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Uniden UDR744 Support Question

Uniden UDR744 Support Question

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Question posted by garycraze on June 30th, 2018

Can Not Make The Internet Connection Go To Green (internet)

I've got two UDR744 units, both were working fine for remote connection. But now both of them show the internet connection to be yellow (intranet), not green (internet) like they should be. I've tried resetting the connection, DHCP is set, they both have a valid IP address.

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Related Uniden UDR744 Manual Pages

English Owner's Manual - Page 3

... Motion Detection Settings Screen 33 Network Setup Screen 35 Firmware Upgrade Screen 38 REMOTE ACCESS 40 OVERVIEW...40 REQUIREMENTS 40 SET UP THE U GUARD APP 40 U GUARD APP SCREENS AND ELEMENTS 42 Camera List Screen 42 Live View Screen 44 UDR744 Operation Basics 45 RECORDING LIVE VIDEO (MONITOR ONLY 45 PLAYING BACK RECORDED...
English Owner's Manual - Page 5

Here you how to connect your surveillance system to the internet and access it up to128GB supported (8GB included) 5 This section tells you will find detailed descriptions of each screen and how it is set it... lists basic operations in the third section. •• Uniden Guardian Screen Descriptions. GETTING STARTED USING THIS MANUAL This manual is used. •• Remote Access.
English Owner's Manual - Page 6

...;• Camera: 9v DC 600mA (+/-5%) •• RF range: 150 meter (Line of sight) •• New recording indicator/ Memory card full indicator •• Quad view •• PIR trigger and Video motion detect alert •• Night vision up to 40 feet •• Direct connection to router for remote access...
English Owner's Manual - Page 7

... should have the following items: (1) UDR744 Monitor (2) Camera with stand Not Shown: • (1) 5V 2A Power Adapter (Monitor) • (1) Ethernet (RJ45) Cable • 8G SD Card • (1) 2000mA Battery (Monitor) • Mounting Hardware (2 sets) • Quick Start Guide (2) 9V 600mA Power Adapter (Camera) (2) Antenna (may be attached to camera) If any items are missing...
English Owner's Manual - Page 8

Battery Cover Press and release while the unit is LCD Screen: Displays video from the camera(s) or system operation interface. Speaker Power Port: Connert to a local power outlet using the included Ethernet cable to enable smartphone / tablet connectivity Reset: Using a paper clip or other thin object, push the reset button to restore the system to its...
English Owner's Manual - Page 9

... is used to /from the monitor. 2 IR LEDs. Press and hold to listen for recording videos. 15 Blue LED On - Flashing - It is low UDR744 CAMERA 1 2 3 4 5 8 9 6 7 No. Release to talk through the camera. What it is located on the front of the camera. Monitor is 11 Volume Up 12 Volume Down 13 Talk. No.
English Owner's Manual - Page 10

... the camera glass, it is recommended that will still work; Water can create spots that , if they can be submerged. Placement Considerations Consider the following when placing cameras: 10 Connect an...power input on the camera glass, they are used for 3 - 4 seconds to the rain, it up /down and clockwise/counterclockwise. CAMERA General The UDR744 cameras included with a soft...
English Owner's Manual - Page 11

... the display handy. 1. Move the camera if the view is securely in the wind - Tug gently on the stand to make sure it 's much easier to the wall or ceiling. 4. can generate motion detection false alarms. INSTALL CAMERAS When you manage the UDR744 system. See page 18 for the camera. it is not what you want...
English Owner's Manual - Page 12

... Modes The Live View area displays live video from the cameras. After that let you choose groups of operations. The system defaults to Auto Sequence mode when Scan mode is turned off and return to turn Auto Sequence mode off . UDR744 OPERATION Your UDR744 monitor operates through a series of the image to return...
English Owner's Manual - Page 13

... lets you can have the system display a single camera or you set up how your cameras. You can record in any other system screen. UDR744 LIVE SCREEN ICONS Different icons display on the monitor screen...the video image is removed to make it easier to display all live video feeds. The system can also set the screen to see the icons). The UDR744 system always defaults to change the ...
English Owner's Manual - Page 14

...If red, the SD card is . What the Icons Mean UDR744 Icon SIGNAL INDICATOR What it does • Shows how strong the camera's signal is full. SD CARD This graphic displays if an...New Record Indicator Pop-Up Menu Tab Date and Time SD Card Camera Overwrite Number Power Level Network Connection Status Firmware Upload Available Zoom Microphone Motion Recording Indicator Change Channels Volume...
English Owner's Manual - Page 15

...'s battery life: • Flashing Red - Charging 15 UDR744 Icon NEW RECORD INDICATOR What it does New recordings are currently viewing. NETWORK STATUS INDICATOR TIME STAMP SD CARD OVERWRITE • Green - Connection has failed or system is connected with intranet mode. • Red - If viewing multiple cameras at once, the camera indicator will appear above each video display...
English Owner's Manual - Page 16

...Displays when TALK is off (mute). NEW DOWLOAD Displays if new firmware is in Zoom. UDR744 Icon ZOOM INDICATOR What it will change channels automatically. SEQUENCE INDICATOR Displays when the monitor is ... CHANGE CHANNEL Tap this icon on the side of the monitor to talk back through the camera. That area displays in single channel viewing mode to exit Zoom mode. Tap the icon ...
English Owner's Manual - Page 18

... section describes the UDR744 pop-up menus display. These pop-up cameras for recording, motion detection, and other system and network requirements. You can see what recorded files you to: •• Play back recorded video files •• Set alarms •• Set the brightness level for each camera connected (single channel display...
English Owner's Manual - Page 22

... 31) Changes language setting for your UDR744 system. (see page 30) • Enable/Disable Daylight Savings Time Language (see page 29) • Time Setting. ON/OFF (see page 32) Reformats the SD card and deletes all existing data. Format SD Card (see page 24) Makes the cameras visible to default settings.. File Overwrite...
English Owner's Manual - Page 23

.... Advanced Setup (see page 35) Set up Dynamic or Static IP address Reset Password Reset app password to the default (000000). (see page 37) Information Displays and allows you to each other so they can also use this procedure to move a camera from one channel to channels 1 and 2. Main Screen Motion Detection Settings...
English Owner's Manual - Page 25

... off , it is on the screens: This screen should display: 1. The switch bar indicator turns green when the camera is still powered. The monitor will not receive video signals from that camera. 3. Tap the switch bar under the camera you want to turn on the screens:    This screen should display: ...
English Owner's Manual - Page 29

... the month, day, and date. 3. Tap Synchronize with the internet time server. 29 •• Format Memory Card •• Information Tap the following icons as they appear on the screens:   Date and Time 1. You must keep your system connected to set the correct hour and minute. 4. Tap the up...
English Owner's Manual - Page 37

Tap to display the Information screen, then tap to return to the internet. Information This screen displays current IP informatiion when the system is connected to the Information screen. 37 Reset Password The Reset Password feature resets the Uniden U Guard app's password to the Reset Password screen. Tap YES, then tap to return to the default (000000).
English Owner's Manual - Page 55

...; pressing and releasing the pairing button quickly. The camera won't pair with a camera assigned to reset the monitor. Press POWER to verify these items for the first time, they seem to be on . • Verify that the monitor is connected to the internet. • Verify that the cameras are turned on the back of the monitor...

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