Xerox 6360N Support Question
Xerox 6360N Support Question
Find answers below for this question about Xerox 6360N - Phaser Color Laser Printer.Need a Xerox 6360N manual? We have 10 online manuals for this item!
Question posted by oakvalleynursery on October 13th, 2010
Ram Error
Iturned on the printer this evening to do end of day count here in the office and got an "RAM ERROR" message on the printer screen. I'm wondering if the ram chip might have gotten fried. Printer was working last night fine. Any suggestions? tHANKS.
Current Answers
Related Xerox 6360N Manual Pages
User Guide - Page 3
... 2-4
Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7
Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10
Phaser® 6360 Color Laser Printer i
User Guide - Page 4
... Printing Basics
Overview of Basic Steps 3-2 Supported Paper and Media 3-3
Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9... Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47
Phaser® 6360 Color Laser Printer ii
User Guide - Page 5
...Printer 5-2 Cleaning the Density Sensor 5-2
Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6
Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8
Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8
Phaser® 6360 Color Laser Printer...
User Guide - Page 6
... Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10
Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15
A User Safety Index
Phaser® 6360 Color Laser Printer iv
User Guide - Page 7
Printer Features
This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9
Phaser® 6360 Color Laser Printer 1-1
User Guide - Page 8
Handle to open Front Door B 8. Button to open Front Door A 9. Parts of the Printer
7 8 9
6360-040
Phaser® 6360 Color Laser Printer 1-2 Latch to open Tray 1 (Multi-Purpose Tray) 5. Trays 3, 4, and 5 (optional) 7. Tray 2 6. Front door 4. Power switch
Parts of the Printer
This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■...
User Guide - Page 9
... 10/100 Base-Tx connection 5. Power cord connection
Inside View
Doors A and C Open
23
4 5
6360-041
Door B Open
12
1
1. Toner cartridges (high capacity) 3. Front Door A 2. Imaging unit 4. Rear-Left View
Parts of the Printer
1 2
3
4 5
1. Transfer roller 3. Front Door B 2. Top cover 2. Fuser
6360-043
Phaser® 6360 Color Laser Printer 1-3 Door C 5. Door C latch...
User Guide - Page 10
...color ■ 42 ppm monochrome
■ Maximum resolution (dpi): 2400 ■ Fonts: PostScript and PCL ■ Trays:
■ Tray 1 (MPT): 150-sheet capacity ■ Tray 2: 550-sheet capacity ■ Connection: ■ USB 2.0 ■ Ethernet 10/100 Base-Tx
Available Configurations
Printer Configurations
Printer Configurations
Features
6360N... Yes
Phaser® 6360 Color Laser Printer 1-4
User Guide - Page 11
... ■ Font storage
Upgrades
To order the Phaser 6360N to 6360DN upgrade, contact your printer.
Phaser® 6360 Color Laser Printer 1-5
Additional Trays
■ 550-Sheet Feeder ■ 1100-Sheet High-Capacity Feeder Phaser 6360 printers can order additional trays, memory, and a ... reseller or go to www.xerox.com/office/6360supplies. Print the Configuration page to a total of 1 GB).
User Guide - Page 12
...Returns to 5. Up Arrow button
print. Phaser® 6360 Color Laser Printer 1-6
Red: Startup sequence or error condition.
6. Down Arrow button
Blinking: Printer is ready to help message with information
about the printer, such as printer status, error
messages, and maintenance information. Graphic display indicates status messages, menus, and toner levels.
3.
Status Indicator...
User Guide - Page 13
... of information pages that can also print information pages from CentreWare Internet Services (IS) and from the control panel. To print the Menu Map: 1. Phaser® 6360 Color Laser Printer 1-7
Select Menu Map, and then press the OK button to
print. Select the desired sample page, and then press the OK button to view current...
User Guide - Page 14
... then press the OK button. 3. On the control panel, select Information, and then press the OK button. 2. To print the color sampler pages: 1. See also:
Advanced Features Guide at www.xerox.com/office/6360support
Phaser® 6360 Color Laser Printer 1-8 Select either the percentages of cyan, magenta, yellow, and black that are used . Note: Before you select...
User Guide - Page 15
... button
Control panel menu
Phaser® 6360 Color Laser Printer 1-9 Resources
Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick Start Tutorials Video Tutorials Recommended Media List
Printer Management Tools Online Support Assistant PhaserSMART Technical Support Information about menu selection or error messages on control panel Information...
User Guide - Page 16
...the Xerox Support Centre icon on the desktop for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher.
Phaser® 6360 Color Laser Printer 1-10 You must have a USB connection, ... Centre tutorial at www.xerox.com/office/6360support
Note: If you have an Internet connection to frequently asked questions ■ Default printer driver settings (Windows only) To start...
User Guide - Page 97
...-Xerox supplies is available in the United States and Canada.
The control panel displays an error message when the supply must be replaced. Phaser® 6360 Color Laser Printer 5-6 Select Supplies Usage Page to the Xerox Supplies website at www.xerox.com/office/6360supplies. To view the current status of Xerox supplies not specified for details. The Total...
User Guide - Page 112
... to fix the problem.
READY TO PRINT
Walk-Up Features
Information
Paper Tray Setup
Printer Setup
Troubleshooting
CMYK
6360-061
PrintingScout Alerts
PrintingScout is a tool that the printer needs attention. Phaser® 6360 Color Laser Printer 6-13 When an error or warning condition occurs, the control panel displays a message informing you know that is unable to print your Xerox...
User Guide - Page 123
...print-quality mode, 4-3
envelopes, 3-31 guidelines, 3-31 printing from Tray 1 (MPT), 3-31
error and warning messages, 6-13 Ethernet connection, 2-3
F
features printer configurations, 1-4 standard, 1-4
format IP address, 2-6
fuser paper jam, 6-7
fusing incomplete, 4-10... sides of the paper, 3-23 printing safety, A-4
H
hard drive, 1-5 help
resources, 1-9
Phaser® 6360 Color Laser Printer Index-2
User Guide - Page 128
... website resources, 6-15
Windows install printer drivers for Windows 2000 or later, 2-10 manual feed, 3-13 printing options, 3-20 selecting printing options for an individual job, 3-20 Xerox Support Centre, 1-10
Windows PostScript driver, 2-9
X
Xerox supplies recycling programs, 5-6 supplies website, 5-6 Support Centre, 1-10 website resources, 6-15
Phaser® 6360 Color Laser Printer Index-7
Advanced Features Guide - Page 70
Phaser® 6360 Color Laser Printer 4-20 Status Notification is desired. Click the Save Changes button at...designated users can receive messages: ■ SysAdmin ■ Service ■ Key Printer messages reporting errors, alerts, and warnings can customize the message text and the subject line in CentreWare IS to go to any of the screen. Enter the printer's IP address in ...
Advanced Features Guide - Page 74
... MHz processor
Memory
■ 256 MB RAM ■ 512 MB RAM ■ Upgradeable to a total of 1 GB
Page Description Languages (PDL)
■ PCL5c ■ Adobe PostScript 3 ■ Adobe PDF-Direct
Residential Fonts
■ 139 PostScript Type 1 ■ 81 PCL5c
Interfaces
■ Ethernet 10/100 Base Tx ■ Universal Serial Bus (USB 2.0)
Phaser® 6360 Color Laser Printer A-3
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