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Sony VRDVC20 Support Question

Sony VRDVC20 Support Question

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Question posted by kahualii on August 22nd, 2014

Will Not Eject.

THe VRD-VC20 will not eject the tray. The unit will light up and go through it normal startup sequences. I need help in opening the unit to effect repairs.

Current Answers

Answer #1: Posted by waelsaidani1 on August 22nd, 2014 9:20 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777
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Follow the steps below to troubleshoot if a tape is stuck and will not eject.

WARNING: There is a risk of hardware damage. If a tape is stuck in the VCR, do not try to forcibly remove it. Doing so can cause internal damage to the VCR.

  1. Unplug the power cord of the VCR from the AC outlet.
  2. Allow the VCR to remain without power for 30 seconds.
  3. Plug the power cord back into the AC outlet.
  4. Attempt to eject the tape.

NOTE: If the issue is still not resolved, service will be required.

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.

Answer #2: Posted by TommyKervz on August 22nd, 2014 11:25 PM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Under the tray there is a very small hole only a pin can fit in
Find a pin and put it inside the hole while pressing the eject button
You need to push the pin so hard
Ive done that so many times


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony VRDVC20 Manual Pages

About Recommended discs and Compatibility - Page 1

... can be used with the VRD-VC20 2005/6/27 Recommended Discs and Compatibility VRD-VC20 is designed for best performance with the latest firmware available at user support web site. DVD+Rs and DVD+RWs Recommended DVD+Rs and DVD+RWs Disc manufacturers and discs certified for use discs conform to upgrade your drive with discs produced by your...
About Recommended discs and Compatibility - Page 2

... speed * The disc manufacturers and discs introduced here are provided for operation with the VRD-VC20 are provided for use at 16x speed z Verbatim/Mitsubishi Chemical Co., Ltd. z Victor Company of DVD-Rs Note to customers using the Sony VRD-VC20. Note Concerning the Use of Japan, Limited. z Verbatim/Mitsubishi Chemical Co., Ltd. z Hitachi Maxell...
About Recommended discs and Compatibility - Page 3

... using VAIO computers or VAIO genuine external DVD-RW drive which is for General manufactured by Pioneer Corporation: The DVD-R discs with the following DVD-Rs with the Sony DVD/CD rewritable drive VRD-VC20. For details, refer to the gateway to this issue. DVD-R for DVR-103 and DVR-104 Pioneer DVD-RW drives. DVD-R for VAIO products. z DVS-R47A/UN...
Operating Instructions - Page 1

IT 2-514-544-12 (1) 7819900878 Video Recordable DVD Drive Operating Instructions JP FR DE ES IT CS VRD-VC20 © 2004 Sony Corporation
Operating Instructions - Page 2

... by one or more of FCC Rules. To prevent fire or shock hazard, do not open the cabinet. If this manual must accept any interference received, including interference that may result in...a CLASS 1 LASER PRODUCT. Bei diesem VRD-VC20 handelt es sich um ein Laser-Produkt der Klasse 1. The VRD-VC20 is not for customer service but only for help. Telephone No.: 858-942-2230 This device...
Operating Instructions - Page 4

... titles manually .......... 25 Selecting automatic playback mode 26 Finalizing a Disc 27 Erasing a Disc 28 Stop timer recording 29 Auto source selection 30 Using the Drive as an External DVD Drive Connecting the drive to a computer 32 Installing the USB driver .........33 Disconnection 37 Installing the software 37 About software 38 Notes on using the...
Operating Instructions - Page 7

...; A video recordable DVD drive with Hi-Speed USB (USB 2.0-compliant) interfaces for computers, DV and analog audio/video input terminals for video devices. ❑ The drive can write to seven types of disc, including a DVD+R Double Layer disc. ❑ The drive can write at a maximum speed of 16x when using high speed DVD+R or DVD-R discs. ❑...
Operating Instructions - Page 17

... pause if you press the following message appears. Stand-alone Operation - Using the Drive as a DVD Recorder 7 Press the eject button to finalize the disc after recording ( page 27). To check the time ...Press TIME. Each time you need to eject the disc. To pause recording Press PAUSE. [Pause] appears on the digital video camera. 17 To play these discs on DVD devices, you press TIME, the...
Operating Instructions - Page 19

... manually. * "S-VIDEO" when S-Video cable used 3 Press the eject button, and insert a disc. Make sure "VIDEO"* is output), for example, to search a scene to be recorded, the drive switches the input to [Ready]. The busy indicator lights up in green. Busy indicator Hint The drive switches the input automatically when detecting the video signal...
Operating Instructions - Page 20

... is receiving signals from the video device. If the drive detects no video signals after recording ( page 27). 20 To play these discs on the drive. Note When using DVD+R, DVD-R, or DVD-RW disc and ejecting the disc, the following message appears. 4 Press REC on DVD devices, you need to finalize the disc after 2 minutes, it stops...
Operating Instructions - Page 27

.... Stand-alone Operation - DVD+RW disc is "Finalize"? If you eject the DVD+R, DVD-R, or DVD-RW disc after recording, [Finalize?] is displayed as a DVD Recorder Finalizing a Disc What is finalized automatically after finalizing. If you press the button, [Finalize?], [Erase All?], [Auto Play?], [Auto Chp], or [Stop Timer] appears in sequence. Using the Drive as well. 3 Press...
Operating Instructions - Page 28

... the disc, select [No]. 4 Press FUNCTION/ENTER. 28 Finalizing of DVD+RW and DVD-RW disc recorded on the disc condition, recording condition, or DVD device, discs may take about five minutes or more to finalize a disc. Notes • Depending on this drive. • It may not play even if the discs are finalized...
Operating Instructions - Page 29

...Finalize?], [Erase All?], [Auto Play?], [Auto Chp], or [Stop Timer] appears in sequence. 2 Press SELECT repeatedly to display the desired time. 30m, 1h, 1h30m, 2h, ... erasing is complete, [Ready] appears. 7 Eject the disc. Continued 29 Note You cannot erase title by title, or chapter by pressing FUNCTION/ENTER. Using the Drive as a DVD Recorder [Reconfirm?] appears on the display window....
Operating Instructions - Page 31

Using the Drive as an External DVD B Using the Drive as an External DVD Drive Connecting the drive to a computer Connect the drive to a computer using the drive as an external drive In order to use this unit as a DVD drive, you need to install the driver software. When connecting the drive to your computer for using the supplied USB cable to install the supplied...
Operating Instructions - Page 34

... [Search for the best driver in these locations.] (1), [Include this hardware: Sony VRD-VC20 [Video Capture] has not passed Windows Logo testing to install the writing software in ...appear. The following the instructions on the screen. 34 If "The software you are installing for the drive you insert the software disc, then click [Next] (4). is displayed, click [Continue Anyway]. 4 Click...
Operating Instructions - Page 36

... appear. 5 Click [Browse] (1), browse for the drive you insert the software disc (2), then click [OK] (3). If "Digital Signature Not Found" is displayed, click [Yes]. 7 Click [Finish], and continue to install the writing software in the supplied software disc following screen will appear. 6 Make sure that "VRD-VC20 [Video Capture]" is displayed, then click...
Operating Instructions - Page 50

...the drive firmware. Firmware updates are available on the drive and the supplied software. When asking questions using the drive can find the following information available: • Model number: VRD-VC20 •...that technical support conditions may apply in the specified sales regions. Update the drive firmware Some problems encountered when using telephone or e-mail, please have the ...
Operating Instructions - Page 52

... from the DC IN jack) Consumption Max. 3.0 A AC adaptor AC 100 - 240 V Use a power cord appropriate to the region or country of use the drive as an DVD drive by connecting it to change without notice. 52 Size Approx. 66 × 164 × 234 mm (W× H× D) (excluding the projecting parts) Weight Approx...
Marketing Specifications - Page 1

... USB 2.0 for high speed 16X maximum burning, allowing you to 12 hours of your home movie DVDs for friends and family. VRD-VC20/DVDirect • Record DVDs Directly from tapes directly onto DVD in DVD Direct's stand-alone operation mode. the possibilities are like no other! No Computer Required • Real time Recording, High Quality Hardware...
Marketing Specifications - Page 2

... Sony Power-Burn conformed 6.46" x 2.6" x 9.21" 1.2Lb 3.0A, +12V DC External VRD-VC20 DVD Recorder NeroVision Express™ DVD video editing & authoring software Nero™ Burning ROM SE CD/DVD mastering software Nero™ InCD™ drive letter recording software Nero™ Showtime™ soft DVD player software Nero™ BackitUp™ backup software AC Adapter & USB...

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