Western Digital WDBAAG0010HCH Support Question
Western Digital WDBAAG0010HCH Support Question
Find answers below for this question about Western Digital WDBAAG0010HCH - My Book For Mac.Need a Western Digital WDBAAG0010HCH manual? We have 3 online manuals for this item!
Question posted by 5froeses on May 2nd, 2014
Breaking Encrypted Software That Locks My Wdbaag0010hch-02?
I need to do a system restore on my i-Mac, but can't access the external HD as it always locks up upon a completion of a backup. How do I break the encryption software that locks my WDBAAG0010HCH-02 so that the drive remains permanently unlocked?
Current Answers
Related Western Digital WDBAAG0010HCH Manual Pages
Product Specifications (pdf) - Page 1
... easy-to-use, automatic, continuous backup software and drive lock security protection. WORL RIVES
LLING EXTE
My Book® Essential™
External Hard Drives
Smart backup and storage
D'S BEST SE
WD
RNAL HARD D
Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption
Our best-selling My Book external drive is an elegant, high-capacity storage...
Product Specifications (pdf) - Page 2
... change a file.
Total accessible capacity varies depending on and off with password protection and 256-bit hardware-based encryption. Bring back lost files effortlessly Retrieve your computer.
Planet friendly We designed a small retail box from actual products. Product Specifications
Interface USB 2.0
Kit Contents External hard drive WD SmartWare software USB cable AC adapter...
User Manual - Page 4
... 37 Erasing the Drive 38 Enabling the Backup and Retrieve Functions 40 Uninstalling the WD SmartWare Software 40 Uninstalling on Windows XP 40 Uninstalling on Windows Vista or Windows 7 41 Restoring the WD SmartWare Software and Disk Image 41
7 Checking Drive Health 42
8 Using the Drive with a Mac 44
Reformatting the Drive 44 Restoring the WD SmartWare Software and Disk Image...
User Manual - Page 6
... of your data is protected from unauthorized access or theft with your computer.
WD's best-selling My Book Essential USB external hard drive features WD SmartWare software that your digital life.
Our latest edition features visual, easy-to save energy.
Power miser-My Book external drives are designed to -use backup solution that offers convenience and compatibility among multiple...
User Manual - Page 7
... www.wdstore.eu
Contact WD Technical Support in Figure 1, your region.
Kit Contents
As shown in your My Book Essential disk drive kit includes the following: • My Book Essential external hard drive • WD SmartWare software (included on the drive) • USB cable • AC adapter • Quick Install Guide
USB Cable
Quick Install Guide
AC Adapter...
User Manual - Page 18
... of each hard drive in the category.
CONNECTING THE DRIVE AND GETTING STARTED - 13
By selecting a different drive, the WD SmartWarev software will identify the categories of files on your computer
In the Content Gauge for your computer's hard drive, all of files in or connected to any location on that are not available for backup are shown...
User Manual - Page 20
...Protect your data with automatic continuous backups (see "Backing Up Your Computer Files" on page 16)
• Retrieve earlier versions of your drive with built-in diagnostic features ...software. • Go Back if you can still use your My Book as an external hard drive. MY BOOK ESSENTIAL USER MANUAL
Getting Started Without the WD SmartWare Software
If you do not install the WD SmartWare software...
User Manual - Page 21
... • Start Backup and Stop Backup buttons for controlling backups
BACKING UP YOUR COMPUTER FILES - 16
After performing a backup, the WD SmartWare software protects your files ...Book drive connected to select specific categories of the WD SmartWare software supports up . Or, you disconnect and reconnect the drive to back up, with an Apply Changes button for implementing your hard drive...
User Manual - Page 22
... space portion of your My Book drive represents the potential backup copies of the original files
• Dark blue background identifies categories of files that would be included in the backup if you click Start Backup are shown where a:
• Light blue background in the Content Gauge for your computer's hard drive represents the original files that...
User Manual - Page 23
... the Content Gauge for your computer's hard drive changes to yellow/amber for each category as the backup completes.
• You can continue to set up your drive or perform any other internal hard drives, click the Home tab and select the drive. To back up other functions because the WD SmartWare software will back up all of your...
User Manual - Page 24
...Stop Backup at step 3, the Stop backup? On the Backup screen (see Figure 10 on the drive to complete the backup. Click...backup software settings:
- c. Choosing the number of backup versions to suit your
future requirements. 5. Click External Hard Drives and select the best drive to keep - MY BOOK ESSENTIAL USER MANUAL
Important: Appearance of a Caution message indicating that your drive...
User Manual - Page 28
... and proceed to step 4 on page 25. b. Choose the backup you want to specify a different retrieve folder, click
Browse and use... Choose the drive to retrieve... Choose which files to retrieve-either :
• Their original locations on your My Book drive and copy them...Retrieving All Your Files
About Retrieving Files
The WD SmartWare software makes it easy for you to retrieve files that ...
User Manual - Page 33
... from accessing the files on your drive, you will have to type your password to unlock the drive whenever:
• You shut down and restart your computer • You disconnect and reconnect the drive to your computer • Your computer exits the sleep mode You will have the WD SmartWare software installed on your drive. MY BOOK...
User Manual - Page 34
... SmartWare software provides the Drive Unlock utility on a "virtual" CD drive that does not have the WD SmartWare software installed, you can use the WD SmartWare Drive Unlock utility to unlock the drive there.
Type your drive and enable the WD SmartWare software. LOCKING AND UNLOCKING THE DRIVE - 29 MY BOOK ESSENTIAL USER MANUAL
Unlocking the Drive with the WD SmartWare Software
Whenever...
User Manual - Page 43
... downloading and restoring the WD SmartWare software and disk image on your drive is locked or not:
IF your My Book drive. Click Drive Erase to display
the Erase Drive dialog:
2.
"Using the Drive Unlock Utility" on whether your My Book drive is . . . Using the Drive Settings Drive Erase Function. After the drive erase operation completes, go to signify that you will need any of...
User Manual - Page 44
... The fifth invalid password attempt displays the Too Many Password Attempts prompt:
4. Clicking Unlock.
3. Either:
• Click the My Book image above the Drive is locked and you erase your password:
1. Click Format to open the WD Unlock virtual
CD and double-clicking the Unlock.exe file
- Click the I understand check ...
User Manual - Page 45
... the drive erase operation completes, go to support.wdc.com and see Figure 17 on Windows XP
1. Note: Erasing your drive also removes your computer. prompt on page 27.)
Enabling the Backup and Retrieve Functions
If you selected Install Drive Settings at the Are you will need to restart the
backup job manually after restoring the WD SmartWare software...
User Manual - Page 47
... is a pass or fail evaluation of the drive. status check completes within a second or two.
The complete drive test can provide an indication that continuously monitors key internal performance attributes of the drive's condition. MY BOOK ESSENTIAL USER MANUAL
17 Checking Drive Health The files on your My Book drive are so fast, running the quick S.M.A.R.T. A detected...
User Manual - Page 54
... other folders on your files that are available for backup are based on the following folders on that are shown against a blue background in all of the files in categories that drive.
USING THE DRIVE WITH A MAC - 49 In the Content Gauge for your computer's hard drive, all of your computer. WD SmartWare Home Screen
The...
User Manual - Page 56
... locked (encrypted), how full the drive is, the drive's serial number, and the temperature condition of the drive:
1. USING THE DRIVE WITH A MAC - 51 Click the WD SmartWare icon to display a list of the drive, the space available, and the temperature condition. If the drive is unlocked (not encrypted), the submenu displays the serial number of drives and select the My Book drive...
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