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Whirlpool WTW5600XW Support Question

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Question posted by tednanvandine on July 29th, 2013

Cabrio Washer

I am very dissapointed! My 2 year old Cabrio washer is leaking underneath. My husband checked all hookups and drain...no problems there. It is definitely coming from bottom of washer. I have only done normal washing as a household, no heavy duty or unusual laundry. It is just my husband and myself that I do laundry for. The company Pheister & Sons of Rock Island, Il. 61201 are no longer in business.  Can Whirlpool assist us or are we out of luck?  

Current Answers

Answer #1: Posted by Odin on October 20th, 2013 7:23 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,700
100
points
Sorry to say, you're probably out of luck. Unless the washer is still under warranty (unlikely), you're on your own. If you don't have the paperwork, you can find out from Whirlpool, at 866-698-2538.


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Related Whirlpool WTW5600XW Manual Pages

Owners Manual - Page 2

WASHER SAFETY 2
Owners Manual - Page 3

...the motor turn the basket in short pulses to thoroughly wet the load. Normal Sounds You Can Expect At different stages of humming and whirring sounds as ...washing creates excessive sudsing with dirty laundry, fill it evenly around the basket wall. This low-water wash method uses less water and energy compared to determine the amount of your load or allows time for your previous washer...
Owners Manual - Page 4

.... For most cycles. Note that fabric softener is preset for your laundry load. The indicated temperature will help reduce tangling and wrinkling. 4 SPIN SPEED This washer automatically selects the spin speed based on your wash cycles. TEMP Temperature Control senses and maintains uniform water temperatures by changing the Soil Level. Turn the knob...
Owners Manual - Page 5

...button is pressed, the washer will make a slight turn the basket in the display. If you may take 2 to 3 minutes before locking again. The wash time is normal. Some cycles use ...self-test on during sensing. You may also come on . Factors such as done in to the load. The washer will hear sounds similar to the wash cycle as well. This is determined by the...
Owners Manual - Page 6

...-iron fabrics, cottons, perm press, linens, synthetics Casual Cottons, linens, and mixed garment loads Normal Large items such as jackets and small comforters. Place small items in washer Rinse & Spin Drain & Spin Clean Washer with enough water to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on fabric type. Use this cycle...
Owners Manual - Page 7

... using the Bulky Items cycle. • Use mesh garment bags to help avoid tangling when washing delicate or small items. • Turn knits inside out to reduce wrinkling and tangling. ...basket wall. Always read and follow fabric care label instructions to avoid damage to your laundry 2. USING YOUR WASHER 1. Sort and prepare your garments. Loose change, buttons, or any small object ...
Owners Manual - Page 8

...washing...or use . Starting Your Washer 6. Add liquid chlorine bleach to turn on recommended method of the washer basket before adding clothes....must be marked "HE" or "High Efficiency." It is normal for the best performance. adding too much detergent may also ...Oxi or color-safe bleach: If using an Oxi or color-safe bleach laundry boost product, add to use more than 1 cup (250 mL). ...
Owners Manual - Page 11

... Wash in new location. TRANSPORTING YOUR WASHER 1. Unplug power cord. 5. Place packing tray from drain system and drain any remaining water into washer basket. 7. Unplug washer ... Operate your dispenser trays. Because some water may find laundry product residue leftover in washer or reconnect power. 3. disconnect and drain water inlet hoses. 2. If you are not dishwasher ...
Owners Manual - Page 12

... Use and Care Guide. Use Bulky Item cycle for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Unbalanced loading can backup out of the cabinet. See "Cycle Guide" and "Using Your Washer" in less cleaning. 12 Water Leaks Check the following for proper installation: Washer not level. For normal operating sounds, go to www.whirlpool.com/help...
Owners Manual - Page 14

... of the load to spin correctly, leaving the load wetter than your previous washer. The washer may need to possibly avoid a service call. Wrong or too much HE detergent. Check drain hose for proper water supply. Energy saving controlled wash temperatures. Energy Star washers use garment bags for small items. Using a cycle with a low spin speed...
Owners Manual - Page 15

... before starting a cycle. Add an Extra Rinse to washer. Washer not loaded properly. Added water lifts the laundry off the washplate, resulting in loose heaps evenly around ...Wash cycle, wash only a few items. Use Whites and Heavy Duty cycle for clothes to avoid dye transfer. Not washing like colors together and remove promptly after cycle Normal dispenser operation. Washer...
Owners Manual - Page 16

... strings and straps before washing. Load garments in the bleach dispenser. Undiluted bleach will lengthen the cycle time. See the Cycle Guide to possibly avoid a service call. Button sounds can occur in Washer Maintenance. Odors Monthly maintenance not done as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon...
Owners Manual - Page 17

...be easily determined. WHIRLPOOL CORPORATION LAUNDRY WARRANTY LIMITED WARRANTY For one year from the date of purchase, ...repaired in materials or workmanship that have other than normal, single-family household use or when it is ...installation not in a manner that is inconsistent to resolve the problem after checking "Troubleshooting," additional help you obtain assistance or service if you...
Dimension Guide - Page 1

.... Minimum siphon break: 28" (710 mm) from bottom of washer to reduce noise transfer. Laundry tub drain system Minimum capacity: 20 gal. (76 L). Specifications subject to change...washer be inside standpipe or below the top of 1" (25 mm) on the sides. Add spacing of wash tub. Top-Loading Washer PRODUCT MODEL NUMBERS OVERALL DIMENSIONS WTW4900X, WTW5500X, WTW5550X, Washer...
Installation Instructions - Page 2

... saving 90° elbow, hypro-blue steel couplings (2 pack) Alternate parts: (Not supplied with washer) Adjustable or open end wrench 9/16" (14 mm) 4" min (102 mm) Level Wood ...285835 Lint clogged drain Drain Protector Part Number 367031 Connector Kit Part Number 285835 LOCATION REQUIREMENTS Select proper location for installation are in cardboard insert in a basement, laundry room, closet...
Installation Instructions - Page 3

...drain system IMPORTANT: Do not install, store, or operate washer where it will be at least 39" (990 mm) high; install no higher than 96" (2.44 m) from bottom of wash...transfer. Installing on washer, and water pressure of washer. Water remaining in washer after use may be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Floor drain system requires a ...
Installation Instructions - Page 5

... standpipe (shown in picture) or over end as shown in standpipe Drain hose form Firmly grasp power cord plug and pull to free from tub. Be sure to move washer later. 4. For a laundry tub or standpipe drain, go to drain port Remove tape from washer lid, open lid and remove cardboard packing tray from rear panel...
Installation Instructions - Page 6

...leaks Turn on valve when attaching to prevent clogs. HELPFUL TIP: Make note of which hose is seated on washer. 7. Check for a few seconds through hoses into a laundry tub, drainpipe, or bucket to faucets or washer...Hoses Washer must be connected to remove the drain hose form from the end of hose failure, replace the hoses every 5 years. Connect inlet hoses to washer Attach...
Installation Instructions - Page 7

... to turn the leveling foot clockwise to lower the washer or counterclockwise to check levelness of washer. 15. Use side seam as shown. Level Washer IMPORTANT: Level washer properly to prop washer with floor. Secure drain hose Laundry Tub Standpipe Wall 14. Rock washer back and forth to step 14. When washer is level, skip to make sure all four...
Warranty - Page 1

...resolve the problem after checking "Troubleshooting...," additional help you obtain assistance or service if you are excluded from warranty coverage. 4. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may have other than normal...LAUNDRY WARRANTY LIMITED WARRANTY For one year...

Whirlpool Knowledge Base Results

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  • Washer is not cleaning laundry - Cabrio® washer with agitator
    ... - See the Installation Instructions for washing heavy soils in Corners Deep Clean Cycle did not run - Adding fabric softener to the cold faucet. Use your water. You may result in this washer. Did you have hard water? Did you using the Deep Clean option? Cabrio® Washer is not cleaning laundry - Check that the hot water fill...
  • Loads are wrinkled - Top-load washer
    ... left in the water to move in the washer for details; Did the wrinkling occur while washing a large load? Try selecting a cycle or fabric selection such as  Super Wash or Heavy Duty? What can set in Corners Loads are wrinkled. A load that require cold water rinses. Cabrio® Dryer Did the wrinkling occur during a cycle...
  • Lint is on the load - Top-load washer
    ... items tend to create more lint in pockets. The air movement and tumbling of the washer before laundering. Some loosely constructed fabrics, such as  Super Wash or Heavy Duty use enough detergent? Did you washing new clothing or linen items? FAQs Knowledgebase search tips Routine maintenance on your laundered items when...

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