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Western Digital WDBACX0010Bxx Support Question

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Question posted by steveannable on December 22nd, 2011

Windows Xp Laptop Will Not Communicate With The Wdbacx0010bbl - My Passport

Windows XP laptop will not communicate with the WDBACX0010BBL - My Passport. When connected to PC it seems to lockup the PC. Cannot find any drivers.

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Related Western Digital WDBACX0010Bxx Manual Pages

User Manual - Page 3

...Format 3 Physical Description 3 Indicators 3 USB 2.0 Interface 4 Registering Your WD Product 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Installing the Drive 6 Installing on Windows XP 7 Installing on Windows Vista/Windows 7 9 Getting Started With WD SmartWare Software 11 WD SmartWare Overview 13 WD SmartWare Home Screen 13 Viewing the...

User Manual - Page 4

... WD SmartWare Software is Not Available 51 Your Computer Exits Sleep Mode 51 Uninstalling WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing an SES Driver 56 Windows XP 56 Installing the Driver Automatically 56 Installing the Driver Manually 57 Windows Vista 59 TABLE OF CONTENTS -

User Manual - Page 6

... Registering Your WD Product Handling Precautions Major Features of the Drive Major features of fun colors. MY PASSPORT ELITE USER MANUAL 11 About Your WD Drive Welcome to your drive. capacity storage solution for your drive that limit power from unauthorized access or theft with Windows PCs - Seeing is secure. Visual backup organizes and displays your content...

User Manual - Page 7

... Knowledge Base Answer ID 1048. Kit Contents • My Passport Elite Ultra-portable Hard Drive • WD SmartWare software (included on drive) • USB micro cable • Quick Install Guide • My Passport Dock USB Micro Cable My Passport Elite Ultra-portable Hard Drive Quick Install Guide My Passport Dock Optional Accessories You can use the following accessories with...

User Manual - Page 8

... Indicators Indicators are located on state. The capacity gauge consists of the device. Drive Format Your My Passport Elite drive is vertical) to the Start menu and select Windows Update. Compatibility Windows® • Windows XP® • Windows Vista® • Windows 7® MY PASSPORT ELITE USER MANUAL Mac® OS X® • Tiger® • Leopard®...

User Manual - Page 10

...the Info/Online Help Topics Connecting the Drive Connect your computer. Figure 1. MY PASSPORT ELITE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your My Passport drive as described below. Connecting the My Passport Drive with USB Micro Cable CONNECTING THE DRIVE AND GETTING STARTED - 5

User Manual - Page 11

... Dock to your operating system: • "Installing on Windows XP" on page 7 • "Installing on Windows Vista/Windows 7" on page 9 Note: For information about installing the drive on a Mac, see "Using the Drive with the section below that applies to Connect the Passport Drive 1. Installing the Drive The following topics provide directions on page 5. 3. Continue with a Mac" on page...

User Manual - Page 12

... to step 4. CONNECTING THE DRIVE AND GETTING STARTED - 7 Found New Hardware Wizard 2. If a Flash Player is installed on Windows XP 1. MY PASSPORT ELITE USER MANUAL Installing on your computer, the Welcome to WD SmartWare screen displays. Continue to bypass the wizard. Figure 3. Note: The WD SmartWare software will install the appropriate driver for this drive. If Autorun...

User Manual - Page 18

...is an easy-to-use tool that shows the capacity and content of each hard drive in or connected to your computer (see Figure 8) • Backup-Manages existing backups or creates...your backup as your My Passport drive is connected to your data automatically-Automatic, continuous backup instantly makes a copy whenever you the power to: • Secure your drive-In drive settings, create a password...

User Manual - Page 19

...not available for your computer's hard drive, all included file extensions, search for backup are not backed up files from a prior backup. MY PASSPORT ELITE USER MANUAL • Retrieve... computer's operating system put there when you installed the drive. CONNECTING THE DRIVE AND GETTING STARTED - 14 By selecting a different drive, the system will identify the categories of files on...

User Manual - Page 21

... software rescans your hard drive • Existing file that are configured with an Apply Changes button for implementing your selections • Run Backup and Pause Backup buttons for you disconnect and reconnect the drive to your computer for as long as before. Then, whenever you without any action on your My Passport drive is automatic...

User Manual - Page 22

... picture extensions Others that have been backed up. MY PASSPORT ELITE USER MANUAL Figure 9. Backup Screen In the Content Gauges for your computer's disk drives, the categories of all of the files shown in the...: • Light blue background in the Content Gauge for your computer's hard drive represents the original files that are available for backup. • Gray background in the WD...

User Manual - Page 23

...Passport drive changes to blue for each category as the backup completes. • You can continue to set up your drive or perform any files could not be backed up . Backing It All Up To back up all of the files that have retrieved from the drop-down menu. If any other hard drives... Run Backup to back up all of your computer's hard drive changes to display the Backup screen (see a list ...

User Manual - Page 24

... Capabilities The advanced backup capabilities include: • Selecting specific content to view the WD Online Store website. Click External Hard Drives and select the best drive to suit your pause request and stop the backup 6. b. MY PASSPORT ELITE USER MANUAL Important: Appearance of backup versions to keep - Click the WDStore link in the background, so...

User Manual - Page 45

...top of the screen. 4. MANAGING AND CUSTOMIZING YOUR DRIVE - 40 MY PASSPORT ELITE USER MANUAL Uninstalling the WD SmartWare Software You can easily uninstall the software. Windows Vista or Windows 7 1. Double-click Add or Remove Programs. 3....Click Start > Control Panel. 2. prompt. However, you sure... Windows XP 1. Click Start > Control Panel. 2. Double-click Programs and Features. 3.

User Manual - Page 48

... 54 for use on Windows XP and ID 3647 for formatting it to HFS+J for Windows Vista). Turn on a Mac OS X Tiger/Leopard/Snow Leopard 1. Go to the NTFS file system for use with a Mac, follow the procedures below. MY PASSPORT ELITE USER MANUAL 18 Using the Drive with a Mac The My Passport Essential drive that you have...

User Manual - Page 53

MY PASSPORT ELITE USER MANUAL On the Home screen, you have retrieved from or retrieve files to either back up...to a location other folders on that you can modify the primary drive being categorized with the dropdown selection box under the name of your computer's main hard drive. In the Content Gauge for your computer's hard drive, all of your files that are available for backup are shown...

User Manual - Page 59

...Windows XP NTFS • Reformat the drive from support.wdc.com/download. See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at USB 1.1 speeds due to your USB card manufacturer. Refer to an incorrect driver... the drive on a Mac and a PC simultaneously ...connected to the system motherboard, be operating at support.microsoft.com for your WD USB 2.0 external...

Product Specifications - Page 1

My Passport™ Elite™ Portable Hard Drives Premium backup and storage Automatic, continuous backup Illuminated capacity gauge Password protection and hardware-based encryption This ultra-portable drive is packed with smart features to protect your digital life and the handy USB dock offers an easy connection to your computer.

Product Specifications - Page 2

... gigabit per second. 4178-705067-A00 Sept 2009 Our smallest portable drive ever We designed a smaller, high-quality, integrated USB hard drive inside a premium finished package. We encourage you 've lost files effortlessly Retrieve your PC. temperature: -20°C to change a file. My Passport, Elite, and WD SmartWare are trademarks of the world. All product...