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Toshiba 32AV500U Support Question

Toshiba 32AV500U Support Question

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Question posted by jeffquinn7 on January 17th, 2012

My Sound Comes On But No Picture, I Heard You Can Update With Usb Flashdrive?

My sound comes on but no picture, I heard you can update with usb flashdrive?

Current Answers

Answer #1: Posted by TVDan on January 17th, 2012 5:43 PM
This answer was accepted by the poster of the original question.
TVDan

Member since:
August 8th, 2011

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This issue isn't something a upgrade will fix.

If you try to turn this set on in a very dark room and you see the panel light up slightly for a couple seconds then it goes dark then your problem will likely be an internal back light (inside the LCD panel, behind the glass LCD display). The price to replace the panel is too high, and not worth the cost. But in some cases the section of the inverter board that controls the florescent lamp (back light) that's not properly lighting, can be damaged giving the same symptom, or if the panel never lights up when first turned on. In this case, the inverter can be purchased separately and this is a much cheaper alternative. there are two inverter repair kits available dependent upon which panel you TV has. Taking the back off to see the tag on the back of the panel is needed to ensure you are getting the right one.

Manufacturer   Toshiba Part Number 75015825 Description LCD REPAIR PART, INV   List $133.10

for the LCD AX080E002B

Manufacturer   Toshiba Part Number 75012526 Description LCD REPAIR PART, INV   List $126.09

for the LCD AX080A030B

They are both in stock (note there is a core charge of either $40 or $42) from here: http://www.andrewselectronics.com/welcome.aspx

In the same dark room, if you put a bright flashlight against the panel carefully (easy to scratch) you will see the video is present, but because the back lights are not working.

If the panel lights up and stays lit, but there is no picture then the T-Con board (part of the panel and not available separately) or the LVDS cable that supplies the video to the panel from the "Main" board. Pull the LVDS cable and re-seat it to see if it's just a bad connection.


TV Dan

Related Toshiba 32AV500U Manual Pages

Owner's Manual - English - Page 4

... may damage the surface. Never spill liquids or push objects of your body (or any kind into the TV cabinet slots. 32) While it is 32 °F (0 °C) or below, the picture brightness may result in the LCD panel contains a small amount of a window. • Never touch, press, or place anything to an antenna or phone...
Owner's Manual - English - Page 5

... a ULlisted wall bracket appropriate for your LCD TV To Display your LCD TV on the included Pedestal Stand: Observe the following safety precautions: 1) Read and Follow the pedestal assembly instructions. To Display your wall bracket. CAUTION: Before beginning pedestal assembly, carefully lay the front of the LCD Panel face down on a flat, cushioned surface such as a quilt...
Owner's Manual - English - Page 6

...logo and High-Definition Multimedia Interface are not visible when the picture is displayed for a long period of time. Ph: ...will disappear in a short period of time. 2) The LCD panel contained in accordance with the limits for help. Such pixels... (Part 15): The Toshiba 26AV500U, 32AV500U, 37AV50U, 37AV500U and 42AV500U Televisions comply with this TV is subject to the following measures: ...
Owner's Manual - English - Page 7

... CableClear® digital noise reduction 45 Chapter 8: Troubleshooting 46 General troubleshooting 46 LED indications 47 Chapter 9: Appendix 48 Specifications 48 Limited United States Warranty for LCD Televisions 26" and Larger 50 Limited Canadian Warranty for Toshiba Brand Flat Panel Televisions 51 
Owner's Manual - English - Page 8

...television is capable of a set -top box (in most innovative LCD TVs on the market. For more information call your new Toshiba widescreen, integrated HD, LCD TV: • Integrated digital tuning (8VSB ATSC and QAM) eliminates the need for purchasing this Toshiba LCD TV...output format ( page 18). • CableClear® digital picture noise reduction ( page 45). • PC IN (...
Owner's Manual - English - Page 10

... is on page 47 for additional information. 2� Remote sensor - Chapter 1: Introduction TV front and side panel controls and connections 26"/ 32"/ 37" TV Control panel 87 6 54 26"/ 32"/ 37" TV Left side panel 9 10 TV front 42" TV Control panel 4 5 10 6 7 9 8 3 3 PO WE R 42" TV PO WE R Right side panel 1 2 1� Green and Red LEDs Green = Power On Red = Power off...
Owner's Manual - English - Page 11

... 9� ANT/CABLE - Also see pages 12-19. 26AV500U 26"TV 32"/ 37" TV 42" TV 32AV500U 37AV50U 37AV500U 42AV500U Power cord Power cord 1� HDMI™ IN ...Chapter 1: Introduction TV back panel connections For an explanation of cable types and connections, see item 2. Optical audio output in Dolby Digital or PCM (pulse-code modulation) format for updating the television's firmware. ...
Owner's Manual - English - Page 12

... to disconnect the standard (composite) video cable or the picture performance will be sure to the TV's DIGITAL AUDIO OUT terminal ( page 18). Standard A/V cables (red/white/yellow) Standard A/V cables (composite video) usually come in several different configurations. Note: An S-video cable provides better picture performance than a standard (composite) video or S-video cable...
Owner's Manual - English - Page 16

... video input source, press INPUT on the TV side panel. To program the TV remote control to VIDEO 1 on the TV back instead of the VIDEO 2 on the remote control ( page 21). Chapter 2: Connecting your TV Connecting a camcorder You will need: • standard A/V cables − For better picture performance, if your camcorder has S-video, connect...
Owner's Manual - English - Page 19

...; An adapter is particular, the PC signal may not be displayed correctly. • To display the optimum picture, use an HDMI cable (type A connector). Chapter 2: Connecting your computer's display on the TV and hear the sound from HDMI1 port only). Separate analog cables are playing the DVD-Video, some scenes may not be...
Owner's Manual - English - Page 21

... ( page 32). 7� CH pq cycles through the picture sizes: Full, TheaterWide 1/2/3, Natural( page 33). 5� Channel Numbers (0-9, -/100) directly tune channels. For a complete list of the remote control's functions, see the remote control functional key chart ( page 23). 1� POWER turns the TV on and off the sound ( page...
Owner's Manual - English - Page 23

... SIZE PIC MODE Sleep timer Picture size PIC MODE TV TV TV TV TV TV 1-9 Digit 1-9 Digit 1-9 Digit 1-9 0 Digit 0 Digit 0 Digit 0 100/-/+10 - (sub CH) --- - (sub CH) INPUT TV/Video select TV TV FAV BROWSER/ TOP MENU FAV BROWSER DVD TOP Menu* --- --- STOP Stop* --- --- AUX 1 (VCR) Power TV TV TV Digit 1-9 Digit 0 100 TV --- INFO Info --- SKIP Skip...
Owner's Manual - English - Page 27

... -50~+50 35 Sharpness  0-20 35 Settings  Reset 35 Advanced Picture  [Opens the Advanced Picture menu] 33,43,44,45 Language  English / Français / Español...a quick overview of your TV's menu system. Chapter 4: Menu layout and navigation Main menu layout The tables below ), press on the remote control or TV control panel. To open the main...
Owner's Manual - English - Page 28

... Labels Menu Language System Status Mode Contrast Brightness Color Tint Sharpness Settings Advanced Picture Language Bass Treble Balance Optical Output Format Speakers MTS Settings Time Zone Sleep ...open, use the up/down/left/right arrow buttons (pqtu) on the remote control or TV control panel to move in the corresponding direction in the menu. • Press to save your menu...
Owner's Manual - English - Page 32

...or unprogrammed) Tuning analog channels: Press the Channel Number (0-9) on the remote control or TV control panel to select channel 125, press 1, 2, 5, then . The previous channel will switch ...TV's features Selecting the video input source to view To select the video input source to change the input. Tuning to the next programmed channel To tune to the channel number that were tuned. 32...
Owner's Manual - English - Page 35

...coloring of dark areas in your personal preferences. Chapter 6: Using the TV's features Adjusting the picture quality You can adjust the picture quality (Contrast, Brightness, Color, Tint, Sharpness, Dynamic Contrast, ...options: • Captions-An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that you want . To view Analog captions or text: ...
Owner's Manual - English - Page 37

... , a new adjustment bar will be heard only on those TV stations that offer it will automatically output the type of the program's normal audio. • If you have SAP on, you will see the current program on the screen but hear the other language instead of sound being broadcast (stereo or monaural). •...
Owner's Manual - English - Page 46

... factors including, without limitation, video processing within the TV, video processing in rare instances, when viewing certain content (e.g.. Poor color or no device is set -top box, etc.) try the control panel buttons. If you are using a ColorStream or HDMI video connection instead. 4 Picture and sound are out of the following suggestions, which will...
Owner's Manual - English - Page 51

... TELEVISIONS 32 INCHES OR LESS: YOU MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. b. Repair of damage that result in the Television failing for repair and returned to your home when warranty service is required. THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA BRAND FLAT PANEL TELEVISION (the "TELEVISION(S)" or "Television(s)") AS...
Printable Spec Sheet - Page 1

32AV500U 32" class (31.5" diagonal) 720p HD LCD TV with CineSpeed™ 32AV500U 720p HD LCD TV with CineSpeed™ LEADING THE WAY IN HOME ENTERTAINMENT INNOVATION ADVANTAGE • 720p HD CineSpeed™ Display • DynaLight™ Dynamic Backlight Control for Deep ...

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