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Whirlpool GSS30C6EYY Support Question

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Question posted by Anonymous-71701 on August 23rd, 2012

Loud Noise - I Think Coming From Freezer

Hello - we have had the refrigerator for a month and about 5 days ago it started making a loud annoying moise.  it starts and stops periodically, and it sounds like it is the freezer.  ANy suggestions?  We've tried unplugging and resetting adjusting temp controls but nothing works thanks

Current Answers

Answer #1: Posted by lewl1 on August 23rd, 2012 8:02 AM
This answer was accepted by the poster of the original question.
lewl1

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Refrigerators typically make a lot of sounds when they operate. The cause of the problem can usually be narrowed down once you determine where the sound is coming from. If you hear something coming from the bottom, the source is probably somewhere else. There is not much under a refrigerator to make noise. You may hear noise coming through this area of the fridge, but it is probably originating in the back of the refrigerator. 

Regarding any water sounds, refrigerators have a drip pan behind the kick plate. During a defrost cycle, melt-water from the freezer ice typically drains through a tube and down the back of the refrigerator into the drip pan. You may hear water dripping into it or it may rattle. Usually evaporation empties the drip pan, but you can remove it and empty it if there is a lot of liquid in it. If it rattles, you can check the supports holding the pan to make sure they haven't been damaged, you can replace the pan, or you can try to secure it with tape. Another water flow sound would be if you have a built-in icemaker. You may hear the water flowing into the 

If the noise is coming from the back, there are a few things that could be causing the problem. If the unit seems louder when the compressor starts, it's probably a normal sound. The compressor starts with a high pressure, but as the pressure balances, the noise should become normalized. The compressor is in a black case with no visible moving parts. It's located at the back of the refrigerator near the bottom and has wires and a bunch of tubes going to it. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components. If the compressor is making noise, there’s probably no repairing it. You’ll have to replace it. This is often a very costly job and needs to be done by someone with the necessary EPA certification to work on sealed systems. 

You can usually hear air rushing, or a swooshing sound from the condenser fan motor and blade. If it sounds abnormal or different than usual, check for dirt or dust on the blade and fan motor. If this area is dirty, make sure the power is off and wipe it with a clean towel. If the fan blade is metal, make sure that it is not hitting anything and that it is attached securely to the motor. If the noise is still coming from the motor, you will need to replace it. The damper door opening and closing may cause a chirping or howling sound. 

The defrost timer can also make noises. It usually will make a click when it advances. As the timer gets old, the motor that runs the defrost timer can begin to make noises as well. If the timer motor is making a loud sound, then you should replace the entire timer. Noises related to the defrost timer are: snapping, crackling, or popping sounds. This is most likely caused by the defrost heater getting warm, and cold water dripping onto it. You may also hear some metallic sounding expansion or contraction creaks as the coils warm or get cool. 

Other clicking or snapping sounds may be caused by the water valve opening to fill the ice cube tray. This valve is operated by a solenoid, and most solenoids make a snap sound as they open and close. 

If you notice a sound coming from the freezer, you'll want to check the evaporator fan motor. This is the fan that circulates air through all parts of the refrigerator and freezer. When the compressor is running, this fan should run as well. The fan blows the air over the evaporator coils to cool it. As the fan gets older and worn out, the moving pieces in the fan motor can start to make strange noises. When you hear the noise, quickly open the freezer door and manually press the door switch. If the noise is louder, then the motor is causing your problem. The motors are not repairable, you just replace the entire unit. 

Vibrating noises are often caused by dishes or other containers vibrating on a shelf inside. You can move the dishes around to see if that helps. Other times the vibrations may be caused by something on top of the refrigerator. These items could be touching and rattling around on top of the refrigerator. Verify that the refrigerator is not touching any nearby walls or counters.

Related Whirlpool GSS30C6EYY Manual Pages

Use & Care Guide - Page 2

...getting rid of the past. Before You Throw Away Your Old Refrigerator or Freezer: ■ Take off the doors. ■ Leave the ...refrigerator straight out when moving the refrigerator for "just a few days." Tempered glass is designed to move it . Remove packaging materials. Do not wiggle or "walk" the refrigerator when trying to do so can damage the surface of your refrigerator...
Use & Care Guide - Page 3

...;⁄₈" hex-head socket wrench WARNING Electrical Shock Hazard Disconnect power before starting installation. Grommets F. TOOLS NEEDED: Phillips screwdriver hex key, ¹⁄₄" hex-head socket wrench, ¹⁄₄" and open to remove the refrigerator and freezer doors. Face of your home, measure the doorway of Fitting 1 Base Grille 8 Leveling...
Use & Care Guide - Page 4

...freezer door straight up off bottom hinge. 11. one to lift the door and another to feed the water tubing and wiring through the hinge. This will not come off bottom hinge. If you remove the hinges, make... plate. 6. Remove food, the ice storage bin, and any gaps between the refrigerator, leveler bracket and hinge. Disconnect the water tubing, located behind the hinges. Disconnect...
Use & Care Guide - Page 5

... the large wiring bundle (with the setscrews facing the freezer door. 3. First install the smaller grommet into the top of the routing plate. If your refrigerator seems unsteady or if you like. Use a ¹⁄₄" open both doors to make adjustments. 3. Door Alignment A refrigerator that is not properly installed without this way, use...
Use & Care Guide - Page 6

... to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the refrigerator door. NOTE: Before performing any type of 110°F...ventilation for your refrigerator be turned off of space on the model) to OFF and then disconnect the refrigerator from packaging inside the refrigerator. If your refrigerator next to make sure you are ...
Use & Care Guide - Page 7

... water pipe. TOOLS NEEDED: Gather the required tools and parts before starting installation. NOTE: To allow the refrigerator to be pulled out of the copper tubing are ready to connect ...kPa): ■ Check to refrigerator) D. Water Pressure A cold water supply with adjustable wrench. Reverse Osmosis Water Supply IMPORTANT: The pressure of the water supply coming out of a reverse osmosis ...
Use & Care Guide - Page 9

... should be replaced every 6 months, when the status indicator has completely changed from its packaging. 2. Install Produce Preserver (on some models) On some models, your refrigerator's accessory packet includes a Produce...air filter door. Installing the Filter Status Indicator (on some models) The filter comes with water for 15 minutes. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS. ...
Use & Care Guide - Page 10

...MONTHS 1. NOTE: The cap will not cool the compartments any control button on some models) The Produce Preserver comes with a status indicator, which should be sure they are not blocked before the refrigerator has cooled completely, your refrigerator, make...adjust mode is visible through the rectangular hole in the refrigerator or freezer, first check the air vents to a colder than ...
Use & Care Guide - Page 11

... setting to a colder temperature may make some models) Some models come equipped with a dual sequential evaporation system, which helps keep food smells in the refrigerator from spoiling as quickly and improves food quality and freshness in the freezer. The set point range for the refrigerator and freezer compartments. Setting the freezer to Fahrenheit, press LIGHT again. ■...
Use & Care Guide - Page 12

...starts to freeze, move the control to the refrigerator door bin directly beneath the vents. Crisper Humidity Control (on some models) Cool air from the freezer... To store vegetables: Set the control to VEG to stop dispensing. Chilled Door Bin Control The chilled door bin ... the display. After reactivation, changes to the bin and make it for best storage of the three MEAT settings to ...
Use & Care Guide - Page 13

... for a few ounces of crushed ice will not make noise for several seconds after dispensing. OFF: Press LIGHT ...stop dispensing. To select a new volume or start dispensing the same volume again, you use the dispenser, the lights will automatically stop dispensing before being dispensed. The dispenser may vary in order to make the ice dispense faster or in the freezer...
Use & Care Guide - Page 14

...If a softened water supply cannot be turned off power to the refrigerator, to the ice maker, or to the dispenser light. See ... arm so it out. 4. Make sure the door is locked. The Dispenser Lock The dispenser can be avoided, make sure the water softener is operating...the wire shutoff arm to hold the base of the freezer door, stops the ice maker from overfilling during normal operation. Ice ...
Use & Care Guide - Page 15

... the new filter with a soft brush to change the filter sooner. Both the refrigerator and freezer sections defrost automatically. There is almost time to clean the grille, the open areas..., wrap or cover foods tightly. IMPORTANT: Because air circulates between both sections about once a month to snap the filter into place. You must thoroughly clean both sections to close as the ...
Use & Care Guide - Page 16

...extension cord. Below are listed some normal sounds with one of refrigerant, water line, or from door. ■...avoid the cost of the refrigerator ■ Sizzling/Gurgling - TROUBLESHOOTING First try the solutions suggested here or visit our ...refrigerator may hear intermittent noises from your new refrigerator that you did not notice from the ice maker mold. Make sure the refrigerator...
Use & Care Guide - Page 17

... New installation? Minimize door openings and keep doors fully closed. ■ Large load of the freezer door.) ■ Reverse osmosis water filtration system connected to produce more ice. ■ Ice ...the NIGHT LIGHT or AUTO mode, be installed to your cold water supply? Connect refrigerator to make new ice. ■ Odor transfer from the ejector arm with the ice maker mounted...
Use & Care Guide - Page 18

... will not close completely, see "The doors will not operate properly ■ Freezer door closed completely? Connect refrigerator to melt the ice if necessary. Straighten the water source line. ■ New... held in too long? Make sure the refrigerator is held in too long. See "Water Supply Requirements." Change the ice button from the dispenser. Ice will stop dispensing when the arm is...
Use & Care Guide - Page 20

... manner that vary from state to state or province to refrigerator or freezer product failures. 7. If outside the 50 United States and... PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Have your correspondence. Replacement parts or...in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase. 6. Proof of original purchase ...
Dimension Guide - Page 1

... fall below 55°F (13°C). IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or Freezer control depending on the model) to change materials and specifications without notice. handle C top...
Warranty Information - Page 1

... with Whirlpool's published installation instructions. 11. Service calls to refrigerator or freezer product failures. 7. Damage resulting from accident, alteration, misuse,..., ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do ... 5. This major appliance is reported to Whirlpool within 30 days from the date of your major appliance, unless such damage...
Energy Guide - Page 1

... with through-the-door ice. • Estimated operating cost based on a 2007 national average electricity cost of this label before consumer purchase. Refrigerator-Freezer • Automatic Defrost • Side-Mounted • With Through-The-Door-Ice Whirlpool Corporation Models: GSS30C6EY*0*, GSS30C7EY*0* Capacity: 29.7 Cubic Feet Estimated Yearly Operating Cost $...

Whirlpool Knowledge Base Results

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  • Ice maker noises
    ... first start the ice maker, you may hear a "thud" when the ice sheet slides from the evaporator plate to the water reservoir may make a pulsating or high-pitched sound. Noises coming from the flow of the new sounds are normal. The high-efficiency compressor may make a splashing sound. During the harvest cycle, you concern. Most of the refrigerant...
  • I am having the following problems with my hot water dispenser: vapor appears, the dispenser makes boiling water noises and/or the water is too hot.
    Water dispenser not working/stopped - Water is too hot, please try the following: Adjust Temperature Control to keep water from boiling. Bottom freezer/French door refrigerator If you live at a high altitude, you are having the following problems: vapor appears, dispenser makes boiling water noises, or water is not hot   If you may need to lower the thermostat setting...
  • Normal sounds - Side by side refrigerator
    ... they are normal. Rattling or vibrating sounds may cause a popping or cracking noise, especially as they adjust to a water supply, the water valve will make a creaking or cracking sound as the refrigerator cools down for the first time or defrosts. Contraction and expansion of the inside walls of the freezer compartment to water equalizing in the cooling...

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