Turtle Beaches Wont Turn On

To properly cycle the power, you want to go through everything in the proper order. First, unplug the transmitter or transceiver's USB power cable to make sure it is completely shut down. Then, while it is shut down, completely power down the headset.

For headsets with BATTERIES:

To power off the headset, simply remove the batteries. Leave them out for at least 10-15 seconds to make sure it's completely shut down.

For headsets with RECHARGEABLE BATTERIES:

To power off and hard reset the headset, press and hold its MUTE button for 15 seconds. You may hear a sound as the headset turns off completely and the remaining power in its circuits discharges.

Note for the PX3 and MW3 Bravo headsets: The MUTE button does not reset these headsets. They instead have a small hole under the right Y-connector of the headband, on the right and near the forward side of the earcup. Press a paper clip or other pin into this hole to press the reset switch.

For all headsets:

Once you're done, power on the headset first, then power on the transmitter. You may find that you need to re-pair the headset to its transmitter or transceiver after this complete power cycle.