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Toshiba Satellite P55W-C5200X Support Question

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Question posted by cvvc on March 31st, 2017

Battery Power Issue

i have a toshiba p55w-c5200x it is a little over a year old and will no longer power up with out the ac power adapter plugged in. the laptop has an app that has a battery status check? it said the battery was not an affected battery or eligible for a replacement. i was wondering if there are any other trouble shooting options to try? i tried removing the battery and holding the power button(required removing the back of the laptop) ...replaced battery and still wont run on battery only. if the ac power is plugged in the pc will start and work fine and tell me the battery is 100% charged. prior to this issue the laptop had a very good battery life. looking for some suggestions to trouble shoot with.Thank you for your time.Virgil

Current Answers

Answer #1: Posted by BusterDoogen on March 31st, 2017 4:18 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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You can try this battery reset if is available on your pc but most likely the battery is failing. Go here for a replacement battery.

I hope this is helpful to you!

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Related Toshiba Satellite P55W-C5200X Manual Pages

Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 21

... app 70 Starting an app from the Start screen 71 Saving your work 71 Backing up your work 72 Toshiba's online resources 72 Chapter 3: Mobile Computing 73 Toshiba's energy-saver design 73 Running the computer on battery power 73 Battery Notice 74 Power management 75 Charging the main battery 75 Charging the RTC battery 76 Monitoring battery power 77 Determining remaining battery power...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 73

... maximum energy efficiency, so that provides power when you are away from an AC outlet. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that you can recharge it many times. 73 Toshiba's energy-saver design Your computer enters a low-power suspension mode when it for longer periods while traveling. We recommend you...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 74

... continuously operated on the select models and configurations tested by Toshiba under the specific test settings at the time of a system's battery life under any individual user. The battery life rating is only achieved on AC power, either power the computer from its AC adaptor, or set up a power plan that keeps the computer running at least once...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 75

... in system performance or stability issues. TECHNICAL NOTE: Depending on your system configuration settings and the current time and date information. Charging the main battery The battery needs to power the computer. You can use it to be charged before you can order a Toshiba AC adaptor from Toshiba's Web site at accessories.toshiba.com. Power management Your computer ships...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 76

... an internal real-time clock (RTC) battery. Please make a complete back up your work" on battery power until it maintains this information for system operation and will allow the battery to run applications, features, and devices. The battery may vary by the AC adaptor to recharge. Charging the RTC battery Your computer may not occur when your...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 77

... on. NOTE It is time to reset the real-time clock. The computer's main battery light gives you to recharge the main battery or plug in the AC adaptor Mobile Computing Monitoring battery power 77 NOTE Depending on your system, the RTC battery may display the incorrect time and date or stop working. To recharge the RTC...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 78

..." on page 88 for as long as a percentage. HINT: Be careful not to check the battery's remaining capacity and perform its calculations. A pop-up message displays the remaining battery power as a new battery, even when both are fully charged. When the AC power light/Battery light or ON/OFF light flashes amber, it is suspended (using the Windows...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 79

... the battery. Check your work and turn on your current rate of power use and other factors such as the age of power, the computer automatically enters Hibernation mode and turns itself off . What to completely shut down when the notification goes off . Setting battery notifications You can : ❖ Plug the computer into an external power source...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 80

... on a number of your needs. 80 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your battery: ❖ Enable Sleep or Hibernation, which you can conserve power and extend the operating time of factors, such as...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 81

... the computer is configured. Microsoft has combined these power plans lets you can choose a predefined Power Plan or select your own needs. Power Plans You can use the computer before you need to choose a Power Plan and discuss each power-saving option. Mobile Computing Monitoring battery power 81 These power-saving options control the way in the notification...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 84

... by throwing it on page 18, or for more information, see "Computer Recycling Information" on battery power until the battery pack fully discharges. Disposing of your authorized Toshiba representative for complete information about Toshiba's recycling programs and initiatives, please visit toshiba.com/recycle. Discard this product may be required to dispose of a computer by burning or...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 93

... external power source. Other types of using the internal speakers, you have finished recording, click or touch the Stop Recording button. Instead of speakers will be inadequate to listen, turn the volume down. To adjust the volume: ❖ For external speakers, use the volume controls on the computer. 2 Using any necessary adapters, plug...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 108

To do so, select or deselect the Enable under Battery Mode check box in your bag. Power supply mode settings Your computer may provide two different charging...wide variety of USB devices. Enabling/Disabling USB Sleep and Charge This utility can specify that charging stops when battery power drops below a certain level. For example, Auto Mode, which is running on the USB device you set...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 121

...power through the AC adaptor and power cord/cable or from one device to solve them: The AC power light does not come on when you plug in the dialog box vary from the system battery. Make sure the AC adaptor and power...example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the battery. If the AC power light still does not come on , check that the wall ...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 122

... of time, the battery will need to be too hot or too cold to begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see "Power Plans" on the computer. This is consuming full power. Is the display power set to perform at accessories.toshiba.com. Check the power options via your computer...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 133

...; Create a restore point (refer to "Saving system configuration with restore points" on -screen instructions to back up files". Connect the AC adaptor before continuing. 1 From the Start screen, type Control. If anything , use the System Restore utility to launch the Windows Help...data (see the section titled restore points). General tips for "back up your back up media on battery power.
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 135

...the TOSHIBA Sleep and Charge utility to check if...to charge a device without an AC adaptor connected to investigate all sources. ❖ Review the troubleshooting information in the TOSHIBA Sleep and Charge utility, if your...enable charging at the current battery power level, or, if battery power is running low or is important to the computer, the computer's battery power may be related to the ...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 160

Index A AC adaptor 38 AC power 75 AC power light 38 indicator light 78 accessing network 92 adding memory 44 optional external devices 43 adequate ventilation cooling fan 37 adjusting touch pad settings 57 Advanced Startup options 117 app, starting 70 App, starting from Start screen 71 apps starting from Start screen 71 audio features 92 B backing up files...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 161

... for 61 cleaning 62 disposal 84 environmental precautions 29, 84 moving 62 running on battery power 73 setting up 37 computer lock 62 computer will not start troubleshooting 114 computing habits troubleshooting 129 computing tips 64 connecting AC adaptor 38 AC adaptor cord to (DC-IN) 39 computer to a network 92 external device 58...
Satellite/Satellite Pro P50W-C Series Windows 8.1 User's Guide - Page 162

... 94 microphone using 92 monitor problems troubleshooting 123 monitoring battery power 77 mouse properties 70 moving the computer 62 N network accessing 92 connecting your computer 92 networking wireless 91 notification area 90 notifications 90 O ON/OFF 78 ON/OFF indicator light 78 online resources Toshiba 72 optional external devices adding 43 P password deleting...

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