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Sony KDL-46EX520 Support Question

Sony KDL-46EX520 Support Question

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Question posted by kdoig2005 on November 9th, 2012

Picture Powers Off Insdventently

While watching TV, I may or may not sit in front of it, the picture turns off.  The "(Demo Mode) Presence Sensor " display comes on for a couple of seconds before it turn off.  Then when I touch the remote center bottom and the "Power Savings: Off" is displayed. I've set the Presence setting off but it doesn't seem to be working or I'm not using the proper setting mode. I've had this TV for about a month and it worked fine. Once I installed a sound system, I must have pushed the wrong button on the TV remote. I cannot return it since I bought in online and needed a multisystem TV that would work in Africa. I would appreciate any assistance in getting back to working right.

Current Answers

Answer #1: Posted by kdoig2005 on November 9th, 2012 8:23 PM
This answer was accepted by the poster of the original question.
kdoig2005

Member since:
November 9th, 2012

Points: 50
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points
I just did all kinds of settingc changes to see if anything would change. Nothing changed. So I decided to Auto Start again. It worked! All is back to normal viewing! I wanted to let all know how I finally resolved it.  

Answer #2: Posted by TVDan on November 10th, 2012 1:39 PM
TVDan

Member since:
August 8th, 2011

Points: 4,732,000
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with this sensor active you must change something on the TV every once in a while so iyt knows you are there and not asleep. The manual for this TV is built-in to it, just press the [I-Manual] button on the remote to access.


TV Dan

Related Sony KDL-46EX520 Manual Pages

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

.../46EX620/40EX621/40EX620 KDL-46EX527/46EX525/46EX523/46EX521/46EX520/40EX527/40EX525/40EX523/ KDL-40EX521/40EX520/32EX527/32EX525/32EX523/32EX521/32EX520/32EX427/ KDL-32EX425/32EX423/32EX421 KDL-46CX525/40CX527/40CX525/40CX520/32CX527/32CX525/32CX520 For product protection and safety reasons, Sony strongly recommends that you use the Wall-Mount Bracket model designed for your TV and that...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 4

...panel face down to TV. Having the TV face and the base of the surface. Additional Information for any reason other than to install corresponding accessories on the TV. • When removing the Table-Top Stand from the TV. Only For KDL... TV differs, depending on with both hands. 3 Install the Base Bracket on the TV. Table-Top Stand attached to avoid uneven picture uniformity...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 6

... numbers and/or characters specific to the rear of the TV. Determine the screw locations and secure the Mounting Hooks to the rear of the TV. For KDL-60NX72*, KDL-55NX72*, KDL-46NX72*, KDL-40NX72*, XBR-55HX92*, XBR-46HX92*, KDL-55HX82*, KDL-46HX82* Screw (+PSW6 × 16) ×2 Mounting Hook...
Feuillet de consignes d’utilisation et de sécurité - Page 2

... plug has two blades with dry cloth. 7) Do not block any heat sources such as power-supply cord or plug is used, use caution when moving the cart/ apparatus combination to avoid ...during lightning storms or when unused for replacement of the obsolete outlet. US 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they...
Feuillet de consignes d’utilisation et de sécurité - Page 3

...openings may be of sufficient magnitude to the presence of uninsulated "dangerous voltage" within the TV's enclosure that may be sure to unplug the power cord to rain or moisture. malfunction. ☐... cloth, please follow the instruction provided on the package. ☐ Never use a power line operated TV set . US ATTENTION RISQUE DE CHOC ELECTRIQUE, NE PAS OUVRIR for cleaning. ☐...
Feuillet de consignes d’utilisation et de sécurité - Page 4

... screen. (See additional information provided in the Operating Instructions manual.) INSTALLATION The TV should be taken to route all AC power cords and connecting cables so that they may come in contact with furniture and TV sets. ☐ Do not install the TV on or play with dangerous voltage points or short out parts that...
Feuillet de consignes d’utilisation et de sécurité - Page 5

... the wall outlet will avoid possible damage to the TV. ☐ For energy conservation and safety reasons, practice unplugging the AC power cord from the wall outlet first. Also unplug the antenna to prevent damage to your TV. AC POWER CORD ☐ Do not touch the AC power cord and its plug with any items susceptible...
Feuillet de consignes d’utilisation et de sécurité - Page 6

... LCD panel, do not touch the TV until you have an adverse effect on the LCD screen. This condition is not a malfunction. ☐ Avoid spraying insect repellent with volatile material on scattered broken glass. ☐ Do not touch the broken glass with water. Changing the Picture mode, Backlight setting, enabling the Light Sensor (if applicable), or turning on...
Setup Guide (Operating Instructions) - Page 1

... TV Setup Guide (Operating Instructions) Getting Started Using Your BRAVIA TV Network Setup Additional Information Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store KDL-46EX523 / 46EX521 / 46EX520 / 40EX523 / 40EX521 / 40EX520 / 32EX523 / 32EX521 KDL...
Setup Guide (Operating Instructions) - Page 2

...power consumption. Changes to certain features, settings, and functionalities of Dolby Laboratories. Rovi On Screen Guide, Picture/Sound, Light Sensor, Power... in the "Home" mode. HDMI, the HDMI...TV system. • The illustrations of the remote control used in this manual for a nonexhaustive list of the TV. Rovi and Rovi On Screen Guide are trademarks of Gracenote in this TV...
Setup Guide (Operating Instructions) - Page 5

... i-Manual "BRAVIA" TV Features Presence Sensor "BRAVIA" Internet Video Wireless LAN / Wireless LAN Ready "BRAVIA" Sync with "Control for HDMI" TrackID™/Music Search/Video Search Watching TV Rovi On Screen Guide™ Favorites Wide Mode Picture Mode Photos/Music/Videos Twin Picture (PIP) Twin Picture (P&P) Settings/Home Menu About the Home Menu Settings Picture & Display Sound Preferences...
Setup Guide (Operating Instructions) - Page 7

... completely before powering the TV on the LCD panel or the frame around the screen. • Be careful to not pinch your TV has adequate ventilation, see page 15. • For best picture quality, do not expose the screen to direct illumination or sunlight. • Avoid installing the TV in front of people; IR Sensor Presence Sensor 1: Attaching the...
Setup Guide (Operating Instructions) - Page 12

...; A screw or similar (attach it cannot be pulled, pushed, or knocked over. • Route all AC power cords and connecting cables so that they are not accessible to prevent the TV from Toppling • Secure the TV to a wall and/or stand. • Do not allow children to the Stand. Angle brace (not...
Setup Guide (Operating Instructions) - Page 13

... bolts, wall anchor and chain (or rope). KDL-46/40/32EX52x (except KDL-40/32EX521 (Mexico models)) 1 2 ~ • Your TV is shipped with other cables (see step 4). • Do not bundle the AC power cord together with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw...
Setup Guide (Operating Instructions) - Page 14

... is used. ~ • If you turn off the TV during this TV, especially to your model. see step 2 on the front of the wall for about 40 seconds. Using a Wall-Mount Bracket Your TV can perform the initial setup. The " (power) indicator will be disabled. Selecting Skip will be no picture and sound, and the timer indicator...
Setup Guide (Operating Instructions) - Page 16

... Guide Press GUIDE to display the Rovi On Screen Guide to view scheduled programs or to select a program to enter 2.1, press , and . 0-9 2 16 Press again to turn on the TV. 2 Select a TV channel or select an input. Press 1 (power) on the TV or I/1 on the TV. Using Your BRAVIA TV Watching the TV 1 1 2 GUIDE 1 Turn on the remote control to exit the...
Setup Guide (Operating Instructions) - Page 18

The contents of your TV from the Home menu. Selecting various functions and settings (Home Menu) You can select the features of Settings are displayed on the right. 2 Press F/f to select Picture & Display. 3 Press to launch the menu. According to the screen instruction, press F/f/G/g to select items and press to confirm. 3 Press HOME to select...
Setup Guide (Operating Instructions) - Page 26

... the bright dots (pixels) on the front cover). The TV turns off automatically (the TV enters standby mode). • Check if the Sleep Timer, Timer, or Idle TV Standby is activated and TV receives no viewer is activated under Eco feature of this TV. • Check if Presence Sensor in the table as follows. Additionally, after 30 minutes in...
Setup Guide (Operating Instructions) - Page 28

Model name KDLPower and others Power requirement Power consumption in use in DAM*4 in standby Screen size (inches measured diagonally) Display resolution Speaker Full range (mm) ... clicking noise during the download but this TV.) Refer to the i-Manual for supported format. Specifications System Television system Channel coverage Panel system Speaker output Input/Output jacks CABLE/...
Setup Guide (Operating Instructions) - Page 30

... for your TV model and download "Additional Information for an uncontrolled environment. Pursuant to FCC regulations, you to receive unscrambled digital cable television programming via subscription... by turning the equipment off and on the type of Conformity Trade Name: SONY Model: KDL-46EX523/KDL-46EX521/ KDL-46EX520/KDL-40EX523/KDL-40EX521/ KDL-40EX520/KDL-32EX523/KDL-32EX521/ KDL-32EX520 ...

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