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Sony KDL32L5000 Support Question

Sony KDL32L5000 Support Question

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Question posted by kimicrescenzo on November 16th, 2016

Screen Picture Stays Dark.

I have a discontinued Sony Handycam camcorder that I bought on a website. The screen appears dark when trying to record and nothing seems to work to fix the problem. I tried to fix it using auto and manual on the exposure from the menu but to no avail. Can you help?

Current Answers

Answer #1: Posted by Troubleshooter101 on February 1st, 2017 8:35 AM
Troubleshooter101

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September 30th, 2015

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Can you pull up the menu of the TV? Follow the steps below to perform power reset on your TV.

1. Turn off the TV.

2. Unplug the power cord of the TV from the electrical outlet.

3. Let the TV remain without power for 60 seconds.

4. Plug the power cord back into the electrical outlet.

5. Turn on the TV.

If the issue remains unresolved after performing power reset, that may be an indication that the TV needs service. You may refer to this link to locate the nearest Sony authorized service center in your area.

Thanks


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
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Related Sony KDL32L5000 Manual Pages

Operating Instructions - Page 1

Operating Instructions LCD Digital Color TV KDL-37L5000 KDL-32L5000 KDL-26L5000 KDL-22L5000 © 2009 Sony Corporation Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store
Operating Instructions - Page 2

... are trademarks of Sony Computer Entertainment Inc. KDL-22L5000 KDL-26L5000 KDL-32L5000 KDL-37L5000 Sony Wall-Mount Bracket Model No. Your BRAVIA TV is a trademark of Dolby Laboratories. It meets strict energy efficiency guidelines set up, it is initially set by the U.S. Environmental Protection Agency and Department of electric shock. • Wipe the LCD screen gently with a soft...
Operating Instructions - Page 3

... 22 Favorites 22 Wide Mode 23 Wide Mode with PC 23 Inputs 24 Using the Menus Navigating through TV Menus 25 Using the Picture Settings 26 Using the Sound Settings 27 Using the Screen Settings 28 Using the Channel Settings 30 Using the Parental Lock Settings 31 Using the Setup Settings 34 Other Information PC Input Signal Reference Chart for...
Operating Instructions - Page 5

... control to fill the screen. When you will notice a big difference in Picture): You can work on your PC and watch your favorite TV program simultaneously (page 22). ➢ Favorites: Your favorite channels and inputs are at your finger tips for easy access (page 22). ➢ Auto Wide Mode: Set your BRAVIA TV set, a complete HD...
Operating Instructions - Page 6

... listed above, see page 13). • For best picture quality, do not expose the screen to direct illumination or sunlight. • Avoid installing the TV in a room with reflective wall and floor materials. • Avoid moving the TV from a cold area to a warm area. KDL-26L5000/KDL-32L5000/KDL-37L5000 KDL-22L5000 • Adequate ventilation is completed, be sure...
Operating Instructions - Page 15

... the weight of the TV). Make sure that there is used, set the torque to the stand. Use the optional hardware listed below (not supplied). • Two anchor bolts, size M4 × 8-10 mm (model KDL-22L5000) or M4 × 10-12 mm (model KDL-26L5000) or M6 × 10-12 mm (models KDL-32L5000 and KDL-37L5000).
Operating Instructions - Page 16

The Initial Setup screen will appear. 2 Use the remote control buttons described below to stop or cancel the Auto Program. Initial Setup • Select Cancel to navigate through the Initial Setup. To run the Auto Program. • When prompted to the TV's CABLE/ANTENNA input. "Retail" optimizes the picture for available channels from the signal source directly connected...
Operating Instructions - Page 18

...a program in your TV (see page 21 for HDMI equipment). N PLAY: Press to play a program at a normal speed. X PAUSE: Press to stop playback. The picture settings will be switched ...screen or exit from the screen when displaying menu items and settings. 7 MENU Press to display the menu with channel/program information you are used to control the equipment connected to the TV...
Operating Instructions - Page 20

... as up in orange when the sleep timer is set to Picture Off. 3 STANDBY LED Lights up in red when your TV is set . In the menu screen, these buttons serve as left/right buttons. 8 Press to ... mode. 4 POWER LED Lights up the external inputs labels and the Skip feature, see "Using the Menus" on page 25). 0 Speaker Outputs audio signal. • Inputs can be changed by ...
Operating Instructions - Page 22

...Recorder NHKHi NHK BS2 Adding to Favorites While tuned to the channel you run the Auto Program. 22 Your newly added item will be moved by pressing CH +/-, entering the channel number using the 0-9 numeric buttons, or pressing JUMP to switch to full PC screen. Highlight Add to watch TV while working... connected equipment, press FAVORITES to TV audio. PIP (picture in the PC mode. 2 ...
Operating Instructions - Page 23

... Mode is available with 480i or 480p sources only. • Use the Auto Adjustment to adjust the display position and phase of the picture when the TV receives an input signal from the connected PC. • Change the screen mode to Auto Wide. Screen PC Settings Wide Mode Auto Adjustment Phase Pitch Horizontal Center Vertical Center PC Normal...
Operating Instructions - Page 29

.... Option PC Settings Description When a PC is selected, the PC settings screen appears instead of the Screen settings. Wide Mode Normal Select to the TV and the PC input is connected to display in the original image size. Auto Select to HDMI input. 29 Using the Menus • For the PC Input Signal Reference Chart, see...
Operating Instructions - Page 34

... presented using Text3, Text4 either half or the whole screen (if available). Off Closed Captions (CC) is turned on the remote control. 34 Idle TV Standby ...Using the Setup Settings Option Eco Closed Captions (CC) Description Power Saving Select from High, Low, Off, Picture Off to disable it. By selecting the High option, you to CC1 for programs that are pressed on the front panel...
Operating Instructions - Page 38

...TV set or cause it to lift the TV by the Wall-Mount Bracket model for your TV. SU-WL100: KDL-22L5000/26L5000 SU-WL500: KDL-32L5000/37L5000 Be sure to use the Wall-Mount Bracket model designed for your TV.... For product protection and safety reasons, Sony strongly recommends that you are removed, lift the TV off the stand. Make sure that you use the screws supplied with the Wall-Mount ...
Operating Instructions - Page 40

...). • If you set to Auto. 40 Turn off your preferred Alternate Audio language. Blurry picture / Poor color • Transporting the TV from the screen (page 19). • Set Speakers...of its serviceable life. (3-5 years in the Picture settings (see page 27). No color / Dark picture / Color is not correct / The picture is connected using a 75-ohm coaxial cable (not supplied). ...
Operating Instructions - Page 41

... connected to the TV with either the PC IN (with an HD15 cable) or with the HDMI IN. • Ensure the output signal from the PC is regulated by the LCD panel backlight and supporting ... to SD content (commercials), the picture may be used with a black border. • Auto Wide will not expand the picture during the commercials due to the method in the Screen settings is set to other than ...
Operating Instructions - Page 42

... clarity and resolution of the TV. • To determine if the problem is with theatrical releases). Your TV will commonly have bands on left and right sides of the screen. • Programs broadcast in 4:3 aspect ratio will have black bands on the left ). • Auto Wide will clear all of your TV's screen to display less detail...
Operating Instructions - Page 43

...may be used in accordance with the exception of Conformity Trade Name: SONY Model: KDL-22L5000/KDL-26L5000/ KDL-32L5000/KDL-37L5000 Responsible Party: Sony Electronics Inc. Important Notices Declaration of KDL-37L5000, sold... by one or more of FCC Rules. Availability of digital cable television programming in a residential installation. To Customers Sufficient expertise is no guarantee...
Operating Instructions - Page 44

... KDL-22L5000 KDL-26L5000 KDL-32L5000 KDL-37L5000 System Television system NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135 Panel system LCD (Liquid Crystal Display) Panel...
Operating Instructions - Page 45

...AUDIO OUT jack, described 8 Auto Adjustment 29 Auto Program 16, 30 Auto Wide 28 B Backlight 26...TV on a wall 38 J JUMP button 19 L Label Channels 30 Language 35 M MENU button 18, 20 Movie Rating 32 MTS Audio 27 MUTING button 19 N Noise Reduction 26 P PC IN 7 PC Settings 29 Phase 29 PIC OFF/TIMER 20 Picture 26 Picture Adjustments Lock 36 Picture...30 Parental Lock 31 Picture 26 Screen 28 Setup 34 Sound ...

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