Get support for Western Digital WD5000MT - My Passport Studio

Western Digital WD5000MT Support Question

Western Digital WD5000MT Support Question

Find answers below for this question about Western Digital WD5000MT - My Passport Studio.
Need a Western Digital WD5000MT manual? We have 3 online manuals for this item!
Question posted by dbhal on March 31st, 2017

My Wd5000mlc Does Not Show Data When Activated,

I can not access my data on the WD5000MLCIt does not show up on my C: drive It does turn on, but no view of filesI have tried new USB cords

Current Answers

Answer #1: Posted by waelsaidani1 on April 1st, 2017 6:11 AM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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points
Looks like the partition got corrupted by the virus.

We recommend to run an antivirus software to remove the malware and recover the files with a data recovery tool.

Related Western Digital WD5000MT Manual Pages

Quick Install Guide (pdf) - Page 1

... U.S. Other marks may be mentioned herein that belong to change without notice. © 2009 Western Digital Technologies, Inc. Specifications subject to other countries; and My Passport is a trademark of Western Digital Technologies, Inc. Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705029-800 Jul 2009 My...
Quick Install Guide (pdf) - Page 2

USB 2.0 (optional - sold separately)
User Manual - Page 2

...Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. • Knowledge Base - Contacting WD...serial number, system hardware, and system software versions available. Accessing Online Support Visit our product support website at support.wdc... is available 24/7. Your product includes 30 days of new features and services, remember to register your first telephone ...
User Manual - Page 3

... Apple menu and select Software Update. Kit Contents • My Passport for Mac Portable Hard DriveUSB cable • Quick Install Guide Important: My Passport is recommended that you must first reconfigure it is intended for MacPortable Hard Drive USB Cable Compatibility Macintosh® • An available USB port • Mac OS® X 10.4.11+ or 10.5.3+ Windows...
User Manual - Page 4

...or vibration. GETTING STARTED - 2 MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL Recording Your WD Product Information In the following precautions when unpacking and installing your external storage product: • Do not drop ...Be aware of the following table, write the serial number and model number of your new WD product, found on the label on the date of the device. Also, ...
User Manual - Page 5

... automatic file backup and recovery using Time Machine. ABOUT YOUR WD DRIVE - 3 USB 2.0 is backward-compatible with limited bus power. Optional Power Booster Cable For USB connectivity, a special USB cable may be sure to 12 Mbps). 2 About Your WD Drive Features MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL LED The power/activity LED is located on the My Passport drive...
User Manual - Page 6

... the USB cable* supplied in the kit. The drive mounts to Windows format. Search our knowledge base at support.wdc.com for use this device with Windows, you must first reconfigure it to the desktop and a My Passport icon appears. To use . 3. 3 Connecting the Device MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 1 2 1. Turn on your...
User Manual - Page 7

The drive is now shut down before the Power LED turns off. TURNING OFF/DISCONNECTING THE DEVICE - 5 You may hear the drive power down properly, and you may disconnect the drive safely. MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Macintosh Drag the My Passport icon to the Trash icon for proper dismount.
User Manual - Page 8

...; use the FireWire or USB cable supplied in the kit. 45 MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL Troubleshooting If you can achieve Hi-Speed USB transfer rates by the computer? A: You must use a WD external drive with My Computer 1717 Frequently Asked Questions Q: Why does the drive not power up data using this product, refer to...
User Manual - Page 9

...Council for Interference (VCCI) from this product is a Class B product based on file at Western Digital Europe. GS Mark (Germany only) Machine noise - Maschinenlä...; PCBA X ᖂൟUSB⬉㓚 EMI ᑩⲪ O SJ/T11363-2006 X ST/T11363-2006 X PBDE) APPENDIX - 7 6 MY PASSPORT FOR MAC PORTABLE HARD DRIVE USER MANUAL Appendix Regulatory Compliance ...
User Manual - Page 10

...of the applicable instructions, as new. Limited Warranty WD warrants ..., or lost data, or data contained in any...external enclosures, unless the product is on your limited warranty is believed to be returned to you the very best of a repaired or replaced Product, whichever is determined that the Product was purchased. Warranty Information MY PASSPORT FOR MAC PORTABLE HARD DRIVE...
Product Specifications - Page 1

... Apple's Time Machine, or your favorite back up your computer. Portable Hard Drives My Passport™ for Mac® Portable Hard Drives Compatible with Apple®Time Machine™ Shock resistant enclosure USB Powered Ideal for Mac. Portable Storage Designed for transporting large files from the USB port on the go. No separate power supply is needed.* *A special...
Product Specifications - Page 2

...Passport is a trademark of our limited warranty. © 2009 Western Digital Technologies, Inc. Not all regions of your limited warranty depends on the country in which your product was purchased. Total accessible...WDMEA5000Ax Limited Warranty 3 years Kit Contents Portable hard drive USB 2.0 cable Quick Install Guide Product Specifications Data transfer rate1: Up to 480 Mb/sec Operating...

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