Turbo Tax Is Not Printing Right Its Half Enlish Half In God Knows What

You might try this:

1. In the Applications folder, locate and double-click Font Book to open it.

2.Click the PDF folder and look for these five fonts (if one or more of these are missing, add them to the PDF folder):

-Courier .font
-Helvetica
-Symbol
-Times
-Zapf Dingbats

3. If any of these five fonts have a yellow "warning" triangle to their right of their name, hold down the Control key and click to open a window.

4. In the pop-up window, you'll need to do two things:

-1.Resolve Duplicates; and
-2.Validate Font. For both, follow the on-screen instructions that appear.

5. When finished, create the .pdf file and then open it with Preview, which is located in the Applications folder. (We've found that Preview seems to work better than opening it with Adobe PDF Viewer.)

**If this does not fix the problem, download the newest version of Adobe Flash here http://www.adobe.com/support/flashplayer/downloads.html

Reply

• macuser_22 SuperUser
• 2 years ago

Also, instead of printing to your printer, try printing to "PDF" (lower left in print dialog), and choose to open in "Preview".  If the forms look OK in Preview then just print to your printer from preview.

Reply

• aselder
• 2 years ago

It looks fine in Preview, but does not print correctly.

I have the latest version of Preview and Acrobat.

I'm not sure what the newest version of Flash Player would do.

All the fonts look fine in Font Book.

This is not an issue with my Mac or the operating system. Moving the PDF to another computer (Vista) results in Adobe Reader crashing when scrolling to page seven of the document.

Reply

• macuser_22 SuperUser
• 2 years ago

(I changed my answer to a comment so your question will be unanswered so others might see it.)

This is kind of weird that you can't print from the Apple product Preview which renders correctly - TurboTax isn't even involved at that point.

I can only think of two things  -  There is a font that is not used until you get to page 6, that you are missing,
 or you are printing to a network printer without throttling and are overflowing the printer buffer.

You might try printing from Preview, but in the print dialog only print pages 6 to 10 and see if they print OK then (i.e. only send a few pages to the printer at a time so as not to overflow the print buffer) - that should prove or disprove my second theory.