Question posted by leilaunilholtz on December 15th, 2015
Phone Is Now Not Working
I have a Samsung T404G, over 2,000 minutes left on it until 2017. Phone was working fine but noticed the little icon of a phone with a line through it, now getting error message -34. Then it is now saying my phone is disabled so I can't use it for anything. I need help as it is used by a person waiting on a transplant.
Current Answers
Answer #1: Posted by TheWiz on December 15th, 2015 1:03 PM
HelpOwl is not associated with Tracfone so no one here can help you. You'll need to contact Tracfone. You can access troubleshooting information or contact them here.
Answer #2: Posted by AlexTrac on December 16th, 2015 2:20 PM
Hi leilaunilholtz,
I work with TracFone Wireless. I read your post on this blog and we are sorry for the inconvenience. For further assistance, please send us an email to [email protected] or you can chat with us live @ http://bit.ly/18WfOoC. Thank you.
Alex
TracFone Wireless
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