Question posted by nannyonet on July 3rd, 2015

I Received The New Modem, I Hooked It Up But Now My Phone Does Not Work

my phone says no line, however I do have a cable that is not plugged into anything from the directions that I received.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TommyKervz on July 3rd, 2015 10:29 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,833
90
points
  • Make sure all of your phones are properly hung up.
  • Check your equipment (e.g., cordless phone, answering machine, or fax) by disconnecting it from the phone jack and power source and then reconnecting it. Sometimes resetting your equipment will restore service.
  • Do a visual inspection of all exposed wiring and connections for damage or loose connections.
  • If you have more than one outlet, check the equipment (phone, fax, modem, etc.) at each outlet to determine whether operation can be obtained from all outlets.
  • To isolate jack or house wiring problems, move a working telephone to each jack in the house to find which location is causing the trouble.
  • If you are able to get a dial tone, try dialing 611 from your home phone. If the call connects to Customer Service, there is a possibility your phone may have been temporarily deactivated due to non-payment. Please check the status of your bill, or have the Customer Service agent check. if not Call 877-694-9474 to place your assistance over the phone, or chat now.

    • Hope that is helpful.
    Kervz at www.satechhelp.co.za

    Similar Questions

    Had My Wifi & Home Phone Hooked Up Idk My # For My Home Phone
    i had suddenlink tech came out today hooked up my Wi-Fi & home phone. I left before could get my...
    (Posted by Delana26 8 years ago)
    Answers
    Cell Phone Service Update
    In 2011 an answer regarding cell phone service stated: "No cell phone service". Has this changed yet...
    (Posted by jsarboe 9 years ago)
    Answers
    Does Suddenlink Have Cell Phones And Service For Cell Phones?
    dose suddenlink have cell phone service?  
    (Posted by wanowels 10 years ago)
    Answers
    I Just Exchanged My Modem. Can't Get Phone To Work On Line 1 Or 2.
    the tv and computer work,  just not the phone--no dial tone
    (Posted by donnasteinbeck 11 years ago)
    Answers
    How Can I Receive The Automated Telephone Number To Pay My Bill On The Phone
    (Posted by Anonymous-28411 12 years ago)
    Answers
    Ask a New Question
    Use the box below to post a new question about Suddenlink.
    Points & Prizes
    • You can earn points for nearly everything you do on HelpOwl.com
    • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
    • It's that simple!
    See How it Works
    Create a Free Account

    Suddenlink Reviews

    View thousands of Suddenlink user reviews and customer ratings available at ReviewOwl.com.

    Contact Information

    Complete Suddenlink customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

    Scoreboard Ratings

    See detailed Suddenlink customer service rankings, employee comments and much more from our sister site.