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Sony TDM-iP380 Support Question

Sony TDM-iP380 Support Question

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Question posted by rodderr on December 22nd, 2014

Iphone 4 Music Won't Play

When I plug the phone onto the dock, i can't play music....

Current Answers

Answer #1: Posted by TechSupport101 on December 22nd, 2014 12:45 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,335
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Hi. Have you recently updated to iOS 7 by any chance? Does the device charge and only fail to play music. If you answers to the above be yes, then the issue lies with the update. Sadly, this is because of the modification made to the iOS 7. You will sadly have to revert to be able to get a go. Do try the troubleshooting here

http://support.apple.com/kb/TS2634

though.

Related Sony TDM-iP380 Manual Pages

Operating Instructions (TDM-iP380) - Page 1

4-268-125-11(1) DOCK FOR iPod/ iPhone Operating Instructions ______U_S___ Manual de instrucciones _____E_S___ TDM-iP380 ©2011 Sony Corporation
Operating Instructions (TDM-iP380) - Page 2

...are trademarks of this device or its compliance with iPod or iPhone may affect wireless performance. 2US Apple is not responsible for iPhone" mean that the use of their respective holders. Please note ...that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards....
Operating Instructions (TDM-iP380) - Page 3

Compatible iPod/iPhone models The compatible iPod/iPhone models are as follows. iPod touch 4th generation iPod touch 3rd generation iPod touch 2nd ...5th generation 4th generation (aluminum) (video) (color display) US iPod 4th generation iPod classic iPod mini iPhone 4 iPhone 3GS iPhone 3G iPhone continued 3US Update your iPod/ iPhone with the latest software before using it.
Operating Instructions (TDM-iP380) - Page 4

.... • This product has been designed specifically to work with iPod/iPhone and has been certified to meet Apple performance standards. • Use a Dock Adapter supplied with your iPod/iPhone. You cannot connect any other portable audio players. • Sony cannot accept responsibility in the event that data recorded to be purchased separately from Apple Inc.
Operating Instructions (TDM-iP380) - Page 5

On-Screen Display mode (page 11): Lights up in green. 5 VIDEO OUT jack (page 6) 5US Getting Started 1: Checking supplied items Unit (1) Composite video cable (1) Operating Instructions (1) 2: List of parts locations 1 DOCK FOR iPod/iPhone cable (page 6) 2 iPod/iPhone connector (page 7) 3 OPR MODE button (page 9) 4 LED indicator (page 9) iPod/iPhone Display mode (page 9): Lights up in amber.
Operating Instructions (TDM-iP380) - Page 6

...TDM-iP380 You can enjoy music/video/photo contents from the iPod/iPhone by its control buttons and the remote control supplied with the AV system (page 9). • While browsing information on the iPod/iPhone screen or on your TV screen in On-Screen Display mode, you can operate your iPod/iPhone...) TV DOCK FOR iPod/ iPhone cable Composite video cable (supplied) TDM-iP380 Notes • You ...
Operating Instructions (TDM-iP380) - Page 7

... system with a DMPORT jack connected to this unit to the operating instructions supplied with the Dock Adapters. 2 Insert the iPod/iPhone Dock Adapter into the iPod/iPhone connector on the unit. 3 Place the iPod/iPhone into the unit 1 Choose the iPod/iPhone Dock Adapter (not supplied) that both sides of the connector and then pull out the...
Operating Instructions (TDM-iP380) - Page 8

To use the unit as a battery charger You can use the unit as that of the iPod/iPhone connector on the iPod/iPhone display. To remove the iPod/ iPhone Dock Adapter To remove the iPod/iPhone Dock Adapter, pull it up (page 5). The charging status appears on this unit and do not twist or sway the iPod...
Operating Instructions (TDM-iP380) - Page 9

.../ EXIT O m/M ./> Operation Starts/pauses playback. continued 9US Switch the operating mode by the connected iPod/iPhone's buttons or the connected AV system's remote control. While the unit is in this mode, the unit's... LED indicator lights up in amber. Press to skip to iPod/ iPhone Display mode. x On-Screen Display mode You can operate the unit by pressing OPR MODE...
Operating Instructions (TDM-iP380) - Page 10

...may take time to start playback depending on the contents. • The volume (except for the iPhone ring volume) cannot be performed using the volume control on the iPod when it is connected to the...system. • Hold down ./> to fast-forward (fast-rewind) while playing video if m/M does not function. • When the iPhone is connected to the AV system and you receive a call during playback,...
Operating Instructions (TDM-iP380) - Page 11

... switch the mode to On-Screen Display mode. While the unit is in this mode, the unit's LED indicator lights up in green. 1 2 Main Menu 4 Music Videos Settings > > > 3 DIGITAL MEDIA P O R T 1 Selected menu title 2 Current settings ( , Repeat, Shuffle) 3 [Main Menu] list...
Operating Instructions (TDM-iP380) - Page 12

... Jennifer G My Best Album 5 1/ 16 1 2 3 1: 30 4 1 Current playing track 2 Artist name 3 Album name 4 Elapsed time 5 Currently playing track number/total number of tracks 6 Playback status (Play, Pause, Fast-forward, Fast-rewind) Notes • In this mode, you cannot use the iPod/iPhone's control buttons. • When the TDM-iP380 cannot display a character, it is displayed on...
Operating Instructions (TDM-iP380) - Page 13

...O display. Turns off the screen saver. Hold down to the screen saver image while playing video. Adjusts the volume level. x Color Theme Selects the on-screen display color on the... connected TV may not change according to your iPod/iPhone when you can be changed even when the iPod/iPhone is blue. Note [Screen Saver] and [Color Theme] can be ...
Operating Instructions (TDM-iP380) - Page 14

... songs/albums in random order. The setting is determined by the iPod/iPhone settings. [Slower] Plays Audiobook slowly. [Normal] Plays Audiobook at normal speed. [Faster] Plays Audiobook rapidly. 14US Plays songs in random order. [Albums] Plays albums in random order. Note When video contents are played, the [Shuffle] setting turns [Off] automatically. The setting is determined by...
Operating Instructions (TDM-iP380) - Page 15

...your Sony dealer. If this unit. • Check that the TV output setting on the iPod/iPhone is on (Refer to bring in the troubleshooting checklist below and take the indicated corrective action. The...and the AV system is too far. • Replace the battery. • Make sure the iPod/iPhone* is needed to this is the case, use the control buttons on again. When bringing the system...
Operating Instructions (TDM-iP380) - Page 16

There is playing music. • Increase the volume. • Depending on the contents of the iPod/iPhone, it may take time to start playback. The sound is no sound. • Update your iPod/iPhone with the latest software before using the controls on the iPhone. * See "Compatible iPod/iPhone models" (page 3) for the supported device types. 16US...
Operating Instructions (TDM-iP380) - Page 18

Specifications Output Video: 1 Vp-p 75 ohm (Composite Video out) General Power requirements: DC IN: 5 V, 1 A (via DOCK FOR iPod/iPhone) Dimensions: Approx. φ 95 mm × 23(h) mm (φ 3 3/4 in × 29/32(h) in) Mass: Approx. 225 g (8 oz) (includes cable) Cable length: Approx. 1.5 m (5 ft) Design and specifications are subject to change without notice. 18US

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