Westinghouse DPF-1021 Support Question
Westinghouse DPF-1021 Support Question
Find answers below for this question about Westinghouse DPF-1021 - Digital Photo Frame.Need a Westinghouse DPF-1021 manual? We have 1 online manual for this item!
Question posted by deneballantine on June 17th, 2016
Avi And Mp4 Video Codec Not Recognized. What Should I Do?
I created an MP4 file (size: 31.4 mb) on a flashdrive, then plugged it into my Westinghouse DPF-1021 digital frame. Error message: not supported video codec. So I re-read the manual (not happy that it would not play the MP4 file, since the manual says it will) and converted it into an Avi file. Same problem, same error message.I want to play this for my clients at work... but this is not working. What should I do?
Current Answers
Related Westinghouse DPF-1021 Manual Pages
User Manual - Page 2
TABLE OF CONTENTS
QUICK START 2 DIAGRAM OF THE DIGITAL PHOTO FRAME 3 KEYPAD BUTTON FUNCTIONS 4 DIGITAL PHOTO FRAME NAVIGATION 5 OSD MENU FUNCTIONS 6 MOSAICVIEWTM AND ADDITIONAL PHOTO FRAME FEATURES 7 ADDITIONAL FEATURES CONTINUED 8 USING THE MINI-USB FOR FILE TRANSFER 9 SAVING AND DELETING FILE FROM INTERNAL MEMORY 10 TECHINICAL SPECIFICATIONS 11 FREQUENTLY ASKED QUESTIONS 12 IMPORTANT ...
User Manual - Page 3
... AC/DC Power Supply Adapter and User's Manual. Failing to bring you use the Digital Photo Frame. Plug the AC adapter into the Digital Photo Frame and plug it will enter into MosaicViewTM Slide Show again, press the Play (4) button. To attach the stand, slide the stand onto the back of a Westinghouse 10.2" LCD Digital Photo Frame. Push the power button for a few...
User Manual - Page 5
... Page / Card Select Page
Button > Exit Menu
Command Left Select Right Go one page back Enter OSD Menu
Viewing Video Files
Button > Exit Menu
Command Go to Previous Video File Play / Pause Video File Go to Next Video File Exit Video Enter OSD Menu
4 To exit the OSD, simply press the Exit button. Keypad Button Functions
On Screen Display...
User Manual - Page 6
This selection will list all video files available for viewing. Selecting "Video" will automatically start Slide Show. Digital Photo Frame Navigation
Using the Play and Exit button, you to advance or go back a Menu Page within the Digital Photo Frame. Select Mode Page Photo - The top Menu Page is highlighted will take you to view. (No audio will allow you will...
User Manual - Page 7
...picture. This function allows you to choose the speed of the Frame. Resets all settings back to appear more often. OSD Menu MosaicViewTM
Image Size
Slide Show Effect
Slide Show Speed Slide Show Shuffle
Video Repeat
Save Changes
Copy File
Delete File... a video, by pushing the "Menu" button.
OSD Menu Functions
All function settings for the Digital Photo Frame can be turned ...
User Manual - Page 8
... the images will appear next to "Optimal" under "Image Size" in this mode. If you to MosaicViewTM as the default... highlight a picture and enter the OSD by Westinghouse which allows you to 4 images can be saved once the frame has been ...aspect ratio. Additional Photo Frame Features
Setting Favorite Pictures
Marking an image as a portrait and two landscape photos or two portrait images...
User Manual - Page 9
...memory if you are viewing images individually, you hit select, the changes made to your photos in the OSD under "Slide Show Shuffle". Once you can save changes made to ...during Slide Show. If you are changing the file from an inserted memory card. Additional Features - Saving Changes to an Image
You can zoom or rotate a picture.
Rotate and Zoom
At anytime when you wish ...
User Manual - Page 10
... for File Transfer
The Digital Photo Frame comes with 128MB of built-in the internal memory to be able to the Digital Photo Frame and ensure that the Frame is plugged into the Digital Photo Frame. On the final dialogue box, click "Close". Now you have turned off before connecting a USB cable (not included) from a computer to download compatible image or video files stored...
User Manual - Page 11
... the internal memory:
Note: The Delete File function only allows files in the internal memory to be copied onto the internal memory.
1) Make sure that the Digital Photo Frame is turned off. 2) Insert a memory card into the Digital Photo Frame. 3) After turning on the frame, exit the Slide Show and highlight the picture you would like to save the
image...
User Manual - Page 12
Technical Specifications
Model No.: Product: Frame Style:
Input Formats:
DPF-1021 10.2" LCD Digital Photo Frame Ebony Wood Frame with White Matte
Secure DigitalTM, Multi Media CardTM, Compact FlashTM, Micro DriveTM, xD-Picture CardTM, Memory StickTM, Memory Stick PROTM, Memory Stick DuoTM, Memory Stick PRO DuoTM and USB Flash Drives
File Format: Features:
JPEG, AVI Motion JPEG, MPEG1, MPEG4
...
User Manual - Page 13
... Photo Frame may not read all images or video files downloaded from a digital camera. Many of the video formats downloaded from the Internet are EXIF compatible will automatically rotate within the frame. Note: Some digital cameras save images into the frame, but it's not reading the card. A: Higher resolution pictures load slower. Using a lower resolution when taking
pictures will support...
User Manual - Page 14
... to rain, water, moisture or high humidity.
Orient the Digital Photo Frames away from foot traffic and contact with other appliances that generate heat. Avoid exposing the Digital Photo Frame to remove. Periodically inspect the power cord and each end of the Digital Photo Frame
Always handle the Digital Photo Frame with water. IMPORTANT PRODUCT SAFETY INSTRUCTIONS
Proper Handling of...
User Manual - Page 15
... unplug the power cord. The warranty does not cover repairs or attempted repairs by anyone not authorized by placing the Digital Photo Frame on the Digital Photo Frame are no user serviceable parts inside. Contact the Westinghouse Service Center. Do not attempt repairs yourself. Increased temperatures may be blocked or covered. To assure proper ventilation, do not...
User Manual - Page 16
Cleaning the Digital Photo Frame
• MAKE SURE THE DIGITAL PHOTO FRAME IS TURNED OFF • NEVER SPRAY OR POUR LIQUID DIRECTLY ONTO THE ...clean, apply a small amount of any ammonia or alcohol-based cleaners.
15 To Clean the Plastic Casing: 1. Disclaimer Westinghouse Digital does not recommend the use of non-ammonia, non-alcohol based, and mild non-abrasive detergent on a clean, soft...
User Manual - Page 17
... at its original packaging or in packaging providing an equal degree of the nearest Westinghouse Digital Electronics service center. Product Warranty
Westinghouse Digital Electronics
LCD Digital Photo Frame Six Month Limited Warranty
Westinghouse Digital Electronics warrants this LCD Digital Photo Frame against defects in the Product, or at (866) 287-5555 for defective parts. OBTAINING...
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