Sony KE-50XBR900 Support Question
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Question posted by Myerskcmo on March 8th, 2017
Green Light On Tv And The Media Box ,solid Green ,, But There's No Picture ,
green lights stay on on the tv and box but there's no picture or sound what should I do first to troubleshoot
Current Answers
Answer #1: Posted by Odin on March 8th, 2017 7:05 PM
Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that resets the issue. As a last resort, go into the menu of your TV and do a factory reset.
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