sent to my mobile phone" page, you cancontinue where you left off.
Click Next.
Enter your new password, then clickNext.

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

How do I update my Security Question? | Yahoo! Account Help
... I add a alternate email to verify my Security Question? You can choose...accessing your "Account Information" page. Under "Sign-In and Security," click "Update password - account. The answers to 100 characters in length and may only contain letters and numbers. The security questions cannot be 4 to my account? Be sure to click "Save" after you do I add a mobile phone number...
What if I can't verify the Answer to my Secret Question? | Account Information Help
... you if you no longer have provided an alternate email address or phone number, you can't sign in to your account. If you cannot verify your Secret Question and your account doesn't have access to that you will not be able to questions about account security, please visit the Yahoo! Note: A Security Question is my Security Question...
Yahoo! Sign in & Registration Help Form | Account Information Help
...you have access. Answer? You can contact you are reporting, the faster we can view your account information. ...Email Address This page uses Adobe Flash technology. Please provide your phone number and email address and send your request. Audio code is the...: (Optional) Yahoo! I don't remember". Trouble verifying alternate email address Sign in selecting one of an image...