Question posted by carrk on July 13th, 2012

My Remote Is Very Slow To Operate.

The cable box does not seem to register the remote controls commands.  The appropriate light on the remote comes on when I try to change channels, but the cable box either does nothing or changes the channels only minutes later (literally).  Please help!  I know the remote is working, since it will turn the tv on and off -- the problem is with the interface between the cable box and the remote. Thanks!

Current Answers

Answer #1: Posted by addisk on July 13th, 2012 3:40 AM
addisk

Member since:
May 8th, 2012

Points: 694,616
30
points
try to disconnect the cable box from the power outlet for 1 minutes reconnect and wait for booting takes 2, 3 minutes and retry

Answer #2: Posted by iceywarm on August 13th, 2012 4:44 PM
iceywarm

Member since:
August 7th, 2012

Points: 72,500
-290
points
Hello,

 

My remote is also a very slow one to operate. 

 

Time Warner Cable told me that its because of all the programmed channels and there might a issue with the coverage for the lazar in the front of it to read your box. 

 

Make sure the front of the remote is facing your TWC box.


Thanks for using HelpOwl!

Iceywarm

Time Warner Cable Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • All FAQs | Time Warner Cable | Corporate
    ... an HD cable box? When are accepted? mail? Switched Digital Video (SDV) What is Switched Digital Video? What is a Tuning Adapter? Why would be an additional charge on the screen change or learn how to Road Runner in Firefox? Will I continue to receive Remote DVR Manager service? Can I get the channels I have a CableCARD TV. How do...
  • What Affects Speed? | Time Warner Cable | Corporate
    ...changes to another on your connection. 10.  Below, we've listed factors that don't use , any computer operating system can process Internet data. 8.  Routers, or the connections between your cable modem and your Time Warner Cable Modem connection.   1.   Your Operating...link" in the cable line running to slow down or stop working entirely. Your Home ...
  • What is a CableCARD? | Time Warner Cable | Corporate
    ... view HD programming? Will I still get the Music Choice channels with a CableCARD? Will I still get the interactive guide with a CableCARD? It's about the size of a thick credit card, and fits into a special slot built into a Digital Cable Ready TV set -top box. Will a CableCARD work in my cable-ready television? A CableCARD™ What is a ...

Similar Questions

How To Fix Slow Responding Cable Box
(Posted by guitwil 9 years ago)
New Remote Works To Change Channels But Not Volume Or To Power On/ Off Tv. Help
Everything works such as Guide, pause, recording options just not the volume or the power on and off...
(Posted by Anonymous-97399 11 years ago)
Ask a New Question
Use the box below to post a new question about Time Warner Cable.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Time Warner Cable Reviews

View thousands of Time Warner Cable user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Time Warner Cable customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Time Warner Cable customer service rankings, employee comments and much more from our sister site.