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Sony STR-DH820 Support Question

Sony STR-DH820 Support Question

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Question posted by lonnie0778 on November 6th, 2011

No Picture

I purchased a Sony STR DH820 reciever yesterday, I am hooking it up this morning. I have a Sony Wega 55" and I know the TV is fine, but I can get no picture with the new reciever. My old reciever works the TV fine, but now I cant get a picture with HDMI or component cables. Is there some setting I need to adjust? Thanks, Lonnie

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Related Sony STR-DH820 Manual Pages

Operating Instructions - Page 1

4-266-497-12(1) Multi Channel AV Receiver Operating Instructions STR-DH820 ©2011 Sony Corporation
Operating Instructions - Page 3

... version of correctly, you purchased the product. By ensuring ...and other European countries with the following measures: - For more of Old Electrical & Electronic Equipment (Applicable in Europe Disposal of the following instructions...as household waste. Consult the dealer or an experienced radio/TV technician for help prevent potential negative consequences for long periods...
Operating Instructions - Page 4

...the receiver. For customers in Australia Disposal of Old Electrical & Electronic Equipment (Applicable in the European...in countries applying EU Directives. The model number is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 ...STR-DH820. DTS and the Symbol are registered trademarks, & DTS-HD, DTS-HD Master Audio, and the DTS logos are disposed of correctly, you purchased the product.
Operating Instructions - Page 5

... U.S. Windows Media is not responsible for iPhone" mean that the use of Sony Corporation. All other countries. In this device or its compliance with iPod or iPhone may affect wireless performance. "PlayStation" is a trademark of Sony Corporation. MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson. 5GB "x.v.Color (x.v.Colour...
Operating Instructions - Page 13

Remote control Use the supplied remote control to operate Sony audio/video equipment. For details, see "Programming the remote control" (page 80). • RM-AAP061 (... receiver and other equipment. You can also program the remote control to watch the selected input image (page 23). G COMPONENT VIDEO INPUT/ OUTPUT section (page 23, 27, 28) Green (Y) Blue (PB) Red (PR) Y, PB, PR IN/OUT...
Operating Instructions - Page 15

...function does not work in the text mode. Press the button again to adjust the TV volume level. skip...picture mode. WIDE1) or 1) (Wide mode) Press TV (W), then press WIDE or repeatedly to scan for example, when the sound of more than the TV...-HD Master Audio, or DTS-HD High Resolution Audio signals are being received. - The remaining time appears on the TV screen. Press TV (W), then ...Sony TV.
Operating Instructions - Page 18

...COMPONENT VIDEO Y PB/CB PR/CR VIDEO Digital Analog High quality image Setting the speakers Select the speaker pattern (page 34), then perform Auto Calibration (page 36). For a PlayStation 3, check that "BD/DVD Audio... Blu-ray Disc player, check that you connect your audio/video equipment connected to the jacks on your equipment Connecting the TV and video equipment (page 23, 24) The image ...
Operating Instructions - Page 23

... continued 23GB You can watch the selected input image when you connect HDMI TV OUT jack to a TV. Audio signals or TV Video signals or Audio/video signals ARC A* B C D E* ** A Optical digital cord (not supplied) B Audio cord (not supplied) C Component video cord (not supplied) D Video cord (not supplied) E HDMI cable (not supplied) Sony recommends that you use an HDMI-
Operating Instructions - Page 24

... on the TV screen may not be distorted. You may be able to the receiver via an optical digital cord or an audio cord), switch the audio input mode using INPUT MODE (page 62). By connecting Sony "BRAVIA" Synccompatible equipment using other audio jacks. • Video signals input to the receiver's VIDEO jack or COMPONENT VIDEO...
Operating Instructions - Page 27

... details, see "Programming the remote control" (page 80). Connections Connecting a Blu-ray Disc player, DVD player Audio/video signals Blu-ray Disc player, DVD player Video signals Audio signals or or or A B C D E* F A HDMI cable (not supplied) Sony recommends that you use the button to change the default setting of the BD/DVD input...
Operating Instructions - Page 28

B Component video cord (not supplied) C Video cord (not supplied) D Optical digital cord (not supplied) E Audio cord (not supplied) Recommended connection Alternative connection 28GB Connecting a satellite tuner, cable TV tuner Audio/video signals Satellite tuner, Cable TV tuner Video signals or Audio signals or A B C D E A HDMI cable (not supplied) Sony recommends that you use an ...
Operating Instructions - Page 48

...devices. Other USB devices cannot be available for purchase in the first partition of these USB devices may not be...used on this receiver are as follows: File format Extensions MP3 (MPEG-1 Audio Layer III) AAC* WMA9 Standard* ".mp3" ".m4a", ".3gp", "....a hard disk drive. • Do not use the following Sony USB devices on connecting a USB device, see "Connecting an iPhone, iPod, USB ...
Operating Instructions - Page 59

... operating instructions of the receiver, playback equipment and TV individually (page 60). When the setup is "BRAVIA" Sync? The Control for HDMI function of the receiver and playback equipment automatically by setting the Control for HDMI function may not work. continued 59GB By connecting Sony equipment that is compatible with the "BRAVIA" Sync...
Operating Instructions - Page 62

... select the input. Other Operations Switching between digital and analog audio (INPUT MODE) When you to enjoy the optimum picture quality and switches the sound field according to the selected scene... on the receiver to both digital and analog audio input jacks on the remote control of the TV. When TV input ...
Operating Instructions - Page 63

...Audio Return Channel (ARC) function does not work in step 3 using V/v/B/b. 7 Press . After you have reassigned the input jacks, you can reassign the COMPONENT VIDEO and DIGITAL input jacks to other modes. Assign the COMPONENT... TV screen. 2 Select " Input", then press or b. 3 Select the input name you connected. 1 Press GUI MODE. Other Operations Component video and digital audio...
Operating Instructions - Page 66

Making a zone 2 connection Outputs sound from speakers in zone 2 using the receiver and another amplifier. Main zone Zone 2 STR-DH820 A D TV D B ZONE 2 VIDEO OUT ZONE 2 AUDIO OUT A Audio equipment B Video equipment C IR repeater (not supplied) D Speakers E Sony Amplifier/Receiver C IR REMOTE IN E C RM-AAP061/RM-AAP062 66GB
Operating Instructions - Page 86

...audio format is not reproduced, set the calibration type to turn off automatically. • "Auto Standby" is working...TV, VCR, or tape deck, and is turned off and unplug the receiver. Power The receiver is placed too close to that equipment, noise may result, and picture...55). • Sound fields do not function when DTS-HD Master Audio, DTS-HD High Resolution Audio...your nearest Sony dealer....
Operating Instructions - Page 88

...TV speaker. • Check the setting of "Audio Out" in HDMI Settings menu to - There is no sound, no sound output from the TV. • When the receiver enters into standby mode, sound is from the last HDMI component... supplied with the "BRAVIA" Sync to set up the HDMI setting of your audio equipment away from a TV set to "ON" in standby mode, there is no matter which equipment is...
Operating Instructions - Page 89

...correct equipment or input you want to watch a program from the last HDMI component selection before you turned off the receiver. Recording cannot be carried out. • Check ... the input buttons. • Set your TV to the appropriate input mode. • Move your audio equipment away from the receiver. Image No image appears on the TV. • Select the appropriate input using...
Operating Instructions - Page 94

... Loop antenna (aerial) Intermediate frequency 450 kHz Video section Inputs/Outputs Video: 1 Vp-p, 75 ohms COMPONENT VIDEO: Y: 1 Vp-p, 75 ohms PB: 0.7 Vp-p, 75 ohms PR: 0.7 Vp-p, 75 ... S/N: 100 dB (A, 20 kHz LPF) Digital (Optical) S/N: 100 dB (A, 20 kHz LPF) Output (Analog) AUDIO OUT Voltage: 500 mV/1 kohm SUBWOOFER Voltage: 2 V/1 kohm Equalizer Gain levels ±10 dB, 1 dB step...

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