Cancel A Plan

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Answer #1: Posted by sheana1 on October 26th, 2011 10:13 AM

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sheana1

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If you've entered into a two-year contract after Sept. 9, 2011 and choose to terminate or cancel your service before your contract ends, you will be charged an early termination fee of up to $350/line for Advanced Devices & up to $200/line for all other devices. No early termination fee applies for cancellations in compliance with Sprint's Return Policy.

Advanced Devices include:

1. Smartphones - See all smartphones
2. Tablets - Samsung Galaxy Tab™, HTC EVO View 4G™
3. Netbooks - Dell™ Inspiron™ Mini 10 (1012)
4. Notebooks - Dell™ Inspiron™ 11z
5. (Wi-Fi only devices do not require a contract and are not included)

Don't see your devices? Check here to see if your device is an advanced device.

The early termination fee is prorated and is calculated by taking the months remaining on your Service Agreement times $20 for Advanced Devices, with a maximum of $350, and minimum of $100. For all other devices, the prorated ETF is calculated by taking the months remaining times $10 with a maximum of $200 and minimum of $50.

Use the charts below to calculate your exact early termination fee. If you are cancelling multiple lines on your account, calculate the remaining number of months on each line, locate the corresponding amounts and add them together to reach your total. If you entered into a contract prior to Sept. 9, 2011, use the other devices chart to calculate your exact early termination fee.

To find your contract expiration date, log on to My Sprint, and click See my contract details to the right of your phone. For business customers, your terms may be different under your wireless service agreement with Sprint. See sprint.com/termsandconditions for details.