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Sony BDV-HZ970W Support Question

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Question posted by robertray on September 1st, 2012

No Sound

I no longer have sound from the external speakers. I have tried everything the manual advises. No sound from the Test Tone. I have returned all settings to factory. I have used various connections, HDMI component etc. No luck Robert

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Related Sony BDV-HZ970W Manual Pages

Child Safety: It Makes A Difference Where Your TV Stands - Page 1

...! The home theater entertainment experience is large enough to support the weight of the International CES® and is committed to making home entertainment enjoyable and safe. Child Safety: It Makes A Difference Where Your TV Stands The Issue If you are improperly secured or inappropriately situated on dressers, bookcases, shelves, desks, audio speakers, chests...

Operating Instructions - Page 1

Operating Instructions - Page 2

...Blu-ray Disc contents played with battery-installed to persons. consult a doctor if you call upon your doctor (such as a CLASS 1 LASER product. To reduce the risk of the control unit. BDV-HZ970W... batteries or apparatus with this Blu-ray Disc / DVD Home Theatre System is intended to alert the ...You should also review (i) the instruction manual and/or the caution message of important ...

Operating Instructions - Page 5

... setting is underlined. • The system ...manual, "disc" is used for BDVHZ970W and BDVIZ1000W. BDV-HZ970W...Blu-ray Disc Association. • "Blu-ray Disc" is a trademark. • "Blu-ray Disc," "DVD+RW," "DVD-RW," "DVD+R," "DVDR," "DVD VIDEO," and "CD" logos are trademarks. • "Blu-ray 3D" and "Blu-ray 3D" logo are trademarks of Blu-ray Disc...sound between S-AIR products wirelessly.

Operating Instructions - Page 14

.... E TONE (page 43) Adjusts the sound. You can operate a cable box, digital satellite receiver, digital video receiver, etc. J OPTIONS (page 38) Displays the options menu on the remote. B Operation mode buttons (page 56) Changes the component to a displayed item. (ENTER) Enters the selected item. TV: You can operate this Blu-ray Disc/ DVD Home Theatre System. C Number...

Operating Instructions - Page 15

... sound temporarily. U Color buttons (YELLOW/BLUE/RED/ GREEN) Shortcut keys for selecting items on some Blu-ray ...THEATER (page 51) Switches to "TV"/"SAT/CABLE"/"HDMI1"/ "HDMI2," and 2 Digital signals are recorded on BDs). O SYSTEM MENU (pages 33, 40, 43, 44) Enters the system...S RETURN Returns to the desired radio frequency. Plays a slideshow when a disc containing JPEG image files is set to...

Operating Instructions - Page 28

... tools. Be sure to correctly configure the security settings in accordance with BDV-HZ970W). Keep in some regions/countries. * As of...set the network settings Select [Network Settings], [Internet Settings], then [Wired Setup] (page 64), and follow the on again. No Security Although you to watch Internet video, listen to Internet audio, use BD-LIVE, and update the Home Theatre System...

Operating Instructions - Page 32

...CABLE" t "AUDIO" t "BD/DVD" t ... MEDIA" "TUNER FM" "HDMI1"/ "HDMI2" "TV" Source Disc that is played by the system USB device, iPod, BRAVIA Internet Video, or DLNA server FM radio (page 44) Component that is connected to the HDMI... IN (TV OPT) jack on the rear panel, or a TV compatible with the Audio Return Channel function that is connected to the AUDIO (AUDIO IN L/R) jacks on the rear panel ...

Operating Instructions - Page 35

... the signal from the system appears on your TV screen. 2 Press Z, and place a disc on the disc tray. 3 Press Z to the operating instructions of your 3Dcompatible TV using a High-Speed HDMI cable (not supplied). • Set [3D Output Setting] and [TV Screen Size Setting for 3D] in [Screen Settings] (page 60). 2 Insert a Blu-ray 3D Disc. If playback does not...

Operating Instructions - Page 41

... audio, or DTS) or multilingual tracks, you can select the sound from the S-AIR receiver may skip. • When you select "AUTO," the beginning of the selected channel through both the right and left speakers. * Except for movies. • "HD-D.C.S.": For movies on Blu-ray and DVD, etc., "HD-D.C.S." AUDIO 123 456 789 0 41US...

Operating Instructions - Page 44

... PRESET +/- Presetting radio stations You can select monaural reception. Manual tuning Press TUNING +/- Scanning stops when the system tunes in a station. 3 Press SYSTEM MENU. 4 Press X/x repeatedly until "TUNER FM" appears in...to the Radio You can enjoy radio sound with the system's speakers. Tuner Listening to 20 stations. D.TUNING 123 456 789 0 "/1 Number buttons C/X/x/c, ...

Operating Instructions - Page 47

... the TV screen. 2 Press C/c to select [Setup]. 3 Press X/x to select [System Settings], then press . 4 Press X/x to functions set [Surround Back] in another room For the S-AIR receiver You can enjoy the system's sound in [Speaker Settings] to [On]. 1 Press HOME. Note • When you use the Wireless Surround Speaker Kit (WAHT-SBP2, optional). "MAIN UNIT" t "TUNER FM" t "AUDIO" t ... To...

Operating Instructions - Page 51

.... Note • This function depends on the settings of your TV's input is set to enjoy sound of the TV or other components is output from the speakers of inserting a disc that the component is connected automatically. The System Audio Control function is set to the HDMI input to select the setting, then press . • [On]: On. •...

Operating Instructions - Page 53

.... Setting the Speakers [Speaker Settings] To obtain the best possible surround sound, set [...disc. - Note • While the Auto Calibration function works: - Follow the message, then select [OK] to select [Speaker Settings], then press . do not change the page. The home menu appears on the TV screen. The system adjusts the speaker settings automatically. To use the test tone...

Operating Instructions - Page 61

... (AUDIO IN L/R) jacks. Select this when you do not move dynamically, is set the system's sound effects (SOUND MODE, "TONE," "NIGHT MODE," and "SUR.SETTING") to 48 kHz. [Off]: The sound effects are disabled. • When the System Audio Control function (page 51) is output from the system's speakers, not from the HDMI (OUT) jack only. Normally select this position...

Operating Instructions - Page 70

... surround speakers. • Check the speaker connections and settings (pages 21, 53). • Check the surround setting (page 33). • Depending on the disc, the sound may be the entire 5.1 channel. AUDIO] (page 61). 70US off. • Select "A.F.D. The system does not output • Set [Audio Return Channel] in [HDMI Settings] of [System Settings] to a set or...

Operating Instructions - Page 75

... VIDEO only) Your system has a region code printed on the disc type and the version. Additional Information Playable Discs Blu-ray Disc1) DVD3) CD3) BD-ROM BD-R2)/BD-RE2) DVD-ROM DVD-R/DVD-RW DVD+R/DVD+RW CD-DA (Music CD) CD-ROM CD-R/CD-RW Super Audio CD 1)Since the Blu-ray Disc specifications are recordable...

Operating Instructions - Page 82

...is independently provided. Dolby Digital This movie theater sound format is a recordable, write-once Blu-ray Disc, available in the same capacities as ...system is a recordable and rewritable Blu-ray Disc, available in this format, the surround speakers output stereo sound with the subwoofer channel designed as it functions only when a deep bass effect is needed). Blu-ray Disc (BD) A disc...

Operating Instructions - Page 83

...enhanced sound field directionality that incorporates coding technology for 7 channels playback. The surround speakers output monaural sound. It is Sony's new innovative home theater technology...maximum sampling frequency of optical discs. Dolby TrueHD Dolby TrueHD is a recording system that supports up to enjoy Blu-ray and DVD movies at home with stereo television shows and...

Operating Instructions - Page 85

...Return Channel 23, 63 Audio Settings 61 Auto Calibration 52, 62 Auto Display 64 Auto Standby 64 AVCHD 82 B BD Audio MIX Setting 61 BD Data Jack Selection 62 BD Hybrid Disc... Settings 62 BD/DVD-ROM 1080/24p Output 60 BD-LIVE 35 BD-R 82 BD-RE 82 Blu-ray Disc ...59 LTH 83 M Multiplex broadcast sound 42 Music Settings 63 N Network Connection Diagnostics 64 Network Settings 64 Network Update 60 NIGHT MODE...