Western Digital WD40000H2Q-00 Support Question
Western Digital WD40000H2Q-00 Support Question
Find answers below for this question about Western Digital WD40000H2Q-00 - Studio Edition II.Need a Western Digital WD40000H2Q-00 manual? We have 3 online manuals for this item!
Question posted by michaeljrix on May 15th, 2012
Drive Will Not Load. Led Flashing Steadily.
How can I fix this?
Current Answers
Related Western Digital WD40000H2Q-00 Manual Pages
Quick Install Guide (pdf) - Page 1
My Book® Mirror Edition™
LED
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5
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5
or
1 USA, Japan, Taiwan, Brazil, Mexico, Colombia 2 Europe, Korea, Brazil, Chile 3 United Kingdom 4 China 5 Australia, New Zealand, Argentina
1
2
Windows® 1
2
Please see the user manual ...
User Manual - Page 2
... 2 Compatibility 3 Recording Your WD Product Information 3 Precautions 4
3 About Your WD Drive 5
Format and Configuration 5 LED Indicators (Lights 5 Power/Activity LED Behavior 5 Capacity Gauge 5 Interfaces 6 Kensington Security Slot 6 Software 7
4 Setting Up 8
Windows 8 Macintosh 9
5 WD Drive Manager Status 12
WD Drive Manager Status Messages 12
6 WD RAID Manager for Windows 13...
User Manual - Page 3
ii 8 Turning Off/Disconnecting the Device 21
Auto-off 21 Safe Shutdown 21 Safe Removal 21 Unplugging the Device 21
9 Replacing a Drive 22 10 Troubleshooting 25 11 Appendix 26
Regulatory Compliance 26 Warranty Information 27
Index 28
TABLE OF CONTENTS -
User Manual - Page 5
...-step installation instructions and other important information regarding your region.
Kit Contents
• Dual-drive storage system • USB cable • AC adapter* • Quick Install Guide • Software CD
Software CD
Quick Install Guide
My Book Mirror Edition
AC adapter (U.S.-only)*
USB cable
or
Global AC adapter configurations*
*This product may...
User Manual - Page 7
...external storage product: • Do not operate this device outside the temperature range of 5°C-35°C
(41°F-95°F) • Do not drop or jolt the device. • Do not move the device when powered. • Do not use the dual-drive... on top of the
enclosure. Drives may block ventilation. GETTING STARTED - 4 MY BOOK MIRROR EDITION USER MANUAL
Precautions
WD products are...
User Manual - Page 8
... then reconnect and power up the device. Power/Activity LED Behavior
Appearance
Drive State
Steady
Power-on state or power-save mode
Slow flashing (every four seconds)
System standby
Moving up to top
RAID rebuild mode
Fast flashing (every second)
Over-temperature condition*
* If this drive is preformatted, the first section is pre-configured for...
User Manual - Page 9
... (USB 2.0) supports data transfer rates up to 480 Mb/s. Kensington Security Slot
For drive security, this device is backward-compatible with a Kensington Security Slot, which supports a standard Kensington security cable (sold separately). Interfaces
MY BOOK MIRROR EDITION USER MANUAL
LED Power button/ Safe Shutdown™
Kensington® Security Slot USB
USB The industry...
User Manual - Page 10
MY BOOK MIRROR EDITION USER MANUAL
Software
In addition to preserve your data files with the following bonus software. WD Anywhere™ Backup is an easy, one-time setup, backup application that allows you to WD Drive Manager, this WD product is shipped with around-the-clock protection. ABOUT YOUR WD DRIVE - 7 Features include...
User Manual - Page 11
...Drive Manager enables the capacity gauge and Safe Shutdown™ and also installs WD RAID Manager. Note: If AutoPlay is the correct plug type for your computer and wait for the operating system to the system. Then run the CD which the unit mounts to load... and no applications will be installed. 5. MY BOOK MIRROR EDITION USER MANUAL
4 Setting Up Windows Important: You must install the...
User Manual - Page 12
...
Safe Shutdown™ and also installs WD RAID Manager. Turn on your computer and wait for this
device 5. Click Install. SETTING UP - 9 MY BOOK MIRROR EDITION USER MANUAL
Macintosh®
Important: Follow the steps below to load. 2. Double-click the WD Drive Manager Installer icon. 7. Double-click the WDDriveManager.dmg icon. 6.
User Manual - Page 13
...is the correct plug type for your region. Connect the wall adapter to the system, and WD Drive Manager will appear in the status menu. click the WD Drive Manager menu extra icon and point to accept the license agreement and continue with the installation.
9. If... Click Accept to WD My Book. The unit will power up and mount to your computer. 13. MY BOOK MIRROR EDITION USER MANUAL
8.
User Manual - Page 15
... Meaning icon color/behavior
Blue
Green
Healthy
Blue flashing
Yellow
RAID 1 degraded
Blue
Yellow
RAID 1 rebuilding
Red flashing
Red
See WD Drive Manager Status for details
WD DRIVE MANAGER STATUS - 12 Windows
Condition Icon
To view WD Drive Manager Status in Windows, roll the cursor over the WD Drive Manager system tray icon. To view WD...
User Manual - Page 16
.... This product also supports RAID 0 (Striped) mode for data protection which dedicates half the capacity to back up all files stored in both drives A and B.
MY BOOK MIRROR EDITION USER MANUAL
6 WD RAID Manager for Windows WD RAID Manager is pre-configured for RAID 1 (Mirrored) mode for maximum capacity and accelerated performance...
User Manual - Page 17
...Number field. MY BOOK MIRROR EDITION USER MANUAL
3. RAID Troubleshooting
WD RAID Manager monitors the activity of each drive and take the appropriate action. In this screen, you can determine which drive (A or B) may have ...device in the RAID system, so at anytime, you can view the status of the drives in the WD RAID Manager main screen to your computer system. You can also right-click...
User Manual - Page 18
...EDITION USER MANUAL
RAID Status Messages WD RAID Manager reports the following messages depending on the current status of a different RAID array.
RAID 1 only
Consult the slot status values to determine which configuration is part of the RAID array.Create a new array with the installed drives.
Install another drive...Array is not part of your drive.
RAID 1 only
Recovering from ...
User Manual - Page 19
... BOOK MIRROR EDITION USER MANUAL
Disk Status Messages WD RAID Manager reports the following messages depending on the current status of
a valid configuration.
This will take several hours. Install drive that does not meet the unit's requirements. Replace drive. Initialization failed to complete. Replace drive with RAID device.
Displayed Status Text Good
No hard disk...
User Manual - Page 24
...Mac Drag the My Book icon to which prevents the inadvertent powering down as the Power LED flashes.
Unplugging the Device
You may hear the device power down of its driver, which must... for replacement into the My Book Mirror Edition enclosure. The device is still on this product, use only WD RMA-certified WD Caviar® GP hard drive assemblies for proper dismount. Unplug the interface...
User Manual - Page 27
... glow steadily to use the device during the rebuild process. 10. Connect the interface cable. The WD Drive Manager Status displays (see "WD
Drive Manager Status" on state. 11. Return the entire internal drive assembly intact to complete. MY BOOK MIRROR EDITION USER MANUAL
6. Allow the RAID rebuild to WD. REPLACING A DRIVE - 24 Once complete, the LEDs...
User Manual - Page 28
... Edition „ format the drive to Mac OS format „ install, partition, and format the drive in Windows XP/Vista „ install, partition, and format the drive in Windows 2000 „ make a device bootable on Intel-based Mac systems „ obtain and reinstall the original software included on the external hard drive „ obtain further information on external hard drive...
User Manual - Page 31
Index
MY BOOK MIRROR EDITION USER MANUAL
A
Auto-off 21
C
Capacity gauge 5 Compatibility, system 3 Compliance, regulatory 26 Configuring RAID 13, 17
D
Device disconnecting 21 turning off 21
Drive configuration 5 format 5 replacing 22
Drive status 12
E
Environmental compliance (China) 26 eSATA 6
F
FAQs 25 FCC Class B information 26 FireWire 6 Frequently asked questions 25
H
Handling precautions 4
...
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