Date Changed When I Changed Screens. How Can I Fix It?

Booked a room. Intended for the date of June 7. When I changed screens it hoped to June 25. How do I fix it?

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Answer #1: Posted by Odin on June 3rd, 2017 9:48 AM

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Odin

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The only fix is with the booking site and/or the hotel. Trivago does not do any booking. You need to communicate with the booking company or site. To identify the booking site, you should be able to find its name on your booking confirmation email.

If you can't find your confirmation email, you can always search on Trivago for the hotel and dates you booked, to identify the booking site you made your reservation with. You may also be able to find more information by looking in your browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.

Trivago keeps no records of the transactions made through the booking sites, and cannot access or alter your booking in any way.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.