Get support for Turtle Beach Ear Force XP400

Turtle Beach Ear Force XP400 Support Question

Turtle Beach Ear Force XP400 Support Question

Find answers below for this question about Turtle Beach Ear Force XP400.
Need a Turtle Beach Ear Force XP400 manual? We have 1 online manual for this item!
Question posted by a1credbr on July 8th, 2014

Turtle Beach Xp400 Cant Hear Chat

The person who posted this question about this Turtle Beach product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by waelsaidani1 on July 8th, 2014 9:58 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
1,100
points
If other players cannot hear you on Xbox LIVE, the first thing you want to try is using the standard communicator headset that came with your Xbox 360, just to verify that your Xbox 360 controller is functioning properly. If the original Xbox 360 communicator headset works, then you know your Talkback Cable has failed. Since these cables have to be lightweight so that they do not "weigh you down" while playing, caution should be exercised not to get them caught under furniture, etc.

If your headset features a pink microphone plug, such as the X12 and X11, you can test it on a PC. This test will help you determine whether the headset's microphone has failed, or if the issue is with the Talkback Cable connection: click here

If your headset uses a USB connection for chat on PS3 or PC/Mac, such as the PX22,PX21/Foxtrot, Kilo, PX3/Bravo, Shadow, Spectre, Marvel, and Atlas, then you can test the headset's microphone via USB on a PC using this alternate test: click here

If you need to purchase a replacement Talkback Cable, replacement parts are available on our website under Parts.

Related Turtle Beach Ear Force XP400 Manual Pages

User's Guide - Page 2

... TURTLEBEACH.COM Turtle Beach Sticker Table of Contents About the XP400 XP400 Headset XP400 Transmitter Overview Using the Transmitter Pairing the Headset and Transmitter Xbox 360® and PS3™ Setup Home Theater Setup Connecting a Digital Music Player Dolby Digital Processing Surround Sound Angles Bluetooth® Recharging the Headset Equalizer and Blast Limiter Presets Chat Boost™...
User's Guide - Page 3

... while gaming with the included XBA Chat Adapter and on the headset at a time. Unlike the RF...hearing exactly where the sound cues in the game are encased in acoustically-tuned ear cups with soft fabric cushions and deliver extended bass with wireless networks for Xbox 360® and PS3™gaming. About the XP400 The Ear ForceXP400 is a premium, Dolby surround sound headset...
User's Guide - Page 4

... be charged by pressing the button until you hear 2 beeps, then release. The headset will sound each time the volume level changes. 2 Bluetooth LED: Flashes blue once per second when not paired with Adjustable Boom: The microphone can also be removed from the headset when chat is selected. (see pg. 19) NOTE: Turning up...
User's Guide - Page 5

... the included digital optical cable. A slowly pulsing LED indicates that might need to hear the Xbox sound on the transmitter by the optical input, the Digital Input LED will...is active, the Surround Sound LED will cause one headset can connect the XP400 transmitter and your gaming console. This process could happen when the headset is successful, the LED on the transmitter should ...
User's Guide - Page 6

...to the headset each end of the optical cable before inserting it 's powered on so you hear 3 fast beeps in pairing mode. Xbox 360 Wireless Chat Setup Connecting the XBA Bluetooth® Chat Adapter* ... jack, you 've powered-on the right ear cup for 4 seconds to power on the Bluetooth. After a few seconds, the XBA and the XP400 will automatically be compatible with third party controllers...
User's Guide - Page 7

... to your system. Xbox 360 Controller 2. Insert straight plug into the headphone jack on the headset will flash blue about once per second, indicating that the Bluetooth has paired to register a device. Follow these instructions to "TURTLE BEACH BLUETOOTH CHAT" 10 then release the button. 4. When the PS3 is finished scanning, it will ask...
User's Guide - Page 8

... the transmitter as illustrated below lets you listen to your home theater speakers without disconnecting the optical cable from the transmitter. You can hear the game audio on the XP400 headset, turn down or mute your game console is transmitting digital audio to the transmitter. 12 Optional 3.5mm to process the music with...
User's Guide - Page 9

...Digital processing recreates 5.1 channel surround sound using the XP400 headset so you can hear the sound all around you, as illustrated below:...5.1 speaker system. the industry-standard format for the best surround sound experience. Dolby® Digital Processing The XP400 uses Dolby Digital 5.1 surround processing technology - If the LED is OFF, surround sound processing is activated. ...
User's Guide - Page 10

...recognition state at any time by Pressing the MUTE button. Receiving Calls When the XP400 Bluetooth is powered on and there is an incoming call you will now be ...will hear two tones, and the last number called will hear one tone, indicating that the headset and phone are making a call is over. 15 Making Calls Once the headset is finished scanning, select "TURTLE BEACH BLUETOOTH CHAT"...
User's Guide - Page 11

... until the headset is low, a tone will turn up the volume for Standard USB cable use the included Headset Charging Cable for the footsteps. When your ears from deafening sounds...console. Limiter Off 2. You won't hear the effect unless a loud sound occurs in a quiet section of continuous game play. Recharging the Headset The XP400 features a rechargeable lithium polymer battery that...
User's Guide - Page 12

...chat volume on the headset so you can hear the chat voices at a comfortable level. 3. Turn up the mic monitor may cause the mic to your original volume setting. Adjust the chat volume control on the headset. Mic Monitor 19 XP400 Headset...game volume NOTE: If the chat volume on the left ear cup. NOTE: Turning up the headset game volume and the chat volume will increase whenever the ...
User's Guide - Page 13

...force shutdown. Mobile Phone Bluetooth® Issues Some models of range. Single press the BT MFB button on . Safety Notice To avoid potential damage to affect your ears after listening with the headset, it to block out noisy surroundings. 21 22 WARNING: Permanent hearing... there is no audio on the headset are caused by network performance or "lag". Voice Chat Drops • Most in a...
User's Guide - Page 14

...approved by VOYETRA TURTLE BEACH, INC. ...Ear Force XP400 TBS-2276-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC CFR Title 47 Part 15 Subpart C: 2008 Operating Environment: GENERAL OFFICE AND HOME USE FCC COMPLIANT STATEMENT This device complies with the limits for help. Suite 162, Elmsford, NY 10523 Ear Force XP400 Wireless Headset TBS-2276-01 2011 We, Voyetra Turtle Beach...
User's Guide - Page 15

... reception, which the receiver is encouraged to try to correct the interference by VOYETRA TURTLE BEACH, INC. Suite 162, Elmsford, New York, 10562. This equipment generates, uses ...may cause undesired operation. Suite 162, Elmsford, NY 10523 Ear Force XBA Bluetooth Dongle TBS-2275-01 2011 We, Voyetra Turtle Beach, Inc. EC Declaration of Conformity Manufacturer: Manufacturers Address: Product...
User's Guide - Page 16

...IMPLIED. WARRANTY SERVICE In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and in materials and workmanship for a period of one year from repaired Products... VTB's sole option and expense. This limited warranty is greater. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to a Product that has been purchased as used or...
User's Guide - Page 17

...the Industry Canada (IC) radio frequency exposure limits. Radio Frequency (RF) Exposure Information: Headset: The radiated output power of the Wireless Device is subject to the following measures: &#... is below the Industry Canada (IC) radio frequency exposure limits. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are designed...

Similar Questions

Can't Hear Chat
I can't hear chat with my Ear Force X11 when using with my xbox 360 playing Black Ops
(Posted by bkramer25 12 years ago)
Ask a New Question
Use the box below to post a new question about this Turtle Beach product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Turtle Beach Manuals

Find free Turtle Beach Ear Force XP400 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Turtle Beach Reviews

View thousands of Turtle Beach user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Turtle Beach customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Turtle Beach customer service rankings, employee comments and much more from our sister site.