Sony DCR HC21E Support Question
Sony DCR HC21E Support Question
Find answers below for this question about Sony DCR HC21E - PAL Digital MiniDV Handycam Camcorder.Need a Sony DCR HC21E manual? We have 1 online manual for this item!
Question posted by familywain on September 18th, 2010
Camcorder Repairs
I have a sony handycam DCR-HC21E which I purchased in 2005 and have only used once a year on holiday, a total of probably 5 or 6 hours of recording. Now I find its not working properly - I'm told its the optics??? I know its 5 years old, but its had little use, I would have thought that it should have lasted much longer without problems given its usage. How can I get this product repaired without it costing me a fortune?
Current Answers
Related Sony DCR HC21E Manual Pages
Operation Guide - Page 2
... OF OPERATIONS GUIDES n h/PERATING 'UIDEv 4HIS MANUAL n h&IRST 3TEP 'UIDEv FOR USING THE SUPPLIED
SOFTWARE STORED ON THE SUPPLIED #$ 2/-
/N THE TYPES OF RECORDING MEDIA YOU CAN USE IN YOUR CAMCORDER ! OR "3) TO "3 I ,).+ CABLE BE SURE TO INSERT THE CONNECTOR PLUG IN THE PROPER DIRECTION )F YOU INSERT THE CONNECTOR PLUG FORCIBLY IN THE WRONG DIRECTION THE...
Operation Guide - Page 3
... A 0!, SYSTEM BASED 46
s 4ELEVISION PROGRAMS lLMS VIDEO TAPES AND OTHER MATERIALS MAY BE COPYRIGHTED 5NAUTHORIZED RECORDING OF SUCH MATERIALS MAY BE CONTRARY TO THE COPYRIGHT LAWS
/N THIS MANUAL
s 4HE IMAGES OF THE ,#$ SCREEN AND THE VIEWlNDER USED IN THIS MANUAL FOR ILLUSTRATION PURPOSES ARE CAPTURED USING A DIGITAL STILL CAMERA AND THEREFORE MAY
APPEAR DIFFERENT s 4HE ON...
Operation Guide - Page 5
... 3TEP #HARGING THE BATTERY PACK 3TEP 4URNING THE POWER ON AND HOLDING YOUR CAMCORDER lRMLY 3TEP !DJUSTING THE ,#$ PANEL AND VIEWlNDER 3TEP 5SING THE TOUCH PANEL
...0LAYBACK
2ECORDING0LAYBACK WITH EASE %ASY (ANDYCAM 2ECORDING 0LAYBACK UNCTIONS USED FOR RECORDINGPLAYBACK ETC
2ECORDING 4O USE ZOOM 4O RECORD IN DARK PLACES .IGHT3HOT PLUS 4O ADJUST THE EXPOSURE FOR BACKLIT...
Operation Guide - Page 7
#REATING A $6$ $IRECT !CCESS TO h#LICK TO $6$v
4ROUBLESHOOTING
4ROUBLESHOOTING 7ARNING INDICATORS AND MESSAGES
!DDITIONAL )NFORMATION
5SING YOUR CAMCORDER ABROAD 5SABLE CASSETTE TAPES BOUT THE h)NFO,)4()5-v BATTERY PACK BOUT I AINTENANCE AND PRECAUTIONS 5SING THE 3TRAP "ELT AS A WRIST STRAP TTACHING THE 3HOULDER 3TRAP $#2 3PECIlCATIONS NDEX
Operation Guide - Page 30
...OPTIONAL 7HEN CONNECTING TO ANOTHER DEVICE VIA THE 3 6)$%/ JACK BY USING THE !6 CONNECTING CABLE WITH AN 3 6)$%/ CABLE OPTIONAL ...VIDEO INPUT JACK AND CONNECT THE WHITE LEFT CHANNEL OR THE RED RIGHT CHANNEL PLUG TO THE AUDIO INPUT JACK OF YOUR 46 OR 6#2
)F YOUR 466#2 HAS A PIN ADAPTOR %52/#/..%#4/2 9OU NEED THE PIN ADAPTOR TO CONNECT YOUR CAMCORDER TO A 46 FOR VIEWING RECORDED...
Operation Guide - Page 35
...ADJUSTED AND STORED IN THE MEMORY THE INDICATOR STOPS mASHING
s $O NOT SHAKE YOUR CAMCORDER WHILE IS mASHING QUICKLY
s
mASHES SLOWLY IF WHITE BALANCE
COULD NOT BE SET
s... THE BRIGHTNESS OF THE ,#$ SCREEN 4HE RECORDED PICTURE WILL NOT BE AFFECTED BY THIS OPERATION
!DJUST THE BRIGHTNESS WITH
7HEN THE 0,!9%$)4 LAMP LIGHTS UP
9OU CAN USE THE VIDEO OPERATION BUTTONS ON EVERY...
Operation Guide - Page 47
... CABLE WITH 3 6)$%/
OPTIONAL 7HEN CONNECTING TO ANOTHER DEVICE VIA THE 3 6)$%/ JACK BY USING THE !6 CONNECTING CABLE WITH AN 3 6)$%/ CABLE OPTIONAL PICTURES CAN BE REPRODUCED MORE FAITHFULLY...I,).+ CABLE OPTIONAL 5SE AN I,).+ CABLE TO CONNECT YOUR CAMCORDER TO ANOTHER DEVICE 4HE VIDEO AND AUDIO SIGNALS ARE TRANSMITTED DIGITALLY PRODUCING HIGH QUALITY PICTURES
.OTE THAT YOU CANNOT OUTPUT...
Operation Guide - Page 48
... AS 6#2S
#ONNECT YOUR 6#2 TO YOUR
CAMCORDER AS A RECORDING DEVICE
3EE PAGE FOR DETAILS OF CONNECTING s 7HEN USING AN !6 CONNECTING CABLE
CONNECT TO THE INPUT JACK OF THE OTHER DEVICE
0REPARE YOUR 6#2 FOR RECORDING
7HEN DUBBING TO THE 6#2 INSERT A CASSETTE FOR RECORDING 7HEN DUBBING TO THE $6$ RECORDER INSERT A $6$ FOR RECORDING )F YOUR RECORDING DEVICE HAS AN INPUT SELECTOR SET...
Operation Guide - Page 53
... v SEE THE NEXT SECTION
s 4HERE ARE WAYS TO CONNECT YOUR CAMCORDER TO A COMPUTER
n 53" CABLE 4HIS METHOD IS GOOD FOR COPYING VIDEO AND SOUND RECORDED ON A TAPE TO THE COMPUTER
! 53" CABLE IS NOT SUPPLIED WITH... SHORT ORIGINAL VIDEO WITH ADDED MUSIC AND VISUAL STYLES USING PICTURES RECORDED ON A TAPE
#OPYING TAPE TO 6IDEO #$ 9OU CAN IMPORT THE ENTIRE CONTENTS OF A TAPE TO CREATE A VIDEO #$ AS ...
Operation Guide - Page 54
... I,).+ CABLE DISC DRIVE 9OU NEED A #$ 2 DRIVE TO CREATE A VIDEO #$ &OR THE COMPATIBLE DRIVE VISIT THE FOLLOG 52, HTTPWWWPPACKAGECOM
ý &OR -ACINTOSH USERS 7HEN USING )MAGE-IXER 6#$
/3 -AC /3 8 V OR LATER
#05 I-AC...INITIAL HOOKUP OF YOUR CAMCORDER AND COMPUTER AND MAKING SETTINGS TO GENERAL OPERATION THE lRST TIME YOU USE THE SOFTWARE STORED ON THE #$ 2/- SUPPLIED ...
Operation Guide - Page 55
... OR LATER 1UICK4IME RECOMMENDED
/THER $ISC DRIVE
s 7HEN YOU CONNECT YOUR CAMCORDER TO A -ACINTOSH COMPUTER USING A 53" CABLE YOU CANNOT COPY PICTURES RECORDED ON A TAPE TO THE COMPUTER 4O COPY RECORDINGS FROM A TAPE CONNECT YOUR CAMCORDER TO THE COMPUTER WITH AN I,).+ CABLE AND USE THE STANDARD SOFTWARE IN THE /3
)NSTALLING THE SOFTWARE AND h&IRST 3TEP 'UIDEv...
Operation Guide - Page 71
... COPYING AND VIEWING PICTURES RECORDED ON A TAPE n ;53" !UDIO $EVICE= IN THE ;3OUND VIDEO AND GAME CONTROLLERS= FOLDER n ;53" $EVICE= IN THE ;/THER DEVICES= FOLDER n ;53" #OMPOSITE $EVICE= IN THE ;5NIVERSAL 3ERIAL "US #ONTROLLER= FOLDER 7HEN THE ;#ONlRM $EVICE 2EMOVAL= SCREEN APPEARS CLICK ;/+= 4URN OFF THE POWER OF YOUR CAMCORDER DISCONNECT THE 53...
Operation Guide - Page 72
...MALFUNCTION OF YOUR COMPUTER
ý&OR 7INDOWS 80 ,OG ON AS !DMINISTRATOR #HECK THAT YOUR CAMCORDER IS CONNECTED TO A COMPUTER #LICK ;3TART= 2IGHT CLICK ;-Y #OMPUTER= THEN CLICK ;... &OR COPYING AND VIEWING PICTURES RECORDED ON A TAPE n ;53" #OMPOSITE $EVICE= IN THE ;5NIVERSAL 3ERIAL "US #ONTROLLER= FOLDER n ;53" !UDIO $EVICE= IN THE ;3OUND VIDEO AND GAME CONTROLLER= FOLDER n ...
Operation Guide - Page 73
...={ ;(ANDYCAM 4OOLS={;53" 3TREAMING 4OOL= !DJUST THE SLIDER IN THE DIRECTION ON ;3ELECT VIDEO QUALITY= &OLLOW THE ON SCREEN INSTRUCTIONS CLICK ;.EXT= THEN CLICK ;$ONE=
0ICTURE 0ACKAGE DOES... WHILE OPERATING 0ICTURE 0ACKAGE
s #LOSE 0ICTURE 0ACKAGE lRST THEN SLIDE THE 0/7%2 SWITCH ON YOUR CAMCORDER TO TURN ON ANOTHER LAMP
4HE #$ 2 DRIVE IS NOT RECOGNIZED OR DATA CANNOT BE WRITTEN ON...
Operation Guide - Page 74
... HAS OCCURRED
2EMOVE THE CASSETTE AND LEAVE YOUR CAMCORDER FOR AT LEAST HOUR THEN RE INSERT THE CASSETTE P
#øø s #LEAN THE HEAD USING A CLEANING
CASSETTE OPTIONAL P
s ... CAMCORDER AGAIN s #HANGE THE CASSETTE 0RESS 2%3%4 P AND OPERATE YOUR CAMCORDER AGAIN
s #ONTACT YOUR 3ONY DEALER OR LOCAL
AUTHORIZED 3ONY SERVICE FACILITY )NFORM THEM OF THE DIGIT ...
Operation Guide - Page 76
... CONNECT THE 53" CABLE DURING %ASY (ANDYCAM 4OUCH
($6 RECORDED TAPE #ANNOT PLAYBACK
s 9OUR CAMCORDER CANNOT PLAY BACK THIS FORMAT 0LAY BACK THE TAPE WITH THE EQUIPMENT THAT RECORDED IT
($6 RECORDED TAPE #ANNOT ADD AUDIO
s 9OUR CAMCORDER DOES NOT ALLOW YOU TO ADD AUDIO ON A SECTION OF A TAPE RECORDED IN ($6 FORMAT
$ISCONNECT ONE !6 CABLE s !6 CONNECTING CABLES ARE...
Operation Guide - Page 77
... PLAYED BACK THE TAPE s 9OU HAVE USED %$)4 3%!2#(
#OPYRIGHT SIGNAL
ý 7HEN YOU PLAY BACK )F THE CASSETTE YOU PLAY BACK ON YOUR CAMCORDER CONTAINS COPYRIGHT SIGNALS YOU CANNOT COPY IT TO A TAPE IN ANOTHER VIDEO CAMERA CONNECTED TO YOUR CAMCORDER
ý &OR $#2 7HEN YOU RECORD 9OU CANNOT RECORD SOFTWARE ON YOUR CAMCORDER THAT CONTAINS COPYRIGHT CONTROL SIGNALS FOR COPYRIGHT...
Operation Guide - Page 81
... OF THE FUNCTIONS EXCEPT CASSETTE EJECTION WILL WORK %JECT THE CASSETTE TURN OFF YOUR CAMCORDER AND LEAVE IT FOR ABOUT ONE HOUR WITH THE CASSETTE LID OPEN 9OUR CAMCORDER CAN BE USED AGAIN IF „ OR å ... .EAR STRONG MAGNETIC lELDS OR MECHANICAL VIBRATION 4HE CAMCORDER MAY MALFUNCTION
n .EAR STRONG RADIO WAVES OR RADIATION 4HE CAMCORDER MAY NOT BE ABLE TO RECORD PROPERLY
n .EAR !-
Operation Guide - Page 82
...CAMCORDER IN A PLASTIC BAG AND SEAL IT TIGHTLY 2EMOVE THE BAG WHEN THE AIR TEMPERATURE INSIDE THE PLASTIC BAG HAS REACHED THE SURROUNDING TEMPERATURE AFTER ABOUT ONE HOUR
6IDEO HEAD
s 7HEN THE VIDEO HEAD BECOMES DIRTY YOU CANNOT RECORD...PANEL MAY NOT WORK CORRECTLY )F THIS HAPPENS FOLLOW THE PROCEDURE BELOW )T IS RECOMMENDED YOU CONNECT YOUR CAMCORDER TO THE WALL SOCKET USING THE SUPPLIED !#...
Operation Guide - Page 83
... PRE INSTALLED RECHARGEABLE BATTERY IS NOT
CHARGED THE CAMCORDER OPERATION WILL NOT BE AFFECTED AS LONG AS YOU ARE NOT RECORDING THE DATE
ý 0ROCEDURES #ONNECT YOUR CAMCORDER TO A WALL SOCKET USING THE SUPPLIED !# !DAPTOR AND LEAVE IT WITH THE 0/7%2 SWITCH SET TO /&& #(' FOR MORE THAN HOURS
4O CHANGE THE BATTERY OF THE 2EMOTE #OMMANDER...
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