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Vtech Alphabet Apple Support Question

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Question posted by marjoriewoods on August 30th, 2021

Alphabet Apple Not Working At All

I have replaced the batteries still no luck... I am happy with the Alphabet Apple when it works. Please help

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Answer #1: Posted by Troubleshooter101 on September 7th, 2021 6:54 PM

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Troubleshooter101

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If for some reason the program/activity stops working or malfunctions, please follow these steps: 1. Please turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit ON. The unit should now be ready to play again. 5. If the product still does not work, replace with a new set of batteries.

If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative will be happy to help you. For information on this product's warranty, please call VTech® 1-800- 521-2010 in the U.S., or 1-877-352-8697 in Canada

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Related Vtech Alphabet Apple Manual Pages

User Manual - Page 1

User Manual - Page 2

To learn more about the Preschool Learning™ and other VTech® toys, visit www.vtechkids.com

User Manual - Page 3

... Clock Hand Introduction 26 Light-up Letter/Animal Buttons Light-up board that's full of fun! INTRODUCTION Thank you for purchasing the VTech® Alphabet AppleTM. The Alphabet AppleTM is an interactive light-up Safari Button 1 The realistic sound effects, fun phrases and cheerful melodies will encourage exploration and discovery as your...

User Manual - Page 4

...; Alphabet AppleTM • One User's Manual WARNING: All packing materials, such as it contains important information. Unlock the packing lockers: Rotate the packing locker counter-clockwise 90 degrees Pull out the packing locker GETTING STARTED BATTERY INSTALLATION 1. Locate the battery cover on the bottom of this toy, and should be discarded for maximum performance.) 4. Replace...

User Manual - Page 5

... ON/OFF BUTTON. AUTOMATIC SHUT-OFF To preserve battery life, the VTech® Alphabet AppleTM will not be used . WE DO NOT RECOMMEND THE USE OF RECHARGEABLE BATTERIES. The unit can be turned on again by pressing the ON/OFF BUTTON. 3 Product Features BATTERY NOTICE • Install batteries correctly observing the polarity (+, -) signs to avoid...

User Manual - Page 8

... be asked a question about animal characteristics. You will dance with a slightly damp cloth. 2. Keep the unit clean by wiping it with the music! Remove the batteries when the unit is not in use for an extended period of direct sunlight and away from any direct heat source. 3. Turn the CLOCK HAND...

User Manual - Page 9

...-8697 in the U.S. Turn the unit back ON. If the unit still does not work, replace with any problems and/or suggestions that you to help you . 7 We make every effort to play again. 5. It is accompanied by removing the batteries. 3. Turn the unit OFF. 2. Interrupt the power supply by a responsibility that we at...

User Manual - Page 10

... to comply with the instructions, may cause harmful interference to radio communications. This equipment generates, uses and can be determined by the party responsible for help.