Question posted by durgaram on February 12th, 2016
Booking Cancellation
Have done hotel booking through Trivago on 12.02.2016 by mistake on date 15th March to 17th Marchi want to book ticket on 15th February 2016 to 17th February 2016
Current Answers
Answer #1: Posted by TechSupport101 on February 12th, 2016 7:05 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Trivago is a hotel search and price comparison website and hence it is not actually involved in the booking. You will need to contact the booking site you booked the hotel with to change or cancel your reservation. You can find the contact details of popular booking sites on trivago by clicking here.
To identify which booking site you used, you should be able to find its name on your booking confirmation email. Please double-check your spam folder should you not have received one.
If you cannot find your confirmation email, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking.
You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.
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