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Whirlpool GW397LXUB Support Question

Whirlpool GW397LXUB Support Question

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Question posted by cpkilmer on April 6th, 2012

Keypad Not Working.

Several numbers on the keypad are not working. Only numbers 1, 4, and 7  work.

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Related Whirlpool GW397LXUB Manual Pages

Owners Manual - Page 3

..., a fire or explosion may result causing property damage, personal injury or death. - Gas suppliers recommend that can happen if the instructions are very important. This symbol alerts you to...messages will tell you and others are not followed. Always read and obey all safety messages. RANGE SAFETY Your safety and the safety of this manual and on your building. • Immediately call...
Owners Manual - Page 4

... of California to children and adults. Reconnect the anti-tip bracket, if the range is installed: • Slide range forward. • Look for details. The California Safe Drinking Water and Toxic ...instructions for the anti-tip bracket securely attached to floor or wall. • Slide range back so rear range foot is under anti-tip bracket. 4 Connect anti-tip bracket to the ...
Owners Manual - Page 5

... on the doors or drawers. ■ Maintenance - Electronic oven control E. TO CHECK IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET SECURELY ATTACHED TO FLOOR, AND SLIDE RANGE BACK SO REAR RANGE FOOT IS UNDER ANTI-TIP BRACKET. ■ WARNING: NEVER use this plug. ■ Disconnect power before initiating the...
Owners Manual - Page 6

... to LITE. Burner cap B. Before setting a control knob, place filled cookware on the grate. If you wish to ignite. Only the burner with Natural gas. IMPORTANT: Your range is in use with the control knob turned to a boil. Do not operate a burner while using large pots and pans. After burner lights, turn...
Owners Manual - Page 8

...Number pad D. Cancel The CANCEL button stops any function except the Clock, Timer and Control Lock. Oven functions B. When the oven is showing, press the Clock pad. For settings of 1 to the range... OVEN CONTROL A B C A. Cancel A KJ I . Presets keypad F. Delay keypad G. Oven light H. Clock J. Oven functions B. Delay keypad G. Timer D I HG F E E. Clock J. Cook and ...
Owners Manual - Page 9

.... 3. When the clock display is unlocked "LOCK" disappears from "-35°" to the existing setting after 30 seconds. 2. To Set: 1. "0:00" and "TIMER" will return to "0°". To Cancel: 1. ...Use the following chart as a guide. Press the PRESETS 0 number pad to select 24 hour. Temperature adjustments can be made , the range will flash in the display and "LOCK" flashes while the ...
Owners Manual - Page 10

...to increase baking time. OVEN USE Odors and smoke are level. NUMBER OF POSITION ON RACK PAN(S) Power Failure Oven Burners Your range is equipped with bakeware on them. ■ Make sure racks...to move a rack, pull it out to cook evenly, so allow 2" (5 cm) of ignition system, the gas automatically shuts off . To move freely. ■ To catch spills, place foil on the oven. ■ ...
Owners Manual - Page 15

...closed within 30 seconds,... soil, 3 hours) appears in Sabbath Mode: 1. RANGE CARE Self-Cleaning Cycle WARNING Prepare Cooktop and Storage Drawer... during the Self-Cleaning cycle. "SabbATH" will not work during the Self-Cleaning cycle. No beeps will not... 0 number pad. If more smoke. Close the oven door. 2. "SabbATH" will flash in death to slide. Exposure...
Owners Manual - Page 17

...then bulb cover by turning clockwise. 5. These spills may affect the finish. Do not clean in range or reconnect power. 17 OVEN DOOR EXTERIOR Cleaning Method: ■ Glass cleaner and a soft ...going into a dishwasher. ■ Gas Grate and Drip Pan Cleaner Part Number 31617: See "Assistance or Service" section to order. Remove racks or they will help them slide. ■ Steel-wool pad STORAGE ...
Owners Manual - Page 18

...the hinge arms until drawer is heavy. See "Sealed Surface Burners" section. ■ Is propane gas being used ? Do not use an extension cord. See "Sealed Surface Burners" section. ■ Are ... again and push until the door is not suggested here first in the range. 2. Grasp door at each side. 2. Slide the door down on the top corners of an unnecessary service call an ...
Owners Manual - Page 19

...section. ■ Is the display showing a letter followed by a number? Self-Cleaning cycle will not operate ■ Is this the ... calibration set? Use aluminum foil to release air from the gas lines. ■ Is the electronic oven control set ? Contact... area. Cooktop cooking results not what expected ■ Is the range level? Oven will not operate ■ Is the oven door...
Dimension Guide - Page 1

® 30" Slide-in Gas Range PRODUCT MODEL NUMBERS GW397LXU GW399LXU Gas supply: Use 3/4" rigid pipe gas supply line to improve Dimensions are for: 25" (64.0 cm) countertop depth, 24" (61.0 cm) base cabinet depth, 36" (91.4 cm) countertop height 13" (33.0 cm) max. With L.P. gas, piping or tubing size can be level. Electrical: A 120-volt, 60-Hz, AC...
Installation Instructions - Page 2

... if the instructions are very important. WHAT TO DO IF YOU SMELL GAS: • Do not try to reduce the chance of injury, and...gas supplier. For more information, contact your gas supplier, call your appliance. Installation and service must be detected by a qualified installer, service agency or the gas supplier. RANGE SAFETY Your safety and the safety of others . WARNING: Gas...
Installation Instructions - Page 3

... wrench ■ ¼" (6 mm) nut driver 7 mm) nut driver ■ Masking tape Parts supplied Check that the floor covering can tip the range and be available. Check existing gas supply and electrical supply. To install the antitip bracket shipped with any tools listed here. Connect anti-tip bracket to check that all...
Installation Instructions - Page 4

...used will not slide all the way...the range to the standards listed above the cooktop surface. opening depth E. 30"...gas supply - 5½" (14.0 cm) min. Range may be installed with not less than 2¼" (5.7 cm) from handle to back of range.../serial number plate (located behind the storage drawer on the sides below the cooktop. For minimum clearance to the top of cooktop *Range can ...
Installation Instructions - Page 5

...-hand side oven door frame has information on the types of Gas Natural gas: This range is design-certified by a qualified service technician. Check that can result in death, explosion, or fire. Observe all gas connections. See "Gas Conversions" section. If the types of gas listed do so can be conducted according to the manufacturer's instructions...
Installation Instructions - Page 6

... 30" (76.2 cm), no countertop preparation is greater than ½ psi (3.5 kPa). A smaller size pipe on or shutting off gas to shutoff valve. Burner Input Requirements Input ratings shown on the model/serial rating plate. Line pressure testing at ½ psi gauge (14" WCP) or lower The range must be level for Slide-in Ranges...
Installation Instructions - Page 7

... a wrench or pliers to loosen the leveling legs. 9. Using 2 or more people, stand range back up to children and adults. 2. Reconnect the anti-tip bracket, if the range is taped in front of 1" (2.5 cm). A minimum of another. Before sliding range into a standing position, put a sheet of cardboard or hardboard in the storage drawer. 2. Determine...
Installation Instructions - Page 9

... the "LITE" position. The valve is open when the handle is parallel to floor or wall. ■ Slide range back so rear range foot is indicated. 4. Using 2 or more than 4 seconds to "LITE." Electronic Ignition System Initial lighting and gas flame adjustments Cooktop and oven burners use a flashlight and look underneath the bottom of...
Installation Instructions - Page 10

...cooktop "low" burner flame should light. Place cover on the number pad. 7. Oven bake burner cover B. If the oven bake ...;" (0.64 cm) high. Adjust Flame Height Adjust the height of the range. A B B A. If the "low" flame needs to be adjusted...conditions it may take up . A B 3. ■ Check that the gas shutoff valves are set to loosen the air shutter adjustment screw. Air shutter ...

Whirlpool Knowledge Base Results

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  • What is the Cooktop Lockout on my gas range and how does it work?
    ... Cooktop Lockout icon keypad for  3 seconds, and the cooktop icon will be in the Cooktop Lockout position during the self-cleaning cycle. What is first supplied to the range and (or)...is the control lockout on my gas range and how does it work? My gas range cooktop doesn't operate LOC is the Cooktop Lockout on my gas range and how does it work? Cooktop Lockout The Cooktop Lockout ...
  • My gas range cooktop burners are not functioning
    ... burners are not functioning. Is the unit newly installed, and was just turned on my gas range and how does it work on my range Gas surface burner performance The surface burners on my gas range won't operate What is unlocked by the user. The surface burners will be in the Cooktop Lockout position. The surface burners...

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