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Sony STR DA2400ES Support Question

Sony STR DA2400ES Support Question

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Question posted by shoes94367 on November 27th, 2012

Problems With Hdcp Handshake With Dstv Decoder And The Str Da2400es

Are there any known problems with the HDCP on the STR DA2400ES AV Receiver? I intermitently lose picture and sometimes sound as well.  Often the DSTV (Satelite TV) decoder re-establishes connection, but sometimes the system can only be reset by power down and power back up. The problem does not occur when I bypass the AV and connect directly to the Sony TV. Is there a  setting or firmware update that will resolve the problem?

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Related Sony STR DA2400ES Manual Pages

Operating Instructions - Page 19

...TV IN jacks of the receiver. If the power supply of the receiver is output from the receiver. In this configuration, set the sound output jack of the TV to "Fixed" if it can be connected Super Audio CD player, CD player With digital audio output With multi channel...Notes on converting video signals" (page 33). • The sound of the TV is not turned on, neither video nor audio signals will ...
Operating Instructions - Page 27

...; Not every HDMI component supports all functions that are being output to a TV via the receiver. However, the sound will not output from an HDMI jack may not be output. Refer to the... Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD), multi channel Linear PCM only with copyright protection technology (HDCP), the image and/or the sound from the HDMI OUT jack. Connect other audio jacks. &#...
Operating Instructions - Page 39

...". In the screen mode, "GUI MODE" appears in the display window of the receiver menu to the TV" (page 106) if you can change the display mode of the receiver. Note GUI menu does not appear on the TV screen THEATER SHIFT TV AMP 1 VIDEO 1 4 DVD 7 MD/ TAPE -/-- PHONO CLEAR/>10 XM 2 VIDEO 2 5 SAT 8 SA-CD...
Operating Instructions - Page 85

...-Tuner and Home Tuner Home Dock or the XM Mini- CH Unauthorized [UNAUTH] You have selected an XM channel Consult the latest channel guide at available. For information on TV screen [Display... at least 5 minutes and then select the channel again. Dock cable is not connected to the receiver. Tuner Home Dock is connected to the receiver. Check Antenna [ANTENNA] The XM antenna is...
Operating Instructions - Page 87

.... Note Depending on automatically and switched to the appropriate HDMI input. • System Audio Control: While watching TV, you can select to output the sound from the TV speaker or the speakers connected to the receiver. • System Power Off: When you connect the receiver and components using other than HDMI connection. The Control for HDMI function...
Operating Instructions - Page 91

... menu will set to the receiver by using the System Power Off function. Control for a moment. However, if you turn off the receiver, the sound will turns on the TV's remote, the receiver and the connected components turn off . TV THEATER SHIFT 1 VIDEO 1 TV 2 VIDEO 2 AMP 3 BD AV ?/1 Press TV, then press AV ?/1. You can enjoy the TV sound from the speakers connected to...
Operating Instructions - Page 103

... Left Surround Back Right Surround Back (the surround back components obtained by 6.1 channel decoding) Example: Recording format (Front/ Surround): 3/2.1 When Speaker Pattern is set to "AUTO" and no digital signal is set to show how the receiver downmixes the source sound (based on the speaker settings). INPUT MODE is being input through the COAXIAL...
Operating Instructions - Page 125

... expressed by Dolby Laboratories, Inc. x Digital Cinema Sound (DCS) Unique sound reproduction technology for home theater developed by filmmakers can be expressed by 1 pixel will be 36, etc., bits when the receiver corresponds to the front and center channels. x Component video A format for enjoying the exciting and powerful sound of three separate signals: luminance Y, chrominance Pb...
Operating Instructions - Page 126

.... It records audio at a sampling frequency and bit rate of motion picture soundtracks. 126US Old movies encoded in 4 channels surround sound. x Dolby Pro Logic IIx Technology for 6.1 channels playback with high-definition video, it offers an unprecedented home theater experience. x Dolby TrueHD Dolby TrueHD is decoded and output in the traditional stereo format can also be enhanced...
Operating Instructions - Page 131

...this receiver (page 32). Additional Information continued 131US There is no picture or an unclear picture appears on the TV screen or monitor. • Select the appropriate input on the TV screen...available. Dolby Digital or DTS multi channel sound is connected correctly. The GUI mode does not appear on the receiver (page 50). • Set your TV away from the audio components. &#...
Operating Instructions - Page 132

...you cannot listen to the sound of a component connected to the receiver - Change the TV channel when you want to watch a program on the component connected to the TV. Refer to the operating ...the receiver and TV speaker while using the System Audio Control function. • Make sure the TV is compatible with the System Audio Control function. • If the TV does not have System Audio ...
Operating Instructions - Page 133

... AM stations with automatic tuning). If you subscribed to an outdoor antenna (aerial), ground it against lightning. The system cannot receive satellite channels at all. • The receiving condition is good. • Check that you connect the receiver to the desired satellite radio service (see page 76). Move the antenna to a gas pipe. To prevent...
Service Manual - Page 7

... standby mode. # TONE MODE TONE +/- Lights up in red when the receiver is set it out of all speakers at the same time. Front panel (DA2400ES) SECTION 2 GENERAL STR-DA2400ES/DG920 This section is extracted from remote commander. ' MULTI CHANNEL DECODING lamp Lights up when a sound Sound lamp field with %$4is selected. * DISPLAY Press repeatedly to select the...
Service Manual - Page 9

...select the speaker (OFF/A/B/A+B) system. 9 Name Function 0 DIMMER Press to adjust the brightness of all speakers at the same time. STR-DA2400ES/DG920 Front panel (DG920)        R RB ON/STANDBY POWER SPEAKERS (OFF/A/B/A+B) TONE MODE TONE TUNING MODE TUNING PHONES VIDEO 2 IN/PORTABLE AV IN VIDEO L AUDIO R AUTO CAL MIC MULTI CHANNEL DECODING DISPLAY INPUT MODE INPUT...
Service Manual - Page 11

...input). When "Control for +/- Video camera and TV game, etc., connected to start playback of all components, press / and / (") at the same time (SYSTEM STANDBY). $ AMP % Input buttons Saving the power in this receiver automatically. b) / a)b) 9 b) Y b) Function After pressing AMP ($), press HOME/MENU (,) for movies and to output the sound from the speakers connected to this...
Service Manual - Page 12

... channel signal is output from the SUBWOOFER jack. " PL II" lights up when the Pro Logic II decoder is activated. STR-DA2400ES/DG920 About the indicators on the display window 12 Name Function " SW Lights up when subwoofer is connected and the audio signal is actually being reproduced. While this indicator lights up, the receiver...
Service Manual - Page 32

...2 IN/ PORTABLE AV IN VIDEO J703 (2/2) 14 DM_VIDEO (Page 27) VIDEO INPUT SELECTOR IC6505 1 VIN_1 V_OUT 7 3 VIN_2 SW1 2 VIDEO INPUT SELECTOR IC6302 3 TV M. IN 7 ...SYSTEM CONTROLLER IC8014 (5/7) BUFFER Q6103 SYNC SEPARATOR IC6101 Q6101 109 111 102 SIGNAL PATH : VIDEO VC_MUTE COMPO_DET C_MONI_MUTE COM2_DATA COM2_CLK V595_LAT V595_OE V_DET M_MUTE STR-DA2400ES/DG920 32 32 STR-DA2400ES...
Service Manual - Page 33

... DQ15 A0 - TUNING + ROTARY ENCODER RV104 - TONE + ROTARY ENCODER SYSTEM CONTROLLER IC8014 (6/7) XTAL TCLK DAC_CLK_SEL DAC_SDA DAC_SCL VIDEO_DAC_RESET B26 C26 X3201 19.... D702 Digital Cinema Sound D703 MULTI CHANNEL DECODING LED DRIVE Q704 DIMMER CONTROL Q703 SIGNAL PATH : VIDEO STR-DA2400ES/DG920 33 33 ...SDA/SCKI SCL/MOSI RESET REMOTE CONTROL RECEIVER IC701 SW1 (1/2) POWER STBY +3.3V...
Service Manual - Page 102

...O Serial data latch pulse signal output to the digital audio interface receiver "L": reset 102 Ground terminal 42 X0A_ (SUB_CLOCK_ IN) I Serial data input from the digital audio interface receiver 62 DIR_XMODE O Reset signal output to the D/A converter (for internal regulator 38 VSS_(GND) - STR-DA2400ES/DG920 MICON BOARD IC8014 MB91F467RAPMC-GE1 (SYSTEM CONTROLLER) Pin No.
Service Manual - Page 103

...terminal 104 COM2_DATA I Serial data output to the audio input selector, data decoder (for video section) and D/A converter (for XM section) 105 COM2_CLK O Serial data... - STR-DA2400ES/DG920 Pin No. Pin Name I/O Description 63 DIR_CE O Chip enable signal output to the digital audio interface receiver 64 DIR_DO I Serial data input from the digital audio interface receiver 65...

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