Get support for Sony SGPT111US/S

Sony SGPT111US/S Support Question

Sony SGPT111US/S Support Question

Find answers below for this question about Sony SGPT111US/S.
Need a Sony SGPT111US/S manual? We have 1 online manual for this item!
Question posted by rubyestrella10 on March 31st, 2013

When Turn On The Tablet Only Sony Logo Appears And Nothing More

Sony SGPT111US/S when turn on is hanging with only SONY  logo appearing 

Current Answers

Answer #1: Posted by brilliantV on March 31st, 2013 6:07 AM
This answer was accepted by the poster of the original question.
brilliantV

Member since:
March 4th, 2013

Points: 396,165
1,110
points

Hey, please follow the Sony tablet reset / recover process outlined below:

IMPORTANT: Before starting this procedure, make sure the AC adapter is connected to the tablet charge connector and is plugged into a working wall outlet.

NOTES:
When the AC adapter is plugged into a working wall outlet and correctly connected to the tablet charge connector, the tablet LED indicator (between the Volume up (+) and the power button) should be lit. If it is not, confirm that the tablet and AC adapter are correctly connected and that the wall outlet is working. After confirming those, if the tablet LED indicator is still not lit, the AC adapter may need to be replaced.
Because each of these steps represents a possible solution to this issue, check the tablet status after completing each step.
Press and hold the power button for at least ten seconds.

NOTE: If the tablet turns on, you should be able to use it normally. If it does not turn on, proceed to step 2.
Perform a soft reset procedure by using the end of a paperclip (or similar sized object) and gently pressing the Reset button.

NOTE: A red tablet LED indicator light will blink twice to indicate the reset button was pressed properly. If this did not happen, repeat the soft reset procedure until you see the LED indicator light blink twice.
At this point, if tablet does not turn on or is still frozen or not responding, you will need to follow these steps to initiate a forced External Data Reset procedure.
IMPORTANT: Unfortunately, because it is being reset to the condition it was in when it was first purchased, all of the data and setting will be erased from the tablet.
Press and hold the Power button.

IMPORTANT:
If a Power off prompt appears, tap OK .

The tablet cannot be asleep and successfully perform this operation. It must be completely off.
With the tablet completely off, press and hold the Volume Up (+) button, and while continuing to hold that button, press and hold the Power for several seconds.

Once the Sony logo appears, release both buttons.
IMPORTANT: If at this point the tablet turns on normally and displays the Desktop Home screen, it will not be necessary to proceed further. If the tablet does not turn on normally, turn the tablet completely off and continue with this procedure.
With the tablet completely off, again press and hold the Volume Up (+) button, and while continuing to hold that button, press and hold the Power for several seconds.


This time, once the Sony logo appears let go of the Power button but continue to hold the Volume Up (+) button until the Android system recovery screen is displayed.
Once the Android system recovery screen is displayed, release the Volume Up (+) button.
In the Android system recovery screen, use the Volume Down (-) button to highlight the Reset to factory settings option.


Quickly press the Power button.
In the Reset to factory settings: Confirm reset screen, use the Volume Down (-) button to highlight the Yes -- delete all user data option.

Quickly press the Power button.

 Alternately, you can take it to your nearest customer center.


Hope this helps!

You can visit my blog
http://thegreatlittleblog.blogspot.in/
It has everything must read articles, humour, info, amazing pics, how to.....
Give it a try coz its worth it!

Related Sony SGPT111US/S Manual Pages

Brochure - Page 1

... favorites Crash Bandicoot and Pinball Heroes. . SGPT111US/S Sony Tablet™ S Customize with Android Market™...PC and a variety of Songs - The intuitive interface is your hand Free movie download from Sony. Only Android Tablet with PlayStation® Sony Tablet devices are the first PlayStation® Certified tablet that for each track or album. Build your Sony...
Brochure - Page 2

...2 Mobile Processor 1GHz Android™ Honeycomb 9.5" L x 6.8" W x 0.3"D 1.33 lbs. Choose from IR based remote control products. 4. Google, Google Books, Android and Android Market are trademarks of Sony Computer Entertainment Inc. Not all manufacturer remote codes and products supported. PlayStation, PSone and PSP are subject to receive. 6. 1 GB = one of Bluetooth SIG, Inc...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony SGPT111US/S manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.