Western Digital WDBABV5000ABK Support Question
Western Digital WDBABV5000ABK Support Question
Find answers below for this question about Western Digital WDBABV5000ABK - Elements SE Portable.Need a Western Digital WDBABV5000ABK manual? We have 3 online manuals for this item!
Question posted by jackang1992 on March 13th, 2015
The Hard Disk Is Running But I Just Cannot Access Into It, There Is A Light Ther
The person who posted this question about this Western Digital product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by hzplj9 on March 14th, 2015 2:10 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
Difficult to give you a definitive answer as you do not state how the drive is being used and what your O/S is. I have attached a link to your drive at Western Digital where you can check out the knowledge base and download diagnostics.
Answer #2: Posted by MightyMiroWD on March 16th, 2015 3:43 AM
MightyMiroWD
Member since:
July 30th, 2014 Points: 25,610
Member since:
July 30th, 2014 Points: 25,610
Hi there.
I can't tell for sure what the problem might be from your description, but you can try some basic troubleshooting steps:
1. Try a different USB cable and a different USB port as well.
2. Try connecting the drive in another computer.
Also, is the drive initialized? If not, you have to partition and format it before you can use it. Here's an article from our KB with the steps how to do it:
http://wdc.custhelp.com/app/answers/detail/a_id/3865/
If you still cannot access it, you can run a test with Data Lifeguard Diagnostics and see if any errors or bad sectors will be detected. You can download it from here:
http://products.wdc.com/support/kb.ashx?id=rI1ffl
If the program detects any problems, you can contact our support for further assistance or - if it's still under warranty - you can try to arrange an RMA.
RMA - http://products.wdc.com/support/kb.ashx?id=DlqL8V
Support - http://products.wdc.com/support/kb.ashx?id=YdaSNb
Hope this helps and best of luck! :)
An official WD representative
www.wdc.com
Related Western Digital WDBABV5000ABK Manual Pages
Quick Install Guide - Page 7
Specifications subject to other countries; All rights reserved. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630
4079-705058-800 May 2010
in the U.S. and other companies. and WD Elements is a trademark of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to change without notice.
© 2010 Western...
User Manual - Page 2
... it before returning this product. Contacting WD Technical Support
When contacting WD for the entire warranty period and our extensive knowledge base is available 24/7.
Accessing Online Support
Visit our product support website at http://support. Register your WD product serial number, system hardware, and system software versions available. North America...
User Manual - Page 5
..., use, and servicing.
„ Read these instructions. „ Keep these instructions. „ Heed all warnings. „ Follow all servicing to qualified service personnel.
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
1 Important User Information
Important Safety Instructions
This device is designed and manufactured to www.wdc.com. A grounding type plug has two blades...
User Manual - Page 6
... www.shopwd.com to view additional accessories available for your product.
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Recording your WD Product Information
In the following table, write the... numbers of free technical support during the applicable warranty period for your multimedia drive. Accessories
For U.S. This information may be required when requesting technical support. ...
User Manual - Page 7
... Multi-language subtitle support for your TV and you're ready to the drive. The WD Elements Play multimedia drive is turned on your AV receiver for digital signage. Full-HD 1080p resolution...media in high capacity hard drive offers room for purchasing the WD Elements Play multimedia drive. Connect your new multimedia drive. If you connect to your home entertainment center....
User Manual - Page 8
... Video preview (if supported by filename and partial filename
Content Playback
The multimedia drive is capable of playing several different types of multiformat files.
The included remote ...list views-browse your media and configure settings. 3 Features and Functions Features
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Audio/Video Interface „ HDMI 1.4 interface for digital audio and...
User Manual - Page 9
... music/photo/video view „ HDMI or composite video outputs „ Toslink (optical) audio output
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Plug-n-Play USB 2.0 Support
„ USB storage device with a USB connector „ Portable multimedia drives with USB connector „ Digital cameras with USB connector
For a list of tested, compatible USB devices, see...
User Manual - Page 10
...Connections
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
1
23 4 5 67
Item Component
Description
1
USB port
Supports connection of removable storage devices, portable multimedia drives, and ...digital cameras with USB connectors
2
Power jack
Connects the power adapter
3
Mini USB port
Supports connection of the multimedia drive to a computer as an external...
User Manual - Page 21
...the EJECT button on .
To remove a USB device: 1.
My Book external drive (sold separately)
OR
My Passport portable drive (sold separately)
2.
For Apple Users For HFS+, Journaling must be disabled...To prevent data loss, it is enabled by default). GETTING STARTED - 17 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Step 4 (Optional)- For a list of available media files. This...
User Manual - Page 27
... Auto Play, press STOP or HOME during playback.
OPERATING THE MULTIMEDIA DRIVE - 23 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
4. Select the file you want to delete the selected ...multimedia drive is powered on the remote control and a confimation screen appears. Press ENTER on . Press ENTER again to delete and press on the right of the multimedia drive's internal hard drive or ...
User Manual - Page 29
... ENTER button on the remote control to view the contents of the multimedia drive or attached USB storage device.
4. Press the up and down arrow to select the multimedia drive or the optional attached USB storage device (location you want to access video files from), then press ENTER.
3. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
2.
User Manual - Page 34
Browse to it from ), then press ENTER.
The following audio file and audio codec formats
are supported. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
7
Playing Music
With the multimedia drive you want to access music files from your music library to a USB device and listen
to the Music category, then press ENTER.
2. Press the up...
User Manual - Page 39
Select the Photos icon, then press ENTER.
2. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
8
Viewing Photos
With the multimedia drive you want to access photo files from), then press ENTER. Press either or to select the multimedia drive or optional attached USB storage device (location you can view your digital photo album in the comfort of...
User Manual - Page 46
...132; Free Space „ Total Size „ File System Disk Manager also allows you have already saved files on the multimedia drive, be sure to format the multimedia drive.
SETTINGS AND ADVANCED FEATURES - 42
If you to back them ... menu to set the audio output mode. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Digital Audio Output Mode Use this menu to set the screen display mode.
User Manual - Page 53
... size limitations by using the Disk Management utility. Attach the USB device to recreate the file in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility ... Windows XP NTFS „ Reformat the drive from the multimedia drive.
2. SYSTEM MAINTENANCE - 49 Common Error Messages
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
If this action
Attach the USB...
User Manual - Page 54
... motherboard. When connected to a USB 1.1 port or
hub, a USB 2.0 device operates at the USB 1.1 full speed of copying audio (or video) content to
a hard drive, typically from removable media, such as the Logitech
Harmony models. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Frequently Asked Questions
Q: How do I use a universal remote control with the multimedia...
User Manual - Page 64
...Disk Manager 42 display mode 42 display troubleshooting 47 drive reformatting 10 DVI connection 16
E
Eject function button 18 procedure 17
environmental compliance (China) 58 error messages 49
F
features 4 AV interfaces 4 supported file formats 4 supported file systems 5 USB support 5
file formats troubleshooting 49
file system supported 5
firmware information 43
WD ELEMENTS PLAY MULTIMEDIA DRIVE...
User Manual - Page 65
... (China) 58 notices 56
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
remote control transmission range... 18 troubleshooting 48
repeat mode movie 41 music 33
RoHS 58
S
Screensaver Delay 43 Search function
button 18 procedure 44 Settings about 43 apply new values 39 Audio/Video menu 40 auto play 43 browser display 42 digital audio output mode 42 disk...
Product Specifications - Page 1
... to store their media collection in one place for playback in hard drive. WD Elements™ Play™
Multimedia Drive
Store your HDTV
High capacity all-in-one media player Full-HD video playback and navigation Play a wide variety of file formats
WD Elements Play is a media player with a built-in Full-HD 1080p on...
Product Specifications - Page 2
... conforming to ISO-13818 MPEG1 ML/MP conforming to the drive. Pictures shown may be available in high capacity hard drive offers room for your camera to ISO-11172. Not all... on operating environment. Total accessible capacity varies depending on the country in these regions.
© 2010 Western Digital Technologies, Inc. WD Elements Play
Multimedia Drive
Product Features
Full-HD 1080p...
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