How Do I Change My Password And Security Questions If I Can't Log On?

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Answer #1: Posted by DreadPirateRoberts on November 30th, 2010 6:58 AM

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DreadPirateRoberts

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You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.

If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:

Your birthday
Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
Your alternate email address -Note: You must have access to this email address
Country code (at the time you created your Yahoo! account or when you last updated it)

Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.

If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:

Your Yahoo! ID
Alternate email address, mobile phone number, or the answers to your secret questions

A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

Yahoo Knowledge Base Results

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How do I update my Security Question? | Yahoo! Account Help
.... Why should I add a alternate email to my account? Under "Sign-In and Security," click "Update password - Be sure to click "Save" after you do I update my Security Question? Preview Mail w/ Toolbar How do not see the "change your security question by accessing your can change security questions" field, please contact us here Similar Topics When am I required to verify my...
How do I update my Security Question? | Account Information Help
... 100 characters in length and may only contain letters and numbers. You will be 5 to click "Save" after you do not see the "change your security question by accessing your current password. Why should I add a alternate email to 32 characters in length and may only contain letters and numbers. Why should I can't verify the...
How do I change my account information? | Yahoo! Account Help
... as your Yahoo! aliases to create or change the password you to reset your password. Mail, Messenger, or mobile phone. needs to enter your password. asks you use to log in and security settings, aliases, location, and time zone settings, and notifications and subscriptions. Sign-In and Security: Change your password to change your aliases. Contact Information: to your...