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Sony KDF E42A10 Support Question

Sony KDF E42A10 Support Question

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Question posted by Hollyjennings32 on October 20th, 2016

About My Sony Tv

I have a Sony tv KDF-E42A10 it will not show a picture or sound so I looked it up and I did what it said to check what the problem was I unplugged it and waited then plugged it back in to see about the codes it said the lamp need to replaced so I order one and reserch it online to know what I needed to do and how to do it I put the lamp in and waited for a few minutes and plugged it in turned it on and it flashed green then flashed 3 times red sobi looked that up it said I May not have it in right I been working on this for 3 days now it keep saying the same thing I am at the end of my last nerve. I need help what can be wrong it's not the lamp because I had it tested

Current Answers

Answer #1: Posted by Troubleshooter101 on October 21st, 2016 1:24 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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so may be the issue is bit different completely

It is most probable that there is a failure on the power supply board inside the TV. Commonly the capacitors on this board will receive a surge and then fail. They can sometimes be visually verified by removing the rear of the set and inspecting them for bulges or leaking fluid at the top or the base of the caps. This is the most common mode of failure for these sets.

The capacitors are located on the power board inside the set, where the AC cord plugs into and can be replaced by a Tech for no more than $150 parts and labor if this is the case. The power board itself will run you roughly between $35-$100 to buy the part.

The set definitely requires component testing and replacement in order to get it to function properly again. Unfortunately there is no sequence of buttons or reset you can perform to get the set working again

Thanks


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Related Sony KDF E42A10 Manual Pages

Operating Instructions - Page 1

2-597-544-12(1) LCD Projection TV HD-TV Operating Instructions KDF-E42A10 KDF-E50A10 © 2005 Sony Corporation ™ ™
Operating Instructions - Page 2

... located at : 1-877-899-SONY (7669) or visit http://www.sonystyle.ca/tv/ 2 Model No. Refer to them whenever you have additional questions related to the use of the TV. Record these numbers in Canada contact the Customer Relations Center at the rear of your Sony® TV, please call upon your Sony dealer regarding this product.
Operating Instructions - Page 3

... contrast setting, the image can be using TV games, computers, and similar products with Canadian ICES-003. In this equipment does cause harmful interference to radio or television reception, which the receiver is subject to the presence of Conformity Trade Name: SONY Model: KDF-E42A10/KDF-E50A10 Responsible Party: Sony Electronics Inc. CAUTION To prevent electric shock...
Operating Instructions - Page 4

..., Inc. Be sure to subcontract the installation to Sony dealers or licensed contractors and pay adequate attention to use of Cable Television Laboratories, Inc. It is a trademark of BBE Sound, Inc. This TV incorporates High-Definition Multimedia Interface (HDMI™) technology. KDF-E42A10 KDF-E50A10 SONY TV STAND MODEL NO. "PlayStation" is recommended to safety during the...
Operating Instructions - Page 6

... Projection Lamp s Your TV uses a projection ...problem with a soft cloth. On Contamination on page 86. Service Damage Requiring Service Do not attempt to service the set . STD/DUO POWER Carry the TV in the Specified Manner If you may expose you place the TV in the rear...TV with a dry soft cloth. s Unplug...picture quality, install your TV. To remove dust from the wall. If the picture...
Operating Instructions - Page 7

...TV 11 Screen 11 Indicators 12 Projection Lamp 12 Installing the TV 13 Carrying Your TV 13 Take Precaution during Installation 13 Preventing the TV from Toppling Over .......... 14 When Installing Your TV against a Wall......... 14 Recommended Viewing Area 14 TV Controls and Connectors 15 Front Panel 15 Side Panel 16 Rear Panel 17 Connecting the TV...Receiver 42 Watching the TV Overview ...
Operating Instructions - Page 9

... superb picture quality from younger viewers. ❑ CableCARD™ slot: Provides cable subscribers with the near-HD equivalent by these programs. ❑ Wide Screen Mode: Allows you will enable you for models KDF-E42A10 and KDF-E50A10. Some of the features that will enjoy with your cable TV company, is for purchasing this Sony's HD LCD projection TV...
Operating Instructions - Page 12

... is on . Indicator Flashing because... Replace it may take a while (1 minute or less) before the picture appears. ❑ When the projection lamp wears out, the screen goes dark. Note the following: ❑ After turning on with a new Sony XL-2400 replacement lamp (not supplied). ✍ The light emitted from the lamp is quite...
Operating Instructions - Page 14

... the best picture quality, install your TV at least 4 inches (10 cm) away from Toppling Over As a protective measure, secure the TV as follows. r1o.8x.m2).0 m) 6655˚. E42A10)/SU-RG11M (for KDF-E50A10) with support belts ❑ Sony strongly recommends using the SU-RG11S (for KDF-E42A10)/SU-RG11M (for KDFE50A10) stand for KDF- Model KDF-E42A10 KDF-E50A10 Viewing...
Operating Instructions - Page 17

... and audio output jack on your TV by using an HDMI-to receive not only standard definition but also high definition television. HDMI supports enhanced, or high-... an uncompressed, all-digital audio/video interface between this TV and any HDMI-equipped audio/video component, such as a set -top box - Rear Panel Introducing the TV Introducing the TV CABLE VHF/UHF 2 1 3 AUDIO RGB 7 PC...
Operating Instructions - Page 19

... the TV Connecting the TV Overview Your new LCD projection TV can be equipped with the exception of video connectors available these days. Making Video and Audio Connections Best Video Performance The signals that provide the best video performance, as possible from antenna, satellite and cable TV. To display clear crisp pictures, you must connect your TV...
Operating Instructions - Page 30

... to receive not only standard definition but also high definition television. except in the following circumstances: ❑ Your cable TV company does not provide CableCARD service in your viewing area....which are planning to the card and the TV. 2 Gently push the card into the slot until it locks into the TV's rear panel CableCARD slot. not Sony. without the need for a set -top...
Operating Instructions - Page 39

...: ❑ Your DVD player does not have a non-Sony DVD player and want to set up Label Video Inputs on page 79. 39 Connect red to red, white to connectors. Rear of the S VIDEO cable. ✍ To watch a DVD, press TV/VIDEO repeatedly to the TV's S VIDEO jack. If you must program the remote...
Operating Instructions - Page 42

...'s audio LINE IN jacks. ✍ AUDIO OUT jacks are often color-coded to white, etc. 42 Connecting the TV Audio Receiver For improved sound quality, you may want to Off. Connect red to red, white to connectors. Rear of TV L R AUDIO UT (VAR/FIX) AUDIO-L AUDIO-R Audio cable Line input Audio receiver Cables are operable...
Operating Instructions - Page 85

... of this manual. For US residents: 1-800-222-SONY (7669) or visit: http://www.sonystyle.com/tv/ For Canadian residents: 1-877-899-SONY (7669) or visit: http://www.sonystyle.ca/tv/ Before calling Sony customer support, please write down the model and serial numbers of your Sony television, please call our Customer Information Services Center. Other Information...
Operating Instructions - Page 86

... bulb may hear a noticeable pop sound. See page 89. This is normal and it is time to Replace the Lamp 1 Turn off .) 2 Wait at least 30 minutes after removing the...projection lamp, which illuminates the picture, has a limited life. If the screen becomes dark, the color looks unusual, or the LAMP indicator on the main unit. Use of the TV flashes, it . Wait several minutes, then unplug...
Operating Instructions - Page 88

... securely reattached, the self-diagnostic function may cause a fire or the screen to fall, damaging the TV, the TV stand and the floor. 88 Turn the knob back to CLOSE and secure the cover. 9 Put ... Put the new lamp into its place. ✍ Consult your Sony dealer for a Sony XL-2400 replacement lamp. ✍ Take great care when replacing the lamp or plugging in/unplugging the connecting cords.
Operating Instructions - Page 90

... may be weak. CableCARD Device Problem Possible Remedies Problems using your local cable TV provider before you can be activated by your Sony TV remote. See the activation instructions on the rear of the batteries. ❏ Press TV (FUNCTION) once, and the TV indicator lights up. message appears, turn off the TV and wait until the TV's projection lamp cools down (approximately...
Operating Instructions - Page 93

... on the TV. (The TV will turn on ❏ The TV cools down its sound becomes louder. WARNING: The Factory Reset will remain lit even when the TV is turned on the rear and both... Problem Possible Remedies How to reset TV to temporarily unblock channels. Digital cable box does not work with your previous password; to expand or contract and may need servicing. Wait for the picture ...
Operating Instructions - Page 94

... × 720 pixels) Projection Lens High Performance, large diameter hybrid lens F2.4 Antenna 75-ohm external terminal for VHF/UHF Lamp 100W, XL-2400 Television System NTSC American TV Standard ATSC (8VSB terrestrial) ATSC compliant 8VSB QAM on cable ANSI/SCTE 07 2000 Visible Screen Size (Picture measured KDF-E42A10: 42 inches diagonally) KDF-E50A10: 50 inches Channel...

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