Sos Error Message

My daughters in Italy and she is getting a SOS error message on her phone...how does she fix this

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Answer #1: Posted by DreadPirateRoberts on December 19th, 2010 4:53 AM

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DreadPirateRoberts

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The SOS indicates that you can only place emergency calls. Usually this means that you have a bad SIM card in your device, either one that has been corrupted or one from another carrier that is not compatible with your phone. You will either need to replace the SIM with a SIM from the carrier of your handheld or get your phone unlocked. This feature is actually something that the carriers don’t really advertise. Where you are able to place emergency calls to 911, even if you don’t have a carrier account, just need a working cell phone.

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