Toshiba Satellite C675D-S7101 Support Question
Toshiba Satellite C675D-S7101 Support Question
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Question posted by jasgwle on September 27th, 2014
Toshiba Satellite C675d-s7101 Will Not Boot
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Current Answers
Answer #1: Posted by freginold on October 30th, 2014 3:22 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Toshiba Satellite C675D-S7101 Manual Pages
User Guide - Page 1
Satellite®/Satellite Pro® C600 Series User's Guide
If you need assistance: ❖ Toshiba's Support Web site
pcsupport.toshiba.com ❖ Toshiba Customer Support Center
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 162 in this guide.
GMAD00278010 03/11
User Guide - Page 2
...data storage technologies available. Model: Satellite®/Satellite Pro® C600 Series
Recordable... and/or ReWritable Drive(s) and Associated Software Warranty
The computer system you to lead, a chemical known to the State of California to do so, this product will expose you purchased may lose data or suffer other damage. YOU AGREE THAT TOSHIBA...
User Guide - Page 3
...applications." IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
Operation with noncompliant peripherals or peripherals not recommended...interference will not occur in a residential installation. Shielded cables must be determined by Toshiba could lead to injury to this equipment.
However, there is no guarantee that...
User Guide - Page 4
... information is pursuant to FCC CFR 47, Part 68 and refers to an incoming call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at... the REN is a REN of RENs should not exceed five (5.0). Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call . On the bottom of this equipment. A plug and jack ...
User Guide - Page 5
...this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. But if advanced notice is to ... is necessary.
Also, you will notify you believe it can. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States...
User Guide - Page 7
... you use due to its operation in the United States for more information. Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be used indoors for frequency range 5.15 ...GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as defined by the Wi-Fi Alliance. FCC requires this...
User Guide - Page 8
...; In any other radio devices, emit radio frequency electromagnetic energy. Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must not be used in strict accordance with the manufacturer... energy emitted by the proprietor of the building or responsible representatives of the TOSHIBA Wireless LAN Mini PCI Card is minimized.
These standards and recommendations reflect the...
User Guide - Page 9
... to be operated indoors and away from Health Canada's Web site www.hc-sc.gc.ca/rpb. This device is subject to co-channel Mobile Satellite systems. High power radars are allocated as primary users of Health Canada limits for harmful interference to licensing.
Equipment (or its transmit antenna) that is...
User Guide - Page 10
...the European Union, these symbols indicate that focus on how to trade-in Europe, Toshiba is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. This Directive applies to EU member ...product is intended to discard this product. Please contact your product, visit www.reuse.toshiba.com. The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information
...
User Guide - Page 12
...
Please put the following sticker on devices incorporating this equipment.
(1) (2) (3)
2.4DSOF4
(4)
1 2.4: This equipment uses a frequency of 2.4 GHz.
2 DS: This equipment uses DS-SS modulation.
Contact TOSHIBA Direct PC if you have problems with any of mobile object identification systems (premises radio station and specified low-power radio station).
1. The frequency bandwidth...
User Guide - Page 29
...or shall be obtained from a video provider licensed to preserving the environment, Toshiba supports various trade-in the United States and other product regardless of Intel ...or other countries. 29
Trademarks
Satellite and Satellite Pro are registered trademarks of their respective companies.
Other trademarks and trade names are those of Toshiba America Information Systems, Inc.
...
User Guide - Page 64
...can recover the original factory image (returning the computer to save your work " on page 76. The boot menu appears.
3 Using the arrow keys to an external power source via the AC adaptor. For ... it is turned off.
2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. Be sure to its out-of -box state) using the utilities stored on your computer...
User Guide - Page 67
...system offers a choice of the data will be copied into the C:\backup%current date% folder. The boot menu appears.
3 Using the arrow keys to back up all data will be deleted and rewritten ..." option is turned off.
2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. Click Yes to this time. As a result, any user can recover the factory default ...
User Guide - Page 70
...not, skip to step 5.
5 A warning screen appears, stating that when the recovery is selected in the next step.
The boot menu appears.
3 Using the arrow keys to continue.
(Sample Image) Warning screen 70
Getting Started
Recovering the Internal Storage Drive... HDD Recovery option, and then press the ENTER key.
4 If your computer, press the F12 key when the initial TOSHIBA screen displays.
User Guide - Page 72
...using the second method, see "Backing up your computer, press the F12 key when the initial TOSHIBA screen displays. To resize and recover the C: drive using the utilities on your computer's internal ...drive has been recovered.
10 Click Finish to an external power source via the AC adaptor. The boot menu appears.
3 Using the arrow keys to scroll down, select the HDD Recovery option, and then...
User Guide - Page 77
... F12 key on your computer is selected. The boot menu displays.
4 Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of media you are not restored during this process. Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen...
User Guide - Page 78
... the factory default software, while the computer attempts to complete the recovery process. The boot menu appears. 78
Getting Started
Erasing the Internal Storage Drive
7 Select one of the... on-screen instructions to back up your computer, press the F12 key when the initial TOSHIBA screen displays. Erasing the Internal Storage Drive
Erasing the internal storage drive will delete all other...
User Guide - Page 79
Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of the data on the internal storage drive without ...Recovery Wizard on your recovery DVDs/media: Turn off your internal storage drive.
(Sample Image) Erase the hard disk screen Select Toshiba Recovery Wizard, and then click Next.
2 Select Erase the hard disk, and then click Next.
3 Choose one of ...
User Guide - Page 158
... pressing the power button.
NOTE
Since the system is the TOSHIBA configuration management tool available through the Windows® operating system.
The TOSHIBA HWSetup screen appears.
(Sample Image) TOSHIBA HWSetup screen - 158
Utilities
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is a quick-booting system, you to power on the computer, then quickly...
User Guide - Page 185
... Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of your computer, and for Toshiba laptop users
Toshiba voice contact
Before calling Toshiba, make sure you were doing when the problem
occurred ❖ Exact error messages and when they occurred
For technical support, call the...
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