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Whirlpool W5CE3024XS Support Question

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Question posted by denniscross0604 on November 18th, 2014

Whirlpool W5ce3024xs, Cleaning

Have tried everything and should not take forever to clean. Have even received extra cleaning materials from the factory. Am very disappointed and is there a recourse ? Was installed in June of 2014 and have been fighting it ever since.

Current Answers

Answer #1: Posted by BusterDoogen on November 18th, 2014 12:42 PM
BusterDoogen

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October 30th, 2011

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Besides warranty repairs you may want to contact the vendor where you purchased it for a solution.

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Related Whirlpool W5CE3024XS Manual Pages

Owners Manual - Page 2

... followed. 2 KNOB CONTROLS 9 Dual/Triple-Circuit Element 9 Bridge Element 10 Warm Zone Element 10 ACCUSIMMER® Feature 11 COOKTOP USE 11 Ceramic Glass 11 Home Canning 12 Cookware 12 COOKTOP CARE 13 General Cleaning 13 TROUBLESHOOTING 14 ASSISTANCE OR SERVICE 15 In the U.S.A 15 Accessories 15 In Canada 15 WARRANTY 16 TABLE DES...
Owners Manual - Page 3

... . Moist or damp potholders on any part of electric shock. Flammable materials should never be careful to avoid steam burn. The use dry chemical or foam-type extinguisher. ■ Use Only Dry Potholders - If cooktop should not be seriously injured. ■ Proper Installation - All other bulky cloth. ■ DO NOT TOUCH SURFACE UNITS...
Owners Manual - Page 4

... (with dual-size element) E. Left rear touch control B. Hot surface indicator I H G A. Control lock indicator H. Model and serial number plate (located underneath cooktop on metal cabinet) PARTS AND FEATURES - The cooktop you have some or all of your model. Increase/decrease temperature touch control J. The locations and appearances of the features shown here...
Owners Manual - Page 5

...the selected temperature setting and all lower temperatures will glow. Component Temperature Management The cooktop regulates the temperature of the elements are melting foods such as a guide when setting...Level 1 light will glow as long as any of the internal components during use to the cooktop. Surface On Indicator Light The control panel has a Surface On indicator light. When you ...
Owners Manual - Page 6

...once while the Power Level 1 light is touched, all surface cooking areas that the cooktop controls are recommended for the selected temperature setting, and all surface cooking areas at ...will remember the setting from the last time it was used , touch ON again. The LOCK cooktop touch control avoids unintended use 1,2, or 3 zones respectively. Triple element light C. Single element B....
Owners Manual - Page 7

... Warm function for moisture to turn off surface cooking area. 7 Keep Warm Cover all foods with the cooktop surface. For best results, keep cooked foods warm, and may deteriorate if food is not recommended for...to escape. Doing so can be used to keep food warm for oven and cooktop use , it may melt onto the cooktop surface. Do not use . To Use the Keep Warm Surface Cooking Area (on the ...
Owners Manual - Page 8

... listed. Hot surface indicator light H. Hot surface indicator light F. Right front surface cooking area F. KNOB CONTROLS This manual covers different models. Left rear control knob B. Cooktop on indicator light H. Left rear control knob B. Left front control knob (dual-size bridge element) A H G A. Left rear single surface cooking area C. Right rear surface cooking...
Owners Manual - Page 9

... and gravies. ■ High simmer or simmer without lids. Dual/Triple Elements (on until the cooktop has cooled completely. Single size B. To Use: 1. SETTING RECOMMENDED USE High ■ Start food...setting. Triple size A B A. They will glow as long as a guide when setting heat levels. COOKTOP CONTROLS - Low ■ Keep food warm. ■ Melt chocolate or butter. ■ Low simmer...
Owners Manual - Page 10

... heating. However, the hot surface indicator light will glow as long as the Warm Zone Element area is too hot to High for oven and cooktop use , it to cover food. A. Bridge area C. Push in and turn Warm Zone knob to OFF when finished. Turn knob to cook with oblong pans...
Owners Manual - Page 11

...is an adjustable heat setting for more information, see "General Cleaning" section. ■ Avoid storing jars or cans above the cooktop. This is normal. Turn the ACCUSIMMER® control knob to...free from stains and provide the most even heating. Cleaning off to the cooktop, do not slide cookware or bakeware across the cooktop. When the ACCUSIMMER control knob is set on Normal...
Owners Manual - Page 12

...installed, the life of aluminum. Surface cooking area B. This allows time for cookware material characteristics. Cookware material is a factor in cookware. Cookware with a nonstick finish will be used as a base they can be of pots and pans are clean... quickly, but unevenly. ■ Ideal results on the cooktop. Porcelain enamel-onsteel or cast iron ■ See stainless...
Owners Manual - Page 13

... oven cleaner. Continue rubbing until white film disappears. Repeat for stubborn soils, and can be ordered as cooktop has cooled down . Polish entire cooktop with a damp paper towel or soft cloth. COOKTOP CARE General Cleaning IMPORTANT: Before cleaning, make sure knobs are suggested first unless otherwise noted. CERAMIC GLASS To avoid damage to wear oven...
Owners Manual - Page 14

... the Installation Instructions. ■ Does it appear to take longer to flash, disconnect power or unplug the cooktop. 4. Allow the cooktop to blink on and off, indicating that one or more than usual or some power levels do not perform as well as the surface cooking area, element or surface burner. Clean the cooktop touch...
Owners Manual - Page 15

...Whirlpool Canada LP 200 - 6750 Century Ave. Canning Unit Kit (coil element models) Order Part Number 242905 Cooktop Cleaner (ceramic glass models) Order Part Number 31464 Cooktop Protectant (ceramic glass models) Order Part Number 31463 Cooktop... and the complete model and serial number of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and...
Owners Manual - Page 16

...cleaning products not approved by calling Whirlpool. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in -warranty service. Repairs to parts or systems resulting from your major appliance. This warranty is void if the factory... is used in materials or workmanship and is reported to Whirlpool within 30 days ...
Installation Instructions - Page 1

... have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. W10346695A IMPORTANT: Save for Installation 4 Install Cooktop 4 Make Electrical Connection 6 Attach Cooktop to reduce the chance of injury, and tell you what can be killed or seriously injured if you how to Countertop 8 Complete...
Installation Instructions - Page 2

....7 cm) beyond the bottom of the cabinets. ■ The cooktop must be a specified cooktop that the materials used will have an approval label located on the top of installation will not discolor, delaminate or sustain other damage. Read and follow the instructions provided with these Installation Instructions. See the "Electrical Requirements" section. If you do...
Installation Instructions - Page 3

... International 8501 East Pleasant Valley Road Cleveland, OH 44131-5575 Before You Make the Electrical Connection: To properly install your cooktop, you will be using and follow the instructions provided for dimensional clearances above the cooktop surface. Use 8 gauge copper wire. See the following illustration. Electrical Shock Hazard Disconnect power before servicing. Model...
Installation Instructions - Page 8

... power 2. Reconnect power. Clamping bracket (extends far enough beyond cooktop base to see the "Cooktop Care" section of /recycle all your cooktop. 8 Do not overtighten. If there is an extra part, go back through the steps to allow installation of liquid household cleaner and warm water to clean cooktop before use. Use a mild solution of clamping screws...
Warranty - Page 1

... consumables or cleaning products not approved by an authorized Whirlpool servicer is void if the factory applied serial number has been altered or removed from your authorized Whirlpool dealer to ... see the "Troubleshooting" section of purchase or installation date for product service if your major appliance is located in materials or workmanship. Dealer name Address Phone number Model...

Whirlpool Knowledge Base Results

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    ...Cleaning cooktop grates My gas range cooktop burners are not functioning My cooktop cooking results on my gas range are not what I expected My cooktop...Installation Instructions in how quickly and evenly heat is unoccupied. Is the proper cookware being used under the broiler. See "Cooktop... lid, and the material should not be of aluminum. Cooktop controls Art placeholder (fire...
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