Whirlpool GSS30C6EYY Support Question
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Question posted by Anonymous-71701 on August 23rd, 2012
Loud Noise - I Think Coming From Freezer
Hello - we have had the refrigerator for a month and about 5 days ago it started making a loud annoying moise. it starts and stops periodically, and it sounds like it is the freezer. ANy suggestions? We've tried unplugging and resetting adjusting temp controls but nothing works
thanks
Current Answers
Answer #1: Posted by lewl1 on August 23rd, 2012 8:02 AM
Refrigerators typically make a lot of sounds when they operate. The cause of the problem can usually be narrowed down once you determine where the sound is coming from. If you hear something coming from the bottom, the source is probably somewhere else. There is not much under a refrigerator to make noise. You may hear noise coming through this area of the fridge, but it is probably originating in the back of the refrigerator.
Regarding any water sounds, refrigerators have a drip pan behind the kick plate. During a defrost cycle, melt-water from the freezer ice typically drains through a tube and down the back of the refrigerator into the drip pan. You may hear water dripping into it or it may rattle. Usually evaporation empties the drip pan, but you can remove it and empty it if there is a lot of liquid in it. If it rattles, you can check the supports holding the pan to make sure they haven't been damaged, you can replace the pan, or you can try to secure it with tape. Another water flow sound would be if you have a built-in icemaker. You may hear the water flowing into the
If the noise is coming from the back, there are a few things that could be causing the problem. If the unit seems louder when the compressor starts, it's probably a normal sound. The compressor starts with a high pressure, but as the pressure balances, the noise should become normalized. The compressor is in a black case with no visible moving parts. It's located at the back of the refrigerator near the bottom and has wires and a bunch of tubes going to it. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components. If the compressor is making noise, there’s probably no repairing it. You’ll have to replace it. This is often a very costly job and needs to be done by someone with the necessary EPA certification to work on sealed systems.
You can usually hear air rushing, or a swooshing sound from the condenser fan motor and blade. If it sounds abnormal or different than usual, check for dirt or dust on the blade and fan motor. If this area is dirty, make sure the power is off and wipe it with a clean towel. If the fan blade is metal, make sure that it is not hitting anything and that it is attached securely to the motor. If the noise is still coming from the motor, you will need to replace it. The damper door opening and closing may cause a chirping or howling sound.
The defrost timer can also make noises. It usually will make a click when it advances. As the timer gets old, the motor that runs the defrost timer can begin to make noises as well. If the timer motor is making a loud sound, then you should replace the entire timer. Noises related to the defrost timer are: snapping, crackling, or popping sounds. This is most likely caused by the defrost heater getting warm, and cold water dripping onto it. You may also hear some metallic sounding expansion or contraction creaks as the coils warm or get cool.
Other clicking or snapping sounds may be caused by the water valve opening to fill the ice cube tray. This valve is operated by a solenoid, and most solenoids make a snap sound as they open and close.
If you notice a sound coming from the freezer, you'll want to check the evaporator fan motor. This is the fan that circulates air through all parts of the refrigerator and freezer. When the compressor is running, this fan should run as well. The fan blows the air over the evaporator coils to cool it. As the fan gets older and worn out, the moving pieces in the fan motor can start to make strange noises. When you hear the noise, quickly open the freezer door and manually press the door switch. If the noise is louder, then the motor is causing your problem. The motors are not repairable, you just replace the entire unit.
Vibrating noises are often caused by dishes or other containers vibrating on a shelf inside. You can move the dishes around to see if that helps. Other times the vibrations may be caused by something on top of the refrigerator. These items could be touching and rattling around on top of the refrigerator. Verify that the refrigerator is not touching any nearby walls or counters.
Regarding any water sounds, refrigerators have a drip pan behind the kick plate. During a defrost cycle, melt-water from the freezer ice typically drains through a tube and down the back of the refrigerator into the drip pan. You may hear water dripping into it or it may rattle. Usually evaporation empties the drip pan, but you can remove it and empty it if there is a lot of liquid in it. If it rattles, you can check the supports holding the pan to make sure they haven't been damaged, you can replace the pan, or you can try to secure it with tape. Another water flow sound would be if you have a built-in icemaker. You may hear the water flowing into the
If the noise is coming from the back, there are a few things that could be causing the problem. If the unit seems louder when the compressor starts, it's probably a normal sound. The compressor starts with a high pressure, but as the pressure balances, the noise should become normalized. The compressor is in a black case with no visible moving parts. It's located at the back of the refrigerator near the bottom and has wires and a bunch of tubes going to it. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components. If the compressor is making noise, there’s probably no repairing it. You’ll have to replace it. This is often a very costly job and needs to be done by someone with the necessary EPA certification to work on sealed systems.
You can usually hear air rushing, or a swooshing sound from the condenser fan motor and blade. If it sounds abnormal or different than usual, check for dirt or dust on the blade and fan motor. If this area is dirty, make sure the power is off and wipe it with a clean towel. If the fan blade is metal, make sure that it is not hitting anything and that it is attached securely to the motor. If the noise is still coming from the motor, you will need to replace it. The damper door opening and closing may cause a chirping or howling sound.
The defrost timer can also make noises. It usually will make a click when it advances. As the timer gets old, the motor that runs the defrost timer can begin to make noises as well. If the timer motor is making a loud sound, then you should replace the entire timer. Noises related to the defrost timer are: snapping, crackling, or popping sounds. This is most likely caused by the defrost heater getting warm, and cold water dripping onto it. You may also hear some metallic sounding expansion or contraction creaks as the coils warm or get cool.
Other clicking or snapping sounds may be caused by the water valve opening to fill the ice cube tray. This valve is operated by a solenoid, and most solenoids make a snap sound as they open and close.
If you notice a sound coming from the freezer, you'll want to check the evaporator fan motor. This is the fan that circulates air through all parts of the refrigerator and freezer. When the compressor is running, this fan should run as well. The fan blows the air over the evaporator coils to cool it. As the fan gets older and worn out, the moving pieces in the fan motor can start to make strange noises. When you hear the noise, quickly open the freezer door and manually press the door switch. If the noise is louder, then the motor is causing your problem. The motors are not repairable, you just replace the entire unit.
Vibrating noises are often caused by dishes or other containers vibrating on a shelf inside. You can move the dishes around to see if that helps. Other times the vibrations may be caused by something on top of the refrigerator. These items could be touching and rattling around on top of the refrigerator. Verify that the refrigerator is not touching any nearby walls or counters.
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