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Sony DCR-SR68 Support Question

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Question posted by abhishekkumar91598 on December 15th, 2014

Error E:31:00 On My Dcr-sr88 Sony Handycam

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Answer #1: Posted by waelsaidani1 on December 16th, 2014 10:37 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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The HDD FORMAT ERROR may occur if data becomes corrupt on the camcorder’s hard disk drive. To resolve this issue, it will be necessary to format the hard disk drive and reset the camera to factory specifications.

To perform the [MEDIA FORMAT] of the hard disk drive, touch (MENU) → [Show others] → [MEDIA FORMAT] (under [MANAGE MEDIA] category) → the desired medium (hard disk) → [YES] → [YES] → [OK]

To reset the Camcorder to the factory, press the RESET button located on the Camcorder near the LCD screen. This will reset all settings, including the clock setting.

If the issue is still not resolved, service may be required. You can initiate service request using the link provided below:

https://eservice.sony.com/

Related Sony DCR-SR68 Manual Pages

Handycam® Handbook - Page 1

4-170-094-11(1) DCR-SR68/SR88/SX43/ SX44/SX63 Digital Video Camera Recorder "Handycam" Handbook Table of contents 8 Getting started 11 Recording/Playback 20 Making good use of your 36 camcorder Saving images with an 45 external device Customizing your 53 camcorder Additional information 71 Quick reference 92  2010 Sony Corporation
Handycam® Handbook - Page 3

... Germany, and Sony Corporation, and produces superior images. Note on playback  Images recorded on your recorded images on this case, an indicator appears on other devices. In this camcorder. Pushing the plug forcibly into the lens. SR68/SR88/SX44/SX63)...a computer. It adopts the MTF measurement system for video cameras and offers a quality typical of a Carl Zeiss lens. US 
Handycam® Handbook - Page 4

... of your camcorder. On the drop sensor (DCR-SR68/SR88)  To protect the internal hard disk from shock by the camcorder may also be recorded. US  Note on using the camcorder at high altitudes (DCR-SR68/SR88)  Do not turn on your camcorder and its screen indication are exaggerated or simplified for illustration purposes are captured using a digital still camera, and...
Handycam® Handbook - Page 17

...category)  [PHOTO MEDIA SET]. DCR-SX43: DCR-SX44/SX63: DCR-SR68/SR88: Memory card * Internal memory * Internal hard disk Memory card Memory card * In the ...DCR-SR68/SR88/SX44/SX63)  Touch (MENU)  [Show others ]  [MEDIA SETTINGS] (under [MANAGE MEDIA] category)  [MOVIE MEDIA SET]. Selecting the recording media for the number of your camcorder...
Handycam® Handbook - Page 20

DCR-SX43: Memory card DCR-SX44/SX63: Internal memory DCR-SR68/SR88: Internal hard disk  Tips  See page 17 on the following recording media. DCR-SR68/SR88 DCR-SX43/SX44/SX63  Tips  When you finish recording or when you play back images, close the lens cover. 1 Fasten the grip belt. DCR-SR68/SR88 US 20 To open the lens cover Slide...
Handycam® Handbook - Page 23

... is not compatible with full pixel display. However, this case, set to the camcorder Data code during recording The recording date, time and condition are recorded automatically on... the default setting, photos are not displayed during playback. DCR-SX43: Memory card DCR-SX44/SX63: Internal memory DCR-SR68/SR88: Internal hard disk  Tips  See page 17 on the ...
Handycam® Handbook - Page 27

... the recording media (DCR-SR68/SR88/SX44/SX63). 1 Open the LCD screen of your camcorder when the LCD screen is already open, press POWER (p. 15). 2 Press (VIEW IMAGES). Movies are played. Recording/Playback  Switches operating button display.  To MENU screen US 27 DCR-SX43: Memory card DCR-SX44/SX63: Internal memory DCR-SR68/SR88: Internal hard disk  Tips...
Handycam® Handbook - Page 45

... instruction manual supplied with the external media.  Refer to the Sony support page for your country/region for your camcorder before use external media with a code function.  FAT file system is available for details on to the external media. DCR-SR68/SR88/SX44/SX63: Movies and photos in the internal recording media of...
Handycam® Handbook - Page 70

... is detected that it is detected, appears. Otherwise, if you drop the camcorder, you may damage the internal hard disk.  In a non-gravity situation, the drop sensor activates. US... IMAGES)  CALIBRATION See page 89.  DROP SENSOR (DCR-SR68/SR88) Your camcorder detects that the camcorder is connected to a wall outlet (wall socket), a demonstration movie appear about 10...
Handycam® Handbook - Page 76

... The following . The camcorder is full.  An error may have tried to the DC IN jack of the error code beginning with the internal hard disk of following settings [SPOT...camcorder again. Change the battery pack or place it and operate your Sony dealer or local authorized Sony service facility. "PMB" does not work correctly.  Quit "PMB" and restart your camcorder...
Handycam® Handbook - Page 81

... camcorder uses the VBR (Variable Bit Rate) format to automatically adjust image quality to suit the recording scene. Expected number of recordable photos Internal recording media (DCR-SR68/ SR88/SX44... time of movies Internal hard disk DCR-SR68 Recording mode [HQ] [SP] [LP] DCR-SR88 Recording mode [HQ] [SP] [LP] Internal memory DCR-SX44 Recording mode [HQ] [SP] [LP] DCR-SX63 Recording mode [HQ...
Marketing Specifications - Page 1

... can capture extremely tight shots, even from far away. DCR-SR68 Hard Disk Drive Handycam® Camcorder The DCR-SR68 features a built-in larger lenses, plus SteadyShot® image stabilization to help achieve the sharpness and contrast usually found in 80GB1 hard disk drive for extended recording, an LED video light, as well as a professional-quality Carl Zeiss® Vario-Tessar®...
Marketing Specifications - Page 2

... 2TB(Terabytes). 12. Sony is a trademark. Specifications and features are trademarks of Dolby Laboratories, Inc. DCR-SR68 Hard Disk Drive Handycam® Camcorder Specifications IMAGER Imaging Device Processor Imager Pixel Gross Size VIDEO Video Actual 16:9 Video Actual 4:3 Video Resolution (Movie Quality) Video Signal System Video Format(s) Supported STILL PICTURE...
Operating Guide - Page 1

http://www.sony.net/ Printed in China US/ES 4-170-098-11(1) DCR-SR68/SR88/SX43/SX44/SX63 Digital Video Camera Recorder Operating Guide US Guía de operaciones ES  2010 Sony Corporation Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
Operating Guide - Page 10

... this manual for a long time, fragmentation of your camcorder. When the camcorder is subject to country/region. SR68/SR88/SX44/SX63)  [YES]  [YES]  . And, the illustrations of your camcorder and its screen indication are exaggerated or simplified for video cameras and offers a quality typical of your camcorder and memory card are subject to change without...
Operating Guide - Page 11

... so may damage the internal hard disk drive of the following, otherwise, the recording media may be damaged, recorded images may be impossible to shock or vibration when the (Movie)/ (Photo) lamps (p. 18) or the access lamp (p. 22) are lit or flashing  When using the camcorder at high altitudes (DCR-SR68/SR88)  Do not turn...
Operating Guide - Page 43

... (DIRECT COPY) You can be saved. DCR-SR68/SR88/SX44/SX63: Movies and photos in the internal recording media of your camcorder and the wall outlet (wall socket). 4...may not be available in the camcorder that have not yet been saved on to the Sony support page for your country/region for your camcorder. You can be used. ...2 TB  ordinary disc drive such as an external hard disk drive.
Operating Guide - Page 56

... drop sensor. *1 DCR-SR68/SR88 *2 DCR-SX44/SX63 US 56 POWER SETTINGS A.SHUT OFF Changes the [A.SHUT OFF] setting (p. 16). Sets whether or not the camcorder is turned on the LCD screen. LCD COLOR Adjusts the color intensity of playback sound (p. 29). OUTPUT SETTINGS TV TYPE Converts the signal depending on the internal hard disk (p. 60). REPAIR...
Operating Guide - Page 59

...after you contact them, give them all the numbers of the error code beginning with the internal hard disk of your camcorder is high. "PMB" cannot be installed.  Check ... of your Sony dealer or local authorized Sony service facility. E Follow the steps from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder. ...
Operating Guide - Page 62

... of the camcorder, it is below. US 62 System Signal format: NTSC color, EIA standards Movie recording format: Video: MPEG-2 PS Audio recording system: Dolby Digital 2ch Dolby Digital Stereo Creator Photo file format : DCF Ver.2.0 Compatible : Exif Ver.2.21 Compatible : MPF Baseline Compatible Recording media (Movie/Photo) Internal hard disk DCR-SR68: 80 GB DCR-SR88: 120...

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