Vtech KidiLook Digital Photo Frame Support Question
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Question posted by jdclay8146 on December 8th, 2018
Kidilook Not Recogning My Pc
I have loaded the KidiLook cd to my Pc , put in the batteries , turned on the toy ,and now it will not recognize the toy. Message says: "Kidilook is not connected t a PC Please turn it on connect it to a pc and then try again." I have done multiple times and get the same message Please advise
Current Answers
Answer #1: Posted by freginold on December 9th, 2018 6:52 AM
If the computer is not recognizing the toy, it may be because the USB cable or port is bad. If your computer has multiple USB ports, try connecting the cable to another port. Also try using a different USB cable.
If neither of those solutions resolves the problem, contact VTech support at 1-800-521-2010 (U.S.) or 1-877-352-8697 (Canada).
If neither of those solutions resolves the problem, contact VTech support at 1-800-521-2010 (U.S.) or 1-877-352-8697 (Canada).
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