Question posted by schampa on December 9th, 2015
Order With Mistake
I noticed a grammatical error on an order I placed yesterday. Is it too late to fix it?
Current Answers
Answer #1: Posted by TommyKervz on December 9th, 2015 11:15 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
The moment you submit your order, we start working to get it to you as quickly as possible. But, things change. While Vistaprint can't edit an existing order, it may be possible to cancel your original order and apply the merchandise credit to a new order.
To cancel your order, check out the Can I cancel my order? FAQ.
Once your order is successfully cancelled, a merchandise credit for the order amount is applied to your account. Then you can edit the document from My Portfolio, and reorder using the merchandise credit.
If you would rather Vistaprint do this for you, give Vistaprint a call and they'll 1.866.614.8002 do everything possible to edit your order.
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