Question posted by okolona on October 8th, 2013
How Do You Contace Webkinz To Find Lost Password?
My granddaughter has lost her password to an account and we have tried everything to contact webkinz with this problem! They don't accept phone calls and their email address doesn"t work! Help!
Current Answers
Answer #1: Posted by jaspejackson21 on December 3rd, 2013 2:56 PM
If you have one of pets that came with a secret code, you don't need to worry. When you go to login, when reaching the login page simply click the "Forget Login?" button. This will ask you for either a parent's email, already attached to the account, or a secret code for one of your pets. For the parent email option just type in then confirm the email. If you choose the secret code option, it will ask you for the secret code of your pet, the child's first name and birthday, and an email which you need to confirm. The website will then let you into your account, sending teh username and password to your email.
I hope this helps!
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