Whirlpool WFW94HEXW Support Question
Whirlpool WFW94HEXW Support Question
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Question posted by daneisenbrey on May 24th, 2014
Washer Not Draining But Tries To Spin
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Current Answers
Answer #1: Posted by BusterDoogen on May 24th, 2014 3:56 PM
BusterDoogen
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October 30th, 2011 Points: 28,565,397
Member since:
October 30th, 2011 Points: 28,565,397
Go to this page for repair help & possible failed parts.
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Related Whirlpool WFW94HEXW Manual Pages
Dimension Guide - Page 1
...(Part Number 285835) that a separate circuit serving only this appliance be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.
Drain System Options
Drain system can be provided. Top of your Washer User Instructions. Dimensions are for a standpipe drain: 2" (51 mm).
It is available (Part Number 280130). W10254447 08/2010 For complete details...
Installation Instructions - Page 2
Beaded tie strap
Inlet hoses (2) with washers
Drain hose with clamp and form (may be required for installation are in the washer basket.
Please contact your retailer for your washer. To order, please refer to toll-free numbers on the back of your Use and Care Guide.
If you have:
You will need:
Overhead sewer...
Installation Instructions - Page 4
... 1" (25 mm) diameter Standpipe Adapter Kit is available (Part Number 3363920). Minimum diameter for floor standpipe drain system.
4 Top of washer. (Additional hoses may be needed . Minimum siphon break height: 28" (710 mm) from bottom of laundry tub must be at least 30" (762 mm) high;
A 1/4" (6 mm) diameter to pump higher than 96...
Installation Instructions - Page 6
... spacers.
4. Gently place power cord over end of washer. For a laundry tub or standpipe drain, go to back of hole. Pull bolts and plastic spacers from
washer
6.
C over top
Loosen bolts with clamp. Attach drain hose to drain port
Ribs
Close bolt holes on elbow end of drain hose, slide it between the ribs, as shown in...
Installation Instructions - Page 7
... use old hoses. HELPFUL TIP: Make note of the drain hose. In most standard configurations, hoses will need additional parts with flat washers. Remove drain hose form
(floor drain installations only)
Connect Inlet Hoses
Washer must be connected to inlet valves. IMPORTANT: Only 4.5" (113 mm) of laundry tub. Screw on coupling by hand until clear.
7
Water...
Installation Instructions - Page 8
... for wall standpipe with floor, go to Step 18. Secure drain hose
Laundry Tub
Standpipe
Wall
4.54".5" (113 mm)
4.5" (113 mm)
4.5" (113 mm)
Grip washer from beneath washer. Record hose installation or replacement dates for leaks. It will drain later.
14. Check levelness of washer, checking each side and front. Not Level
LEVEL
Not Level
16...
Use & Care Guide - Page 4
Turn the knob to turn the washer on your washer. Steam models
2
1
3
4
5
8
7
9
C
B
6
D
A HE detergent
B Liquid fabric
A
softener
C Chlorine bleach
D Oxi Dispense
Non-Steam models
1
2
3
4
5
9
C
B
8 6
A HE detergent
B Liquid fabric
softener
A
C... on non-Steam models.
4 Press to stop/cancel a cycle at any time.
2 WASH CYCLE KNOB Use your laundry load.
Use & Care Guide - Page 5
... stains.
Drum Light (on or off . Control Lock Press and hold 3 seconds again to avoid unwanted changes or operation.
Factors such as well. Spin Speed This washer automatically selects the spin speed based on each wash cycle. Some preset speeds can still add an item. Lower soil level settings will also turn the...
Use & Care Guide - Page 7
... High
N/A
Extra Rinse
High
FanFresh
Medium
Delay Start
Low
No Spin
Wet load of clothes
Rinse/Drain
N/A
Extra High
N/A
FanFresh
& Spin
High
Medium
Low
Small loads of the washer.
Small load: Fill the washer drum with Affresh® to about 3/4 full. Large load: Fill the washer drum up to clean the interior of 3-4
Quick Wash
Hot...
Use & Care Guide - Page 8
... buttons, or any small object can set stains into washer
1.
n Always read and follow fabric care labels and laundry product instructions. First wash cycle without clothes. The package ... usage may cause damage to use more than one bag and fill bags equally. Load laundry into fabric. Washer door should close easily. See "Cycle Guide" for a medium-size load. For multiple...
Use & Care Guide - Page 9
...Slide the selector to the left .
NOTE: A small amount of HE detergent into the washer too early. HE detergent compartment
Pour a measured amount of the detergent for placement.
If ... This is
completely closed. For powdered detergent, slide the selector to the right.
Add laundry products as described in the dispensers from the previous wash cycle. A dd HE detergent ...
Use & Care Guide - Page 11
....
To cancel a cycle, press the POWER button. The washer door will unlock once the washer movement has stopped. This may also cause the washer to add 1 or 2 missed garments, you may choose ... to restart the cycle.
11 Press START/PAUSE to adjust the Temperature, Soil Level, Spin Speed, and Cycle Signal. If desired, press the button beneath each setting to set a delayed Start:
1....
Use & Care Guide - Page 12
...on the door lock mechanism. You may change as the washer rinses and moves the load. The wash time is normal. Spin The washer spins the load at the proper temperature for the load. ...again. Sanitized Sanitized will occasionally tumble the load while a fan circulates fresh air through the washer. Delay Set If a Delay Start is using a Steam boost for optimal cleaning. Soak This...
Use & Care Guide - Page 15
...cable tie to clean
washer and remove antifreeze, if used. TRANSPORTING YOUR WASHER
1. Disconnect drain hose from drain system and from hanging onto the ground. Refer to Installation Instructions to washer. 2. Use half ...type antifreeze in the upright position. Turn on RINSE AND SPIN cycle for about 30 seconds to your washer for a period of hose failure, replace inlet hoses ...
Use & Care Guide - Page 16
..., pinched, or blocked. See the Installation Instructions.
Close the door completely. TROUBLESHOOTING
First try the solutions suggested here or visit our website at least 3 cycles. Inlet valve screens on . F5E2 (door will not lock) Washer door not locking.
Use drain hose form and securely attach to clear the code.
Both hoses must be...
Use & Care Guide - Page 17
... during the spin/drain cycles.
Door opened after pushing start of the door when the door is normal to hear metal items on your washer will reduce...laundry tub. If you experience
Possible Causes
Solution
Vibration or Off-Balance
Vibration, rocking, or "walking"
Feet may not be in the Installation Instructions.
Drain hose connection.
Washer may not be level. First try...
Use & Care Guide - Page 18
... door and press Start/Pause.
Select RINSE/DRAIN & SPIN.
Door must be turned on your load requirements.
The door must be attached and have not become clogged. Always measure detergent and following manufacturers directions based on . Do not add more water to the washer.
TROUBLESHOOTING
First try the solutions suggested here or visit our...
Use & Care Guide - Page 19
... loose yet fit securely.
To remove extra suds, Select RINSE/DRAIN & SPIN.
Not using HE detergent or using too much HE detergent. Suds from drain hose. Do not tape over drain opening.
If you experience
Possible causes
Solution
Washer not performing as expected (cont.)
Washer not draining/ spinning, loads are still wet
Empty pockets and use garment bags...
Use & Care Guide - Page 20
.... Load is not unloaded promptly. Wash action and/or spin speed too fast for each cycle. The washer is wrinkled, twisted, or tangled
Washer not loaded as recommended. Add load loosely. Reduce tangling ...
First try the solutions suggested here or visit our website at the end of the cycle.
Both hot and cold water faucets must be able to possibly avoid a service call. Washer not ...
Use & Care Guide - Page 22
...redistribute the load with a few extra items.
Spin time is added if an unbalanced load is designed ... time changes or Normal washer operation. When excessive suds are washed in the bleach compartment. First try the solutions suggested here ...expected (cont.)
Solution
Incorrect dispenser operation
Clogged dispensers or laundry products dispensing too soon. cycle time too long
Excessive suds...
Whirlpool Knowledge Base Results
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Washer continues to fill - Front-load washer
...-load washer Washer not draining, not spinning out water; Guides: /shared.whirlpoolcorp.com/service/modelnumber.jsp','modelnumber',500,480);return false;" href="#"> Lookup Model # Washer continues to fill - Front-load washer Anti-flood hoses and controls Washer continues to drain - the water will continue to gravity. The flow of water can siphon back into the drainpipe or laundry... -
Washer is not cleaning laundry - Top-load washer
...added during wash - Top-load washer Not draining, not spinning out water, wet loads - Check your water. Did you unload the washer promptly? Top-load washer Lint is connected to install an&.... Agitator is not cleaning laundry - Are the hot and cold water inlet hoses reversed? See the Installation Instructions for the fabrics. Top-load washer Sounds during the rinse portion... -
Leaking water - Top-load washer
... all the connections are installed, the washer is leaking water. Top-load HE washer with Dispensers in the washer basket. Are the gaskets missing from the drain. The drain hose should be able to drain - Is the washer level? Evenly distribute the load in Corners Not draining, not spinning out water, wet loads - Washer continues to fill or continues to...
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